Baierl Acura

Best Expirience EVER In the past, buying a car has been the biggest hassle until I bought an ACURA from Baierl. Bob E. was my sales guy and he is awesome. He treated me In the past, buying a car has been the biggest hassle until I bought an ACURA from Baierl. Bob E. was my sales guy and he is awesome. He treated me like I was his daughter. Explained everything the first time around. I bought the car that same day (which I have never done before, always numerous trips and phone calls back and fourth prior to locking in on a price) came back on Saturday to pick up my car. When I picked it up, Bob had all the radio stations already set to the same station in my old car. Had all my contacts downloaded to the phone app. As a mother of 3 that is HUGE! There was not one question I asked (and trust me I'm a question asker) that he didn't know the answer to. He really knows these cars. Bob still checks in with me 6 months later to see how the car is and if I have any questions on how things run. No dealership has EVER done this before. Service Department: AMAZING! They are so nice and explain EVERYTHING to you. I asked for new wiper blades the last time I was in and the tech explained to me that he didn't give them to me because i didn't need them; mine were in great shape. Any other dealer would not have done that. They would have totally seen it as an opportunity to make more money. Promised me a loaner anytime the car is in for work and has given me a loaner every single time. SO many dealers offer this as a perk but never come through, they are always "out of Loaners." Not here! I have gotten one every time any my car has only been in for routine work (oil changes and inspection). Unless my experience changes here at Baierl ACURA, I will no longer be going to any other dealership from here on in. BTW my car is AWESOME. I Love the MDX. Smoothest ride I've ever had. More

The best car buying experience I have ever had My sales representative Ken McCosby made my buying experience very easy. His personable manor made me very comfortable. His product knowledge was imp My sales representative Ken McCosby made my buying experience very easy. His personable manor made me very comfortable. His product knowledge was impressive. Everyone in the dealership were very friendly. I would easily recommend this dealer to all of my firends. And I will continue to be a customer. More

Excellent service I receive professional and excellent customer service every time I come in for car servicing. The service people are always friendly and helpful. I I receive professional and excellent customer service every time I come in for car servicing. The service people are always friendly and helpful. I highly recommend the Wexford Acura dealer. More

Very Satisfactory Experience The customer service is over the top. My salesperson Ken McCosby was professional, took time to listen to what I really needed/wanted in a car and wa The customer service is over the top. My salesperson Ken McCosby was professional, took time to listen to what I really needed/wanted in a car and was patient with me. More

professional trustworthy personable. You will be treated fairly and with respect and they will afford to you commentary that coaches you to find the vehicle that matches your needs. You will be treated fairly and with respect and they will afford to you commentary that coaches you to find the vehicle that matches your needs. More

Another excellent experience Rod was excellent to work with in the service department. Very friendly and knowledgeable and always willing to answer any questions I had. never h Rod was excellent to work with in the service department. Very friendly and knowledgeable and always willing to answer any questions I had. never had a bad experience! More

Great People Great people! Ken McCosby and Shawn Ludwig are great to work with! Highest Recommendation, really great business deals. Thanks again to everyone Great people! Ken McCosby and Shawn Ludwig are great to work with! Highest Recommendation, really great business deals. Thanks again to everyone at the dealership. More

Fantastic Service!! I recently leased a new car- Ken McCosby, Shawn Ludwig, and the rest of the Baierl Acura family were absolutely AMAZING! The amount of work and eff I recently leased a new car- Ken McCosby, Shawn Ludwig, and the rest of the Baierl Acura family were absolutely AMAZING! The amount of work and effort that they put in when I wasn't there was, I thought, unheard of! Coming to the dealership and having everything ready to go, sitting there waiting for you, really helped streamline the process! Ken's laid-back, helpful, no-pressure approach was EXACTLY on-point, and Shawn's diligent and prompt responses regarding financing allowed me to feel really great about my decision to lease. I will be recommending EVERYONE I know to buy an Acura from the Baierl Acura Family! <3 More

New Car My husband and I had been looking at cars online for about a month prior to coming in and looking at the car that we ultimately ending up buying and t My husband and I had been looking at cars online for about a month prior to coming in and looking at the car that we ultimately ending up buying and they were great about us just wanting to look and not pressuring and hounding us which happens more often than not. Ken was very understanding and very laidback which made the entire process very easy and painless. More

Excellent Lease Renewal Ken McCosby emailed me in regards to my lease coming to an end. A couple months later I finally had time to meet with him and he was very helpful and Ken McCosby emailed me in regards to my lease coming to an end. A couple months later I finally had time to meet with him and he was very helpful and thorough explaining my options and finding pricing for my various requests. After a quick test drive and paperwork I was happily on my way in my new lease with all the options I wanted. More