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Bachman Volkswagen
Louisville, KY
203 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 203 reviews
May 02, 2021
Our first experience with Bachman Volkswagen was smooth and seamless. Carter Hancock was friendly, thorough and professional. The manager, Henry Allen, was also very professional and quick to meet our need and seamless. Carter Hancock was friendly, thorough and professional. The manager, Henry Allen, was also very professional and quick to meet our needs. Would highly recommend them for your next vehicle purchase. More
by bondpharmd
January 12, 2021
They were great at selling and not telling important details on a car that sat on a lot for 2yrs? Ive had my 2014 Passat tdi for a year and half, and in this time I've had 4-5 heater core is installed a details on a car that sat on a lot for 2yrs? Ive had my 2014 Passat tdi for a year and half, and in this time I've had 4-5 heater core is installed and one on the verge of going bad that I just had put in at Christmas and got it back , radio dont work, coolant lights gone off 2x.. I mean its just beyond ridiculous! They ruined my oil pan tried and made me pay $700 for a new oil pan they messed up( told me the threads wore out and did I take it anywhere else? ) . After I have something done there I can almost guarantee a week later that I'm going to have something else major go wrong with this car. I have spent more in repairs than what the car is even worth it's the biggest piece of crap I have ever owned I will never buy another Volkswagen I will never ever go back to Bachman, they rip you off in costs. And I do like the car, it drives great, has great handling and pic-up , looks nice and because of all this I just want it gone. More
by tatted77pandora
Employees Worked With
Roy Will, Jared Arnold, Scott Petitt
November 29, 2020
Ed Silver was so friendly and made our car buying experience stress free. We would highly recommend Bachman Auto Group to our friends and family experience stress free. We would highly recommend Bachman Auto Group to our friends and family More
by Pgrover.pg
Employees Worked With
Ed Silver
November 27, 2020
Purchasing a car during a pandemic sounded daunting but Les Hudson and Aaron Stahl made the purchase so easy all without leaving my house. We were able to complete a deal with minimal face-to-face interact Les Hudson and Aaron Stahl made the purchase so easy all without leaving my house. We were able to complete a deal with minimal face-to-face interaction. They even picked up my trade-in and delivered my new car. More
by Kejone05
Employees Worked With
Aaron Stahl, Josh Wdgar, Les Hudson
November 04, 2020
I went in to test drive a car I saw online. Les Hudson was very helpful setting up a test drive and giving us the details on a used car. Very friendly staff all around. Les even pitched in a free wheel sc was very helpful setting up a test drive and giving us the details on a used car. Very friendly staff all around. Les even pitched in a free wheel scuff fix for free. More
by KD
Employees Worked With
Josh Edgar, Les Hudson
October 03, 2020
Bachman was extremely professional and helpful. I would recommend to anyone. Drew was outstanding to work with. He made the process go smoothly. A five star dealership!!! recommend to anyone. Drew was outstanding to work with. He made the process go smoothly. A five star dealership!!! More
by tcox4444
Employees Worked With
Drew Redmond
September 01, 2020
Have purchased several cars and it has always been a pleasant experience. straightforward pricing and negotiations and honest dealings. Would recommend to family and friends. pleasant experience. straightforward pricing and negotiations and honest dealings. Would recommend to family and friends. More
by Jm19671974
Employees Worked With
Byron Sims
August 20, 2020
I bought a car from here a couple of weeks ago and the salesman Les Hudson was amazing. It was my first time buying a car and I had just had a bad experience with a previous car lot. Les worked with me to salesman Les Hudson was amazing. It was my first time buying a car and I had just had a bad experience with a previous car lot. Les worked with me to get a car that was both in my budget and something I love. More
by anr15
Employees Worked With
Les Hudson
July 13, 2020
Had a great experience working w Ed Silver. He gave me the space I needed to look a bit and then made a great suggestion. It was fast and easy, but best of all , low pressure. the space I needed to look a bit and then made a great suggestion. It was fast and easy, but best of all , low pressure. More
by Pat Young
Employees Worked With
Ed Silver
May 01, 2020
Buying and Service is terrible 1.) Make sure you thoroughly review all information about any used car they're selling. They will and have sold damaged vehicles as CPO. 2.) Servi 1.) Make sure you thoroughly review all information about any used car they're selling. They will and have sold damaged vehicles as CPO. 2.) Service Center will not inform you of any procedure until day of service. I was only informed that my DSG service could not be performed unless they had the car over night. Called to schedule appointment and was never informed of this, dropped the car off early in the morning, never informed of this. Was only informed after it was time to pick up my car. 3.) I was never informed by the advisor of a coolant leak, found it on the third page of my service documents. 4.) Even though the car is under warranty, I was informed there is a 150 dollar fee to determine if the leak is covered by warranty or not. More
by rprvw
Employees Worked With
Drew Talreja, Madison Rogers
