Baierl Acura
Wexford, PA
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My recent service was great. The tech representative was respectful and friendly and the work was completed in a timely turnaround. The tech representative was respectful and friendly and the work was completed in a timely turnaround. More
They were great! They communicated very well and accommodated me when I couldn’t bring my rental back until the next morning. The reason I gave a 4, not a 5, is beca They communicated very well and accommodated me when I couldn’t bring my rental back until the next morning. The reason I gave a 4, not a 5, is because I had several concerns about my car that they wouldn’t fix because they were unable to replicate the problem. There were 2 rattles they couldn’t fix because they couldn’t hear them (totally understandable ), but there was an issue with my speaker and passenger seat sensor that wasn’t fixed. My passenger door speaker often goes fuzzy as if it is blown. It’s obviously not since it operates properly most of the time but being that my car is only under warranty for so long, I wanted them to replace the speaker so it works properly in the long run. The other issue is my passenger seat sensor is way too sensitive. If something that weighs 3 lbs is put on the seat, the seatbelt alarm will go off until I turn the car off- it doesn’t even stop when I remove the object. There should be something that can be done about it because it’s unreasonable. I was told, “just don’t put your purse there anymore.” While I understand the solution, I shouldn’t have to put my purse in the floor because my seat sensor will trigger and I’ll have to listen to it until I get to my destination. If that’s a known fault of the vehicle’s, the service team should be accountable but Acura should find a way to fix it. More
Warranty serice on my MDX. The service team is committed to finding the source of the problem and will not stop until they get it right. The service team is committed to finding the source of the problem and will not stop until they get it right. More
We have purchased our cars from Baierl for years My son just bought a new Honda I have a CRV and a RDX and we're totally satisfied with the cars just bought a new Honda I have a CRV and a RDX and we're totally satisfied with the cars More



