Baierl Acura

Upon initial contact with Matt Willson, the Service department responded within a day, calling twice to ensure I was reached, and I had an immediate appointment and loaner car available for my earliest department responded within a day, calling twice to ensure I was reached, and I had an immediate appointment and loaner car available for my earliest convenience. The work performed (recall) was quick and thorough, and I had my vehicle back that same day. More

I gave a great rating because everyone at Baierl Acura was helpful, professional and wonderful to work with. I have never been to a dealership that did not make me feel intimidated until Baierl Acura. May was helpful, professional and wonderful to work with. I have never been to a dealership that did not make me feel intimidated until Baierl Acura. Maybe more dealerships should learn from them. More

This is the 2nd vehicle I've gotten from Baierl Acura and I couldn't imagine the transactions being ay easier. From beginning to end, responses to e-mails and phone calls were prompt and thorough, always mak I couldn't imagine the transactions being ay easier. From beginning to end, responses to e-mails and phone calls were prompt and thorough, always making sure if I was satisfied and if there was anything else they could do to help. I highly recommend Baierl Acura. More

The staff is very helpful and knowledgeable about the cars. I traded in a 2000 A4 and I couldn't be happier with my 2010 TSX. Acura makes a great product. Bill was very friendly and patient while I te cars. I traded in a 2000 A4 and I couldn't be happier with my 2010 TSX. Acura makes a great product. Bill was very friendly and patient while I test drove different models. In the end he was able to get me a great deal and made the purchasing process really easy. I would recommend this dealership and especially Bill to all my friends. More

Bill was fantastic. Because the car had just come in and Bill was fantastic. Because the car had just come in and wasn't detail/fixed it took a little longer than most car transactions, which actually wo Bill was fantastic. Because the car had just come in and wasn't detail/fixed it took a little longer than most car transactions, which actually worked out well for me because I knew I wasn't rushing into any decisions. They were more than accomidating when I had a third party check the vehicle (even though it was certified). When I came to pick up the car, everything was ready and waiting. In fact, they even did a change of address for my license that I forgot to do. The price was fantastic, the service was even better than the price. Definitely would recommend Bill to anyone. More

My wife and I were looking for a new or used Acura MDX. We worked with Mary Beth Belsito at Baierl Acura. She was very knowledgeable, friendly, and on top of the specs. She made the extra effort to be su We worked with Mary Beth Belsito at Baierl Acura. She was very knowledgeable, friendly, and on top of the specs. She made the extra effort to be sure that my wife and I were happy in making our decision. We got down to the wire on a Saturday of having to make a purchase decision so that we could leave on vacation the next morning. Unfortunately, Baierl didn't have the color combinations that my wife wanted in the MDX on their lot but could get one by the next Friday. That is, of coarse, a normal circumstance in buying a new car, and we would have been happy to wait a few days in any other situation, but we hadn't had a vacation in three years and were desperate for a three-row vehicle or would have to cancel our vacation due to limited space in our other car. My wife had serious medical bouts recently, and I had cancelled vacation two times in the past due to work, and I didn't have the heart to cancel our vacation to wait for the car. I found the exact MDX colors we wanted at a dealership a good distance away, but that dealership wouldn't cooperate in making a trade to Baierl, so we made the very uncomfortable decision of buying the car at the distant dealership after normal closing hours that Saturday evening. I felt very awkward explaining the situation to Mary Beth at Baierl on the following Monday. I think that most salespeople would have a cold response after spending hours over the coarse of a few days with a customer, only to have the customer pull the rug out under them at the last minute. But would you believe that, after I explained my situation, she responded, "I want whatever is best for you, and I understand your situation." What a great PROFESSIONAL! Anyone looking for an Acura within a couple hours of the Pittsburgh area should talk with Mary Beth Belsito at Baierl Acura in Wexford - in spite of the acceptable service we were extended at the other dealer, Mary Beth really shined in her 20-plus years knowledge in Acura sales, was able to answer all of our questions effectively, helped us decide what was really best for us (we considered some used they had, also), and even worked with her finance people to get a new loan approved in an expeditious manner. She did all of that with a smile and positive spirit, and then surprised us with her tremendous professionalism when we had bad news for her. She gets an A+. More

This dealership made purchasing a new vehicle a joy. Excellent knowledge and commitment to serving customers needs. I purchased a certified Acura TSX and traded in a Honda Accord EX. They were very fa Excellent knowledge and commitment to serving customers needs. I purchased a certified Acura TSX and traded in a Honda Accord EX. They were very fair with the trade-in price of the Accord EX and made the numbers work well on the price of the TSX. No hassle with trying to talk them down. Their price couldn't be touched after extensive research of other dealerships. Thanks Baierl Acura! More

My wife found Mercedes Benz C350 for sale, and we ended up buying it. Mary Beth was so kind and went the extra mile to make us comfortable. She actually let my wife drives it home so i see the car. I wish up buying it. Mary Beth was so kind and went the extra mile to make us comfortable. She actually let my wife drives it home so i see the car. I wish all sales persons would be this nice. Definitely i would buy from her again More

I love my Honda CRV, I been wanting this kind of vehicle for a long time. She helped me research to find the right one. Marybeth was great and fun to work with. She made the sale a breeze. for a long time. She helped me research to find the right one. Marybeth was great and fun to work with. She made the sale a breeze. More

Knowing the quality of service has made us a repeat buyer of an Acura. Mary Beth Belsito is great to work with and I often tell others why am very satisfied with my car. of an Acura. Mary Beth Belsito is great to work with and I often tell others why am very satisfied with my car. More