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Bachman Subaru
Louisville, KY
143 Reviews
Bachman Subaru is proud to serve the Louisville - New Albany region with quality Subaru vehicles. With models like the BRZ, Impreza, Outback, Forester, WRX, STI and Legacy, we have something for every taste and need. Come visit us at 9800 Bluegrass Parkway, Louisville, KY 40299 to see our vehicles and take one for a test drive.
If you're looking for a used car in Louisville, we can assist you there as well. Visit our inventory page to see our large collection of pre-owned vehicles.
Bachman Subaru is not just your Louisville - New Albany area Subaru dealership; we also provide a full line of services dedicated to our Kentucky customers. From Subaru car repairs performed by expert mechanics, to OEM Subaru auto parts, to car loans in Louisville, and to auto body repair and a full line of body shop and collision repair services. Bachman Subaru is the smart choice for your automotive needs.
Come in and say hi! We're located at 9800 Bluegrass Parkway, Louisville, KY 40299 or you can call us at (502) 719-7263.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 143 reviews
July 01, 2023
June 2023. These people are liars/incompetent. Prior to purchasing a new Subaru Crosstrek I was told the first 3 oil changes would be free and that I could get These people are liars/incompetent. Prior to purchasing a new Subaru Crosstrek I was told the first 3 oil changes would be free and that I could get them done at their Jeffersonville Indiana location. Once I finished signing all of the paperwork, I was told I would be getting only the first oil change for free and it had to be at the Louisville location. Also, prior AND on the day I signed the paperwork to purchase the car, I said to the salesman and the finance guy multiple times that the title must say my name “or” my husbands name instead of “and”. Well the title came in the mail today. It says “ and”. Now I am going to have to pay more money to get this corrected. The finance guy was extremely aggressive and agitated when I said I did not want to purchase ANY of the numerous additional warranties that he was trying to sell me. I am extremely disappointed in how I was treated. I will not recommend this car dealer to anyone ever and I will never buy a car from them again. More
by MyNewEmailisThis2
Employees Worked With
Jeff Williams, Gabriel Almazan
May 14, 2023
I enjoy going there. The staff is so friendly and helpful. They’re very kind and very professional. The staff is so friendly and helpful. They’re very kind and very professional. More
by Popsugar
Employees Worked With
Robin Durham, Kim Fairchild, Anthony (Tony) Louis, Roy Will, Brian Strickler
November 11, 2022
Subaru isn’t the same in my mind due to their incredibly poor handling of this SOS button issue. My car arrived at Bachman 6 weeks ago. I got it yesterday! Wow. Just horrific. Will shop around next time. Ma poor handling of this SOS button issue. My car arrived at Bachman 6 weeks ago. I got it yesterday! Wow. Just horrific. Will shop around next time. Maybe Subaru isn’t any better than the rest any more. More
by Jeffreyrsell
Employees Worked With
Alex Prestigiacomo
November 02, 2022
Roy was very polite and helpful today when I went for oil change. I did not have a long wait, price was reasonable. I always have a good experienc at this dealer change. I did not have a long wait, price was reasonable. I always have a good experienc at this dealer More
by j80speas
Employees Worked With
Roy
October 13, 2022
My last car was a Honda and I always got amazing service anytime I went in so I am sorry that Bachman subaru can’t do better than they do. Robin is who I worked with today and he failed miserably. He didn’t anytime I went in so I am sorry that Bachman subaru can’t do better than they do. Robin is who I worked with today and he failed miserably. He didn’t explain much and didn’t like answering my questions. I wish I could go to a different dealership More
by phatton502
Employees Worked With
Robin Durham, Kim Fairchild, Anthony (Tony) Louis
October 06, 2022
Bought a very low miles 2020 Honda Ridgeline RTL-E the beginning of Aug 2022. The vehicle only came with 1 key fob. The salesman (Terrance Bolden) said he would get me a second key. I explained I wante beginning of Aug 2022. The vehicle only came with 1 key fob. The salesman (Terrance Bolden) said he would get me a second key. I explained I wanted a “key fob” not just a key. Keys can be cut to operate the door. Keyfobs are more expensive and need to be programmed by the dealership. He said “no problem”. I made them write it on the IOU form that is signed by the dealership and the customer. In this case the finance manager signed it. Well, as of the first week of Oct 2022…not a peep from the dealership on the keyfob. I called the Honda dealership right next door to them and inquired about buying and programming a second keyfob. They said they can have it the very next day and get it programmed for me for around $150. Also, within a week of purchasing the vehicle it began throwing multiple mx codes and the security system and horn started to randomly activate at all hours during the day and night. Being under warranty still I took it to the Honda dealership (same one that ordered my second keyfob) and they diagnosed a bad main body control module (computer) and replaced it free of charge (would’ve been about $1000). I’m sure Bachman Subaru was aware of the issues but failed to disclose or tried to cover it up. Bachman Subaru….bad sales people and poor customer service!! Never again! (Caveat Emptor) More
by WilBo
Employees Worked With
Terrance Bolden
