Bachman Subaru
Louisville, KY
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I was a little nervous and overwhelmed with the whole new car buying process, and Darren simply made it easier. I visited many other dealerships and got this slimy feel from everyone trying to sell me a car, car buying process, and Darren simply made it easier. I visited many other dealerships and got this slimy feel from everyone trying to sell me a car, but when I went to Bachman Subaru, I felt as if I was getting real information. Darren never pushed me to do anything, but only offered applicable advice on the car-buying process as a whole. He gave a me a true pro's and con's list of each car I drove, and every time I left the dealership I felt better about buying a Subaru. I love my Legacy, and I have Darren House to thank for helping me make the right decision. More
We were hesitant to start the process of buying a new car, not having done so for many years. Our first experience was with the dealer of another brand car and our worst expectations were realized: we car, not having done so for many years. Our first experience was with the dealer of another brand car and our worst expectations were realized: we were given glib answers to questions, were told conflicting information about the price of the car and were pressured by both the salesman and the manager, who "came in the room" to wear us down on the price. We passed on that one. Our experience with Bachman was a completely different experience. Everyone we had dealings with was friendly, considerate and at no time were we pressured into making a decision on a car or agreeing on a price. We were totally satisfied and have told friends about our positive experience. This was a totally stress-free experience and we will return when we are ready to purchase another car. More
We were in the market for a new Subaru (our 4th), but were not in a hurry. We stopped by Bachman to see what they had on the lot and Darren House came out to show us around. He is an extremely cordial were not in a hurry. We stopped by Bachman to see what they had on the lot and Darren House came out to show us around. He is an extremely cordial person. We told him we were 'just looking' and he put absolutely no pressure on us. He asked what the perfect car would be and we told him and went on home. He called us a later and told us he had found the car we described. We went back up to Louisville and had THE SMOOTHEST car buying experience ever. We would recommend Darren to anyone looking to buy a new Subaru. It was a pleasure doing business with him. More
When I first met Darren I wasn't in the market for a new car (I was dreaming of one though) he took the time that day and let me test drive a couple of models that I was considering. Over the course of new car (I was dreaming of one though) he took the time that day and let me test drive a couple of models that I was considering. Over the course of a few months he did touch base and kept me up to date on other models I might be interested in when that time came. When we did bring our car in for service and found out it needed major repairs, thankfully Darren was at the dealership that day and spent hours helping me with the process of trade in and buying the coolest new car ever!! He made sure we got the best deal possible and was very helpful with all of our questions. He is a warm and friendly guy that helps take what sometimes can be an overwhelming experience of buying a car less scary! I tell everybody that is in the market for a new car or even used (if they have them) to go see Darren and get a Subaru! More
Darren was such a big help in finding a replacemnt car for my daughter. I gave him my budget and specifications. He didn't waste time showing us things that wouldn't work for us. We purchased a Forester. for my daughter. I gave him my budget and specifications. He didn't waste time showing us things that wouldn't work for us. We purchased a Forester. It is the 5th Subaru that I have purchased. We are glad that it is part of our family. We know that it will have a long life and protect our daughter. I wouldn't hesitate to return to Bachman's and especially Darren for future purchases used or new. He is a kind individual who seems to care about his customers. He is trying to make a difference in the lives he touches whether they buy a car or not. Thank you, Darren. Sincerely Grateful, Ginger Tyree More
06/004/2013 When purchasing a car, a buyer should feel 06/004/2013 When purchasing a car, a buyer should feel like they are getting accurate information about the product along with best price available. 06/004/2013 When purchasing a car, a buyer should feel like they are getting accurate information about the product along with best price available. When working with the Bachman staff and sales representative, Darren House, you get both. Darren is a family man that understands and values his clients. He will go out of his way to make the purchasing process easy and enjoyable. I will not hesitate to return to him for any of my future automobile purchases. Robert and Lynn Shelburne More
A couple of weeks ago I decieded my wife needed a more dependable car, the one she was driving was on it's last legs. I checked Bachman Auto Group's web site and found a couple of cars I was interested in dependable car, the one she was driving was on it's last legs. I checked Bachman Auto Group's web site and found a couple of cars I was interested in, so I called my good friend Ken Sutton our sales person and he told me to come on in and take a look. The car we were interested in was being looked at by another customer and was probably sold. We checked out a couple more cars, but didn't find anything we wanted. Ken Sutton said he would call us if anything came in he thought we would be interested in and we told him we would watch the web site as well. The next day Ken Sutton called us and told us the original car we were interested in was available. We went for a test drive and then drove it home. Thank you Ken Sutton and Bachman Auto Group, we had a wonderful experience and will shop with you again. I'd like to add, this is the second great used car I bought from Ken Sutton and Bachman Auto Group both very fine used cars with low miles. More
We were impressed with the Outback and Ken was very helpful to answer any and all questions. It was a no pressure situation. We were impressed with the entire operation/received a quality vehicle for f helpful to answer any and all questions. It was a no pressure situation. We were impressed with the entire operation/received a quality vehicle for fair trade and price and feel confident that we will continue to receive good service in the future. More
Everyone has been patient working with me through numerous emails and months of personal setbacks I had to overcome. They were great in helping me make informed decisions regarding my Subaru purchase numerous emails and months of personal setbacks I had to overcome. They were great in helping me make informed decisions regarding my Subaru purchase. I couldn't be happier with Bachman Subaru and their employees AND my beautiful new Subaru Impreza!! More
My experience at Bachman VW/Subaru was nothing short of great! The facility is clean and inviting, everyone greeted me with a smile, and i felt comfortable with everyone that helped me. All three aspects great! The facility is clean and inviting, everyone greeted me with a smile, and i felt comfortable with everyone that helped me. All three aspects of my purchase (working the deal, purchasing, and service) was everything I wanted and expected. My salesperson (Debra) went out of her way to make sure I was making the right decision and assuring my satisfaction was met. If you are looking for a quality dealership that will cater to your needs before, during, and after your purchase, then Bachman's is the place!! More

