Baierl Acura

Excellent service As usual, Rod provided excellent service and advice. Rod is always very professional, while friendly and provides a great customer experience. I can As usual, Rod provided excellent service and advice. Rod is always very professional, while friendly and provides a great customer experience. I can always trust Rod to provide good sound advice for my car maintenance. More

Pleasant, honest, extraordinary service The instrument panel showed “check transmission “ “check emission system”. The symptoms;slippage, sputter and bang into gear . I had just arrived in The instrument panel showed “check transmission “ “check emission system”. The symptoms;slippage, sputter and bang into gear . I had just arrived in Pittsburgh from my high speed drive from New Jersey when these symptoms occurred . My local contact suggested that I limp my way to Baeirl Acura service Dept. I called first and was warmly greeted by Marissa who suggested that I either drive or have it towed . It was a dreary rainy morning when I drove right up to the inside service door. John, one of several service technicians greeted me and took my information. He was reassuring suggesting that it may not be the trans - maybe just a sensor. I asked about a loaner vehicle and umbrella . I had 3 Appointments that morning . No problem. Marissa put us into a loaner and John provided an umbrella. Mid day, just as I was wrapping up my last appointment john called with the good news . It seems that I had picked up a bad batch of gas . The problem was cleared and he’ll confirm that after a 10-15 mile drive. When I returned with the loaner to pick up my car I saw that it had been washed . John then showed me an all points inspection that was performed and a service report with a $0 balance . No charge! It gets better. I want to return the umbrella and he says “keep it” I argue but to no avail . He then hands me an Acura tote bag and some sample Acura care bottles . I drove in upset and drove out with a great big smile on my face . What an incredibly positive experience !! I am delighted to recommend Baeirl’ s amazing service department More

Service The service team is exceptional. Rod Sassic goes out of his way consistently to assure a good experience. The service is the reason I continue buying The service team is exceptional. Rod Sassic goes out of his way consistently to assure a good experience. The service is the reason I continue buying Acuras there. More

Makes car buying a breeze! Ken was excellent during the purchase of our new Acura MDX. He did everything in his power to make everything a seamless transaction, even while we we Ken was excellent during the purchase of our new Acura MDX. He did everything in his power to make everything a seamless transaction, even while we were a few hours away at work! He had the car ready to roll when we arrived that evening. More

Tail light replacement The replacement was done quickly within the warranty. The replacement part was not available but was obtained by the next day. Appointment process i The replacement was done quickly within the warranty. The replacement part was not available but was obtained by the next day. Appointment process is simple to use and drive-in service option is a convenient option. More

Marybeth Is so fabulous I visited Bairel Acura Wexford. I had the most pleasant experience with my Sales Person Mary Beth. She was the most understanding, in helping to pur I visited Bairel Acura Wexford. I had the most pleasant experience with my Sales Person Mary Beth. She was the most understanding, in helping to purchase a vehicle. She completely worked have hard in getting the right price for me and my budget. Please if your looking to purchase a vehicle please stop by and visit Mary beth you will not be disappointed. She is the most reliable person to contact for deals. I offer a big shout out to Mary beth More

New Lease We completed the lease on our previous RDX and began a new one on a 2019 RDX. The car and the service are terrific. We are very pleased. We completed the lease on our previous RDX and began a new one on a 2019 RDX. The car and the service are terrific. We are very pleased. More

Excellent Experience and Friendly Staff No hassle, did not pressure us into anything, provided fair pricing. Finance person, Rajit Duggal was very helpful and explained all the finance detai No hassle, did not pressure us into anything, provided fair pricing. Finance person, Rajit Duggal was very helpful and explained all the finance details to us, he was very informative. Ken insured that we knew how to use numerous features that came with the vehicle. He was very informative and help me feel confident when we left the lot that we knew how to use everything with the vehicle. More

Excellent experience. A great no hassle buying experience. Ken was great in "teaching us" the basics of the technology package and Rick did a fantastic job in getting us a A great no hassle buying experience. Ken was great in "teaching us" the basics of the technology package and Rick did a fantastic job in getting us an excellent finance package. Easiest car purchase ever. More

Friendly staff. The sales staff at Baierl Acura was excellent the finance manager made numerous calls to get the best rate for my finances. The salesman explain to me The sales staff at Baierl Acura was excellent the finance manager made numerous calls to get the best rate for my finances. The salesman explain to me all of the accessories on my new vehicle. He also showed me how to use numerous features that came with the vehicle. He was very informative and help me feel confident when I left the lot that I knew how to use everything with the vehicle. I would recommend this dealership to anyone looking for a new or used vehicle. More