
Baierl Subaru
Pittsburgh, PA
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Awesome service and always considerate of my busy schedule I purchased my new Subaru Outback in 2016 and have continued to complete all my servicing at the dealership. I consistently work with Darren Dittmar. I purchased my new Subaru Outback in 2016 and have continued to complete all my servicing at the dealership. I consistently work with Darren Dittmar. He is highly competent, friendly and always considerate of my schedule and other needs. Darren is highly responsive to any inquiries that I make. I live closer to several other Subaru dealerships, but I continue to travel for my service at Baierl, because of the quality service and highly responsive individuals. I also really appreciate the loaner vehicle, which allows me to resume most of my regular schedule. More
Awesome Everyone was so professional and extremely helpful! We had a lot of questions and they were more than willing to patiently answer all of them. Everyone was so professional and extremely helpful! We had a lot of questions and they were more than willing to patiently answer all of them. More
Great service The service was very good. We didn't have the key for the lug nuts and they were sawed off and replaced at no extra cost. The service was very good. We didn't have the key for the lug nuts and they were sawed off and replaced at no extra cost. More
New Car Lease I had an easy and enjoyable shopping experience at Baierl Subaru. Lee Baierl, Jerry Sansosti Mike Goessler & Lori Siwy were a great team. This my I had an easy and enjoyable shopping experience at Baierl Subaru. Lee Baierl, Jerry Sansosti Mike Goessler & Lori Siwy were a great team. This my 6 Subaru from these guys. More
Express service Once again, an amazing express service experience. Really fast and thorough. Always a pleasure. The Baierl team continues to impress. On to the next v Once again, an amazing express service experience. Really fast and thorough. Always a pleasure. The Baierl team continues to impress. On to the next visit, down the road. Cheers. More
Super Great Service I was informed of needs discovered during my annual inspection, including cost if I had the brakes realigned since they would need it before the next I was informed of needs discovered during my annual inspection, including cost if I had the brakes realigned since they would need it before the next inspection. . I decided to do it. More
Consistently accurate, prompt, friendly service A knowledgeable friend of mine suggested that I buy a Crosstrek when it was time for me to give "last rites" to my very old Jeep. I did research and A knowledgeable friend of mine suggested that I buy a Crosstrek when it was time for me to give "last rites" to my very old Jeep. I did research and went to area dealerships. The difference at Baierl was immediately evident. For the vehicle with the features -- and color -- that I wanted, Baierl offered me the best price during online communication, honored the offer when I arrived, did not push any additional features that I could not afford, and made sure that I was absolutely satisfied with the agreement before my deposit was accepted. The young man with whom I first communicated online came to the sales office to meet me. The service department has been nothing short of remarkable. Darren can diagnose a problem (like a pebble caught in my wheel well) over the phone based upon my description of a sound! All team members -- from the gentleman who greets me as I pull my vehicle into the bay, to the person who reviews the list of what was checked and what ought to be replaced, to the person who checks me out -- are prompt, articulate, accurate, thorough -- every time I go to the service center. And the car is washed too! The team members remember me and greet me as though I were a family friend. My experience has been so good that I sent my older daughter to Baierl for her own Subaru when she needed a new car. She has been treated with the same degree of kindness and care that I have received. I have referred friends to the dealership as well. My Crosstrek has performed beautifully in all types of weather, for work and for road trips. I plan to continue to take the best possible care of this auto because it is my "forever" car. More
Bought the car we wanted Researched knew what I wanted had to “downgrade “ due to price but still very satisfied . I was able to purchase my second Subaru, this time a Crosst Researched knew what I wanted had to “downgrade “ due to price but still very satisfied . I was able to purchase my second Subaru, this time a Crosstrek in the color I wanted. More
Wonderful Fast in fast out it was an easy time make the wait not as bad. Good customer service. Will continue to come back and use Baierl Subaru Fast in fast out it was an easy time make the wait not as bad. Good customer service. Will continue to come back and use Baierl Subaru More
Quick and Professional The service was quick and professional even though my description of the issue was vague. They are thorough, informative and respectful. I would recom The service was quick and professional even though my description of the issue was vague. They are thorough, informative and respectful. I would recommend them to anyone. More