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Bachman Volkswagen

Louisville, KY

4.9
203 Reviews
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9652 Bluegrass Parkway

Louisville, KY

40299

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Showing 203 reviews

May 15, 2017

Outstanding!!! Tom Kennedy was my sales guy. Great customer service. New salesman but easy to work with. While doing this survey Tom Kennedy picture was not on the s More

by Volks1849
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Les Hudson
May 16, 2017 -

Bachman Volkswagen responded

Thanks for leaving us a review! I'm glad to hear that you had a great time working with Tom! He's a wonderful addition to our team and always works hard to get our valued customers into an amazing deal. I hope you enjoy your new vehicle and if there's anything we can do to help out with in the future, don't hesitate to contact us. Thanks again! Sincerely, Mark Townsley - Director of Business Development, mtownsley@bachmanautogroup.com

May 09, 2017

Great first-time car-buying experience Bachman made my first car buying memorable. The staff was very helpful, and worked with me on making sure I was taken care of. I would definitely reco More

by mike2012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thane Christenson
May 10, 2017 -

Bachman Volkswagen responded

Thanks for leaving us a review Mike! I'm glad to hear that you had a memorable first car buying experience! Thane is a great addition to our team and we appreciate how hard he works to get our valued customers a great deal. I hope you enjoy your new vehicle and if there's anything we can do to help out with in the future, don't hesitate to contact us. Thanks again! Sincerely, Mark Townsley - Director of Business Development, mtownsley@bachmanautogroup.com

April 25, 2017

I love my car! Christian was a tremendous help in finding the car that suited all of my needs. His service was fast and friendly and he was able to find a finance co More

by Tjulian94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Tolentino
Apr 25, 2017 -

Bachman Volkswagen responded

Thanks for leaving us a review! I'm so glad to hear that you had a great time working with Christian on getting a new-to-you vehicle! He's a wonderful addition to our team and always works hard to get our valued customers a great deal. I hope you enjoy your new vehicle and if there's anything we can help out with in the future, don't hesitate to contact us. Thanks again! Sincerely, Mark Townsley - Director of Business Development, mtownsley@bachmanautogroup.com

April 05, 2017

Great experience Thane Christenson was great to work with. Not your typical car buying experience. If you're in the market for a vehicle you need to call this guy. More

by Duff Vance
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Edgar, Thane Christenson
Apr 05, 2017 -

Bachman Volkswagen responded

Thanks for leaving us a review Duff! I'm glad to hear that you had a great time working with Thane on getting yourself into a new-to-you vehicle! We all know and appreciate how hard he works to get our valued customers a great deal. Please don't hesitate to contact us if there's anything we can do to help out in the future. Thanks again! Sincerely, Mark Townsley - Director of Business Development, mtownsley@bachmanautogroup.com

March 30, 2017

Very quick service The customer service was quick and friendly, the loan department handled the sale very well, and were able to work with me and still give me what I wa More

by Shartzert320
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Tolentino
Mar 30, 2017 -

Bachman Volkswagen responded

Thanks for leaving us a review! I'm glad to hear that you had a great experience working with Christian on getting a new-to-you vehicle! We pride ourselves on how efficient our VW team is at getting a great deal put together and how hard they work. I hope you enjoy your new vehicle and if there's anything we can do to help out in the future, don't hesitate to ask. Thanks again! Sincerely, Mark Townsley - Director of Business Development, mtownsley@bachmanautogroup.com

March 25, 2017

Very professional and upfront. Thane Christenson is an excellent salesman and very professional. He literally made our Visit and purchase pain free and was very upfront and honest. More

by Dugeon12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Online sales were also very polite and super helpful!, Thane Christenson
Mar 27, 2017 -

Bachman Volkswagen responded

Thanks for leaving us a review! I'm glad to hear that you had a great time working with Thane! He's a great addition to our team and we love how great he is to our valued customers! I hope you and your family enjoys the new vehicle and if there's anything we can do to help out in the future, don't hesitate to contact us. Thanks again! Sincerely, Mark Townsley - Director of Business Development, mtownsley@bachmanautogroup.com

March 23, 2017

Great experience! I brought a friend in to see Drew and he provided an amazing experience start to finish! He was low pressure and geniounely wanted to help find the pe More

by KelliT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Redmond
Mar 24, 2017 -

Bachman Volkswagen responded

Thanks for leaving us a review Kelli! I'm so glad to hear that your friend had a great experience working with Drew! At Bachman, we always strive to provide that low pressure and with team members like Drew, we find that usually happens. I hope you enjoy your new car and if there's anything we can do to help, please don't hesitate to contact us. Thanks again! Sincerely, Mark Townsley - Director of Business Development, mtownsley@bachmanautogroup.com

March 21, 2017

Great sales and service Thane was an outstanding salesperson to deal with. Took a lot of time to go over the different car options and made the car buying experience easy and More

by Doc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thane Christenson
Mar 21, 2017 -

Bachman Volkswagen responded

Thanks for leaving us a great review Doc! I'm glad to hear that you had this car buying experience with Thane, because it's exactly what we want to provide to our valued customers. I hope you enjoy your new VW and if there's anything we can do in the future, please don't hesitate to contact us. Thanks again! Sincerely, Mark Townsley - Director of Business Development, mtownsley@bachmanautogroup.com

March 10, 2017

Easy Purchase Thane was greatly helpful in showing us all the cars they had in both our size and price requirements. The purchase process was easy and much quicker More

by Chris W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thane Christenson
Mar 13, 2017 -

Bachman Volkswagen responded

Thanks for leaving us a review Chris! I'm so glad to hear that you had a great experience working with Thane! I'm so glad to hear that you had a great time working with him! We all know and appreciate how hard he works to get a great deal for our valued customers. I hope you enjoy your new vehicle and if there's anything we can do in the future, don't hesitate to contact us. Thanks again! Sincerely, Mark Townsley - Director of Business Development, mtownsley@bachmanautogroup.com

March 06, 2017

Great experience Both the response from the online team and then service from Larry Wilson were great. I would recommend this dealer for your next VW sales or service More

by Liz R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Wilson
Mar 07, 2017 -

Bachman Volkswagen responded

Thanks for leaving us a review Liz! I'm so glad you had a great car buying experience working with Larry and the rest of our VW team! We all know and appreciate how hard he works to get a great deal for our valued customers. I hope you enjoy your new vehicle! Don't hesitate to reach out to us if you need anything. Thanks again! Sincerely, Mark Townsley - Director of Business Development, mtownsley@bachmanautogroup.com

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