Baierl Acura

Always professional and timely I continue to get my Acura serviced at this dealership because they are always timely and efficient in their work. This is my second Acura and I belie I continue to get my Acura serviced at this dealership because they are always timely and efficient in their work. This is my second Acura and I believe that local mechanics struggle with the maintenance of these vehicles. My second car seems to be running more efficiently for a longer period of time and I believe that is because it is now being serviced correctly. More

Acura Maintenance Set up appointment and was taken on time, given an estimated start and completion time, as well as cost. The car was finished sooner than expected and Set up appointment and was taken on time, given an estimated start and completion time, as well as cost. The car was finished sooner than expected and John Henline helped get me under the estimate. All work was done well and got a car wash, too. More

Excellent service As usual, Rod provided excellent service and advice. Rod is always very professional, while friendly and provides a great customer experience. I can As usual, Rod provided excellent service and advice. Rod is always very professional, while friendly and provides a great customer experience. I can always trust Rod to provide good sound advice for my car maintenance. More

Pleasant, honest, extraordinary service The instrument panel showed “check transmission “ “check emission system”. The symptoms;slippage, sputter and bang into gear . I had just arrived in The instrument panel showed “check transmission “ “check emission system”. The symptoms;slippage, sputter and bang into gear . I had just arrived in Pittsburgh from my high speed drive from New Jersey when these symptoms occurred . My local contact suggested that I limp my way to Baeirl Acura service Dept. I called first and was warmly greeted by Marissa who suggested that I either drive or have it towed . It was a dreary rainy morning when I drove right up to the inside service door. John, one of several service technicians greeted me and took my information. He was reassuring suggesting that it may not be the trans - maybe just a sensor. I asked about a loaner vehicle and umbrella . I had 3 Appointments that morning . No problem. Marissa put us into a loaner and John provided an umbrella. Mid day, just as I was wrapping up my last appointment john called with the good news . It seems that I had picked up a bad batch of gas . The problem was cleared and he’ll confirm that after a 10-15 mile drive. When I returned with the loaner to pick up my car I saw that it had been washed . John then showed me an all points inspection that was performed and a service report with a $0 balance . No charge! It gets better. I want to return the umbrella and he says “keep it” I argue but to no avail . He then hands me an Acura tote bag and some sample Acura care bottles . I drove in upset and drove out with a great big smile on my face . What an incredibly positive experience !! I am delighted to recommend Baeirl’ s amazing service department More

Service The service team is exceptional. Rod Sassic goes out of his way consistently to assure a good experience. The service is the reason I continue buying The service team is exceptional. Rod Sassic goes out of his way consistently to assure a good experience. The service is the reason I continue buying Acuras there. More