Bachman Volkswagen
Louisville, KY
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Good service with a Value Good service with a good value for the used vehicle I purchased. Spent almost 4 hrs at the dealership with this purchase. Prehaps time could have been Good service with a good value for the used vehicle I purchased. Spent almost 4 hrs at the dealership with this purchase. Prehaps time could have been a little faster. Overall good experience. More
Thane Christenson HARD worker who gets it right every time. Thane Christenson worked with us on our first Passat 3 years ago with a lease, and this year we came back buying instead of leasing for our second ne Thane Christenson worked with us on our first Passat 3 years ago with a lease, and this year we came back buying instead of leasing for our second new Passat. He did a Excellent job of following up (but NOT feeling pressured) "Helping in every way" is how I would list his follow up, and overall service from the 1st step to last. So what more can you ask for, in what use to be wading in what was the normal muck of buying a car, and without any reservation we whole heatedly indorse the Bochman team, starting & finishing with Thane Christenson! If you want a pleasant experience instead of a hassle, he is the guy to call. More
Great Experience Found a Passat on Carguru that I liked at this dealer. I contacted Alex through Bachman's website. Ended up buying a different car from them. Alex, Dr Found a Passat on Carguru that I liked at this dealer. I contacted Alex through Bachman's website. Ended up buying a different car from them. Alex, Drew and Josh were great to work with. It was well worth the 900+ mile drive to make this deal. Fair price on a really nice car. I would highly recommend this dealership to anyone. More
Great Car, Great Experience Comfortable buying experience, straightforward pricing and financing. It was a difficult decision to replaced my Saab, but Thad made the experience le Comfortable buying experience, straightforward pricing and financing. It was a difficult decision to replaced my Saab, but Thad made the experience less painful and looking forward to my VW. More
I flew 600 miles just to by from Bachman again. My 2006 Jetta TDI was a solid and fun car to drive, and when it came time to replace it, I knew I wanted another Volkswagen. I flew 600 miles from Wa My 2006 Jetta TDI was a solid and fun car to drive, and when it came time to replace it, I knew I wanted another Volkswagen. I flew 600 miles from Washington DC to Louisville, because I also wanted to buy my new 2017 GLI specifically from Les Hudson of Bachman Volkswagen, who also sold me my 2006 TDI. I trust Les Hudson, and I trust Bachman. They were helpful not only when buying my first VW, but also when I had a problem with my car not too long after my warranty had expired. They have always taken good care of me, and I haven't forgotten that. I called Les Hudson before I flew in, and he came to work on his day off to show me the 2017 lineup. My experience with Mr Hudson and Bachman was just as positive as the first time I purchased a car from them. I'm really enjoying my new GLI. More
Great experience for first vehicle purchase Very happy to have purchased my first vehicle here. I worked with Austin Bowling and he was extremely helpful with answering questions and explaining Very happy to have purchased my first vehicle here. I worked with Austin Bowling and he was extremely helpful with answering questions and explaining everything that I didn't quite understand. I would highly recommend anyone that is looking to purchase a vehicle to Austin and to Bachman. More
New 2018 Atlas Puchase Just purchased a 2018 Atlas at Bachman Volkswagen. I love the Atlas and everyone at Bachman made the buying experience easy and hassle free! I would Just purchased a 2018 Atlas at Bachman Volkswagen. I love the Atlas and everyone at Bachman made the buying experience easy and hassle free! I would recommend visiting Bachman to anyone considering a VW. More
Sales experience I bought my car from Austin last Friday night. It was the best sales experience I have had in many years. So relaxed and not pushy . Just a great ti I bought my car from Austin last Friday night. It was the best sales experience I have had in many years. So relaxed and not pushy . Just a great time . I look forward to driving my new car????Good job Austin. More
2nd car lease from Bachman Always great experience with Carter at Bachman! 2nd car lease for my daughter! Bachman works with you to make any deal work! I appreciate their kind a Always great experience with Carter at Bachman! 2nd car lease for my daughter! Bachman works with you to make any deal work! I appreciate their kind approach to always a stressful time when buying cars. More
Unbelievable!!!!!! I have driven New Beetle VWs for the last 14 years. Many times I have ordered parts and had service with Bachman. I am disabled and can't get out as I have driven New Beetle VWs for the last 14 years. Many times I have ordered parts and had service with Bachman. I am disabled and can't get out as much as I would like too. I ordered a tiny part for my car last week, a tiny piece of plastic that has the VW logo on it, and is a center wheel insert. I have been having terrible pain with my neck injury that keeps me from driving. After paying over 35.00 for the tiny insert, I asked if they could mail it too me, I figured it wouldn't be a problem, since I live 2 miles from Bachman VW. The guy said they would mail it, but it would be 15.00 to mail it!!!!!! I ordered a part from China and it was FREE SHIPPING. But my wife wants me to order locally. I cannot believe that they charge so much for a part, but that they ask 15.00 for mailing the part to me!!! I am so discouraged with my local VW dealership. I won't be looking for more parts, simply because of the way Bachman has tried to take advantage of me. Scott T. Louisville, KY 502-938-9143 More


