
Baierl Subaru
Pittsburgh, PA
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We have been searching for a vehicle to purchase for the last few weeks. We have purchased dozens of vehicles over the last 4 decades since we have 4 children including: Subaru's, [Crosschek, Outback, Asce last few weeks. We have purchased dozens of vehicles over the last 4 decades since we have 4 children including: Subaru's, [Crosschek, Outback, Ascent, and Foresters, Tahoe's, Suburban's , Saabs, BMWs and Jeeps. We decided to purchase a Subaru on Friday 10 28 22 after test driving a Genesis GV 70 and BMW X3 and X 5 last week - any of which we could afford. Specifically I was dealing with another Subaru dealer where I drove an Outback and Ascent with and without turbo features. My son in law saw the ad for $2000 off an Ascent at Baierl Subaru which we thought " there must be a catch'. He contacted Kari King who then spoke to me for the first time at 1101 am on Friday. We had a marvelous discussion about the remaining Ascents at Baierl. She is quite knowledgeable, professional, direct and honest. Quite a combination for young lady in auto sales. The ad was true. I completed all the paper work on line and took advantage of the crazy low rates Subaru is currently offering. The service department had the car detailed and ready to purchase at 4 pm. We met Jordan Smith in finance to complete the deal. Jordan is one of the most knowledgeable, friendly, professional and honest finance people I have ever had the pleasure of meeting. He was beyond patient when he had to call the banking folks due to my error in filling out the credit app. -my computer auto populated my wife's info with our old address [thus we had two different addresses on the credit app. which delayed the deal by about 10 minutes late on Friday afternoon [ when every one wants to go home from the long week]. He patiently explained the various options including: tire/wheel protection, key loss/damage and dent protection for our new car. He explained the best grouping for the pricing in great detail. We never felt rushed or pressured to make a decision. We drove our new Ascent off the lot just before 5 on Friday afternoon. If you are in the market for a car I strongly recommend without reservation the Baierl auto group where they treat you like family. Mr. Baierl should be quite proud of the honest, , professional people he employs. You know we will be back for our next purchase. More
I lost my first car two weeks after it was put in my name- and when it was deemed a total loss, I started looking at a new vehicle using some research on small SUVs- That's where contacting dealers came name- and when it was deemed a total loss, I started looking at a new vehicle using some research on small SUVs- That's where contacting dealers came in. Kari was downright incredible; really nice and willing to work with me on a finding a second car to test as well as just helping me deal through the stress of losing my first car and figuring out my way through buying a new car- and getting some help with figuring out if my elderly relaitive will be able to get in the car without too much trouble. In the end, I fell in love with the first car I test drove- and to that one maintenence guy my grandma made act like a 70 year old, Thank you so much for alleviating her worries. More
Michael Gloesser and Kari King provided me with a great experience in buying my new 2023 Subaru Outback. Their knowledge and concern for my buying concerns helped to make the process enjoyable and stress f experience in buying my new 2023 Subaru Outback. Their knowledge and concern for my buying concerns helped to make the process enjoyable and stress free. They couldn't;t do enough to make sure I was comfortable with my car selection decisions. I highly recommend Baierl Subaru for your next new or used car. Please see Michael or Kari. More
Tom Cuteri in sales was extremely helpful in finding me a new vehicle in the current shortage environment (2022) and Jack Lieb in finance was very helpful. new vehicle in the current shortage environment (2022) and Jack Lieb in finance was very helpful. More
Great experience at Baierl Subaru from start to finish. Tom Cuteri was very helpful in sales making himself very available and ensuring that I knew everything about my vehicle. Jack Lieb in financing expla Tom Cuteri was very helpful in sales making himself very available and ensuring that I knew everything about my vehicle. Jack Lieb in financing explained everything very well. They made me feel at home! Easy process! More
Both the staff and the selection of vehicles was top notch. Had a problem at another dealership and Baierl Subaru more than made up for the negative experience through extra effort to earn our business notch. Had a problem at another dealership and Baierl Subaru more than made up for the negative experience through extra effort to earn our business . Efficient and courteous staff got the vehicle ready to test drive when we were inbound to dealership and worked the deal just as we discussed: no numbers sudoku! Highly recomend giving this place a look if interested in a new-to-you vehicle. More
I have only good things to report about my experience at Baierl Subaru with all the employees and especially Patrick Shutrump. Patrick was the salesman who helped me find the best car for my needs. I really Baierl Subaru with all the employees and especially Patrick Shutrump. Patrick was the salesman who helped me find the best car for my needs. I really appreciated his professionalism, respect and patience. He doesn't talk "at you" but rather listens and provides options without the high pressure or lackadaisical attitude I encountered at other dealers. It was a pleasure to work with Mr. Shutrump. More
Baierl Subaru made my purchase of a used car incredibly easy. Once I indicated interest online I immediately heard from the manager and then salesman Michael Salati. I arranged for a test drive that aftern easy. Once I indicated interest online I immediately heard from the manager and then salesman Michael Salati. I arranged for a test drive that afternoon, he patiently answered all of my questions (cars have changed since I last bought one in 2004) and made the financing very easy with the help of a colleague. Everyone was very pleasant and professional. More