Baierl Acura

Very Satisfactory Experience The customer service is over the top. My salesperson Ken McCosby was professional, took time to listen to what I really needed/wanted in a car and wa The customer service is over the top. My salesperson Ken McCosby was professional, took time to listen to what I really needed/wanted in a car and was patient with me. More

professional trustworthy personable. You will be treated fairly and with respect and they will afford to you commentary that coaches you to find the vehicle that matches your needs. You will be treated fairly and with respect and they will afford to you commentary that coaches you to find the vehicle that matches your needs. More

Another excellent experience Rod was excellent to work with in the service department. Very friendly and knowledgeable and always willing to answer any questions I had. never h Rod was excellent to work with in the service department. Very friendly and knowledgeable and always willing to answer any questions I had. never had a bad experience! More

Great People Great people! Ken McCosby and Shawn Ludwig are great to work with! Highest Recommendation, really great business deals. Thanks again to everyone Great people! Ken McCosby and Shawn Ludwig are great to work with! Highest Recommendation, really great business deals. Thanks again to everyone at the dealership. More

Fantastic Service!! I recently leased a new car- Ken McCosby, Shawn Ludwig, and the rest of the Baierl Acura family were absolutely AMAZING! The amount of work and eff I recently leased a new car- Ken McCosby, Shawn Ludwig, and the rest of the Baierl Acura family were absolutely AMAZING! The amount of work and effort that they put in when I wasn't there was, I thought, unheard of! Coming to the dealership and having everything ready to go, sitting there waiting for you, really helped streamline the process! Ken's laid-back, helpful, no-pressure approach was EXACTLY on-point, and Shawn's diligent and prompt responses regarding financing allowed me to feel really great about my decision to lease. I will be recommending EVERYONE I know to buy an Acura from the Baierl Acura Family! <3 More

New Car My husband and I had been looking at cars online for about a month prior to coming in and looking at the car that we ultimately ending up buying and t My husband and I had been looking at cars online for about a month prior to coming in and looking at the car that we ultimately ending up buying and they were great about us just wanting to look and not pressuring and hounding us which happens more often than not. Ken was very understanding and very laidback which made the entire process very easy and painless. More

Excellent Lease Renewal Ken McCosby emailed me in regards to my lease coming to an end. A couple months later I finally had time to meet with him and he was very helpful and Ken McCosby emailed me in regards to my lease coming to an end. A couple months later I finally had time to meet with him and he was very helpful and thorough explaining my options and finding pricing for my various requests. After a quick test drive and paperwork I was happily on my way in my new lease with all the options I wanted. More

Ken McCosby The process of getting a new car is not fun. We all have been there. However, Ken McCosby changed all of that for me. He actually made my car buying e The process of getting a new car is not fun. We all have been there. However, Ken McCosby changed all of that for me. He actually made my car buying experience positive. He was very thorough, patient, professional and most importantly fair. The atmosphere is pretty relaxed as well which speaks to how that ship is run. Do yourself a favor and see Ken when you're in the market for a new vehicle, By the way, we love our MDX. More

Mary Beth Belsito is an incredible sales professional !!! Since 2000 I have purchased SIX cars from Mary Beth Belsito, the most recent being a 2015 MDX in December of 2016 for my daughter. Mary Beth is the Since 2000 I have purchased SIX cars from Mary Beth Belsito, the most recent being a 2015 MDX in December of 2016 for my daughter. Mary Beth is the BEST; she is honest, sincere and always has her customer’s best interest in mind. Her customer service before, during and after the sale is crazy GOOD!! She makes the car buying experience an absolute pleasure. Mary Beth is the MAIN reason I continue to purchase my cars from Baierl Acura and refer many of my friends and relatives to Baierl. Awesome Job Mary Beth!!!!!!!!!!!! More

Mary Beth Belsito = best sales person in the Burgh! I have been shopping at Baierl for years. Would not dream of going anywhere else. I recently turned in my TLX and leased an RDX. Mary Beth is the most I have been shopping at Baierl for years. Would not dream of going anywhere else. I recently turned in my TLX and leased an RDX. Mary Beth is the most honest, sincere sales person in all of Pittsburgh. She will help you find what's best for you and your budget. She won't try to sell you something you don't need, which is a rare trait in car sales. Always available, takes time to answer your questions on her day off, and is very personable. She even helped me choose the interior color! What sales person will take the time to get to know you enough to ask what color your dog's are, to find the best interior to hide the fur?? I have purchased many cars in my life, and it's almost never a pleasant experience. That's not the case in dealing with Mary Beth. Her customer service skills are impeccable. She took the time to show every feature in my new RDX and paired my phone, and even tried to pair my garage door opener! My last car I leased, I had to read the book! If you want exceptional service, stop by Baierl - but only ask for Mary Beth! When it comes to service, make sure you ask for Tom Drzemiecki - or Drz. He's the best technician at Baierl and I would not trust my car to anyone else. He's always prompt, courteous and even texts me to tell me some tips on how to keep my car in better shape! (how awesome is that!?) I even love checking my car in, and checking it out because I get to deal with Rod Sassic. He's been there since the stone age, and it's a good thing, because he's one of the 3 reasons I always come back! He's been taking care of me since my first 2000 TL and has provided honest, up front service since day 1. I always leave the dealership with my belly hurting from laughing so hard! Keep up the great work Baierl. You'll have my business for life! More