Baierl Acura

The Service Advisors are excellent. The mechanic did everything I asked & while I was not out in the shop to watch, I know he took off all four wheels to do the State Inspection since h The mechanic did everything I asked & while I was not out in the shop to watch, I know he took off all four wheels to do the State Inspection since he torqued the wheel nuts perfectly. I know that since I just changed my wheels to dedicated winter wheels with snow tires (all purchased through Baierl) and in removing the wheel nuts they were tightened perfectly: not too tight & not too loose. Just like I do with the torque wrench after wheel changes. I always trust Baierl Acura since they have demonstrated throughout the years they are top notch. More

People like McGregor Playo make his place go. He’s excellent at what he does and I’ll be coming to Baierl for as long as he’s running the service department. From buying to service, this deal He’s excellent at what he does and I’ll be coming to Baierl for as long as he’s running the service department. From buying to service, this dealership is beyond expectations More

Excellent service per usual. Great team, service, completed ahead of schedule. Always a great experience. Great team, service, completed ahead of schedule. Always a great experience. More

Service was excellent. Was timely, efficient and at a fair price. Car getting washed was a bonus. Was timely, efficient and at a fair price. Car getting washed was a bonus. More

Recall repair completed. Loaner car was ready when I arrived. Front desk staff were busy yet professional Loaner car was ready when I arrived. Front desk staff were busy yet professional More

Mike Juliano is absolutely awesome. Reason i buy Acura.He alwsys makes things workout to the customets benefit. Reason i buy Acura.He alwsys makes things workout to the customets benefit. More

Pleased with service and entire staff. Haven’t had a single issue to this point. Haven’t had a single issue to this point. More

My recent service was great. The tech representative was respectful and friendly and the work was completed in a timely turnaround. The tech representative was respectful and friendly and the work was completed in a timely turnaround. More

they did the service work quickly and Mcgregor was very helpful in keeping me informed all the way thru the process helpful in keeping me informed all the way thru the process More

They were great! They communicated very well and accommodated me when I couldn’t bring my rental back until the next morning. The reason I gave a 4, not a 5, is beca They communicated very well and accommodated me when I couldn’t bring my rental back until the next morning. The reason I gave a 4, not a 5, is because I had several concerns about my car that they wouldn’t fix because they were unable to replicate the problem. There were 2 rattles they couldn’t fix because they couldn’t hear them (totally understandable ), but there was an issue with my speaker and passenger seat sensor that wasn’t fixed. My passenger door speaker often goes fuzzy as if it is blown. It’s obviously not since it operates properly most of the time but being that my car is only under warranty for so long, I wanted them to replace the speaker so it works properly in the long run. The other issue is my passenger seat sensor is way too sensitive. If something that weighs 3 lbs is put on the seat, the seatbelt alarm will go off until I turn the car off- it doesn’t even stop when I remove the object. There should be something that can be done about it because it’s unreasonable. I was told, “just don’t put your purse there anymore.” While I understand the solution, I shouldn’t have to put my purse in the floor because my seat sensor will trigger and I’ll have to listen to it until I get to my destination. If that’s a known fault of the vehicle’s, the service team should be accountable but Acura should find a way to fix it. More