Baierl Acura

Ken was excellent during the purchase of our new Acura MDX. He did everything in his power to make everything a seamless transaction, even while we were a few hours away at work! He had the car ready to roll when we arrived that evening.

The replacement was done quickly within the warranty. The replacement part was not available but was obtained by the next day. Appointment process is simple to use and drive-in service option is a convenient option.

I visited Bairel Acura Wexford. I had the most pleasant experience with my Sales Person Mary Beth. She was the most understanding, in helping to purchase a vehicle. She completely worked have hard in getting the right price for me and my budget. Please if your looking to purchase a vehicle please stop by and visit Mary beth you will not be disappointed. She is the most reliable person to contact for deals. I offer a big shout out to Mary beth

We completed the lease on our previous RDX and began a new one on a 2019 RDX. The car and the service are terrific. We are very pleased.

No hassle, did not pressure us into anything, provided fair pricing. Finance person, Rajit Duggal was very helpful and explained all the finance details to us, he was very informative. Ken insured that we knew how to use numerous features that came with the vehicle. He was very informative and help me feel confident when we left the lot that we knew how to use everything with the vehicle.

A great no hassle buying experience. Ken was great in "teaching us" the basics of the technology package and Rick did a fantastic job in getting us an excellent finance package. Easiest car purchase ever.

The sales staff at Baierl Acura was excellent the finance manager made numerous calls to get the best rate for my finances. The salesman explain to me all of the accessories on my new vehicle. He also showed me how to use numerous features that came with the vehicle. He was very informative and help me feel confident when I left the lot that I knew how to use everything with the vehicle. I would recommend this dealership to anyone looking for a new or used vehicle.

In the past, buying a car has been the biggest hassle until I bought an ACURA from Baierl. Bob E. was my sales guy and he is awesome. He treated me like I was his daughter. Explained everything the first time around. I bought the car that same day (which I have never done before, always numerous trips and phone calls back and fourth prior to locking in on a price) came back on Saturday to pick up my car. When I picked it up, Bob had all the radio stations already set to the same station in my old car. Had all my contacts downloaded to the phone app. As a mother of 3 that is HUGE! There was not one question I asked (and trust me I'm a question asker) that he didn't know the answer to. He really knows these cars. Bob still checks in with me 6 months later to see how the car is and if I have any questions on how things run. No dealership has EVER done this before. Service Department: AMAZING! They are so nice and explain EVERYTHING to you. I asked for new wiper blades the last time I was in and the tech explained to me that he didn't give them to me because i didn't need them; mine were in great shape. Any other dealer would not have done that. They would have totally seen it as an opportunity to make more money. Promised me a loaner anytime the car is in for work and has given me a loaner every single time. SO many dealers offer this as a perk but never come through, they are always "out of Loaners." Not here! I have gotten one every time any my car has only been in for routine work (oil changes and inspection). Unless my experience changes here at Baierl ACURA, I will no longer be going to any other dealership from here on in. BTW my car is AWESOME. I Love the MDX. Smoothest ride I've ever had.

My sales representative Ken McCosby made my buying experience very easy. His personable manor made me very comfortable. His product knowledge was impressive. Everyone in the dealership were very friendly. I would easily recommend this dealer to all of my firends. And I will continue to be a customer.

I receive professional and excellent customer service every time I come in for car servicing. The service people are always friendly and helpful. I highly recommend the Wexford Acura dealer.