
Baierl Subaru
Pittsburgh, PA
Filter Reviews by Keyword
By Type
Showing 967 reviews
Very disappointed I went and test drove a Subaru Forester. I totally fell in love with the car and wanted to purchase it. I was negotiating a deal and told the salesper I went and test drove a Subaru Forester. I totally fell in love with the car and wanted to purchase it. I was negotiating a deal and told the salesperson that if they could get me close to what I was looking for, I wouldn't test drive another car. She advise me that she would have to talk to the sales manager the following day and would call me the next afternoon. I had already prepared myself to make the deal regardless of the outcome. However I never did receive that call. I waited 2 days for that phone call but then felt as if they did not want my business. Therefore, I went to another dealer and bought a different SUV. It is over 2 weeks later and to this day, I never received a phone call from them. I'm very disappointed on how they do business. More
First Brand New Car I went in looking for a dark-colored Subaru Crosstrek and came home with a dark gray Subaru Crosstrek. Jim was easy to work with and he answered any q I went in looking for a dark-colored Subaru Crosstrek and came home with a dark gray Subaru Crosstrek. Jim was easy to work with and he answered any questions I had promptly and willingly. He was very patient and calm between me sitting in all the different Subaru models and test driving two. The car I really wanted had not been inspected yet, but Jim was able to get it inspected for me that day. The whole team was diligent and took their time to make sure my parents and I had a full understanding of all of the offers, prices, and benefits of getting a Subaru. To top it off they have a huge selection of new and used cars and you're bound to find something you like. I definitely picked the best place! More
'16 Forester Purchase My Baierl Subaru Experience: In late August I reached out to Baierl Subaru via internet sales. Allyse responded to my inquiry immediately and was ab My Baierl Subaru Experience: In late August I reached out to Baierl Subaru via internet sales. Allyse responded to my inquiry immediately and was able to provide me with a quote I was pleased with. When I traveled to the dealership I met Rich. He immediately greeted me when I entered the showroom and was able to pick up where Allyse left off and continue showing me the vehicle I was inquiring about online. After some discussion, he was able to get me into the vehicle I wanted, at the price I wanted. Throughout the process, I also worked with Garrett and Lori and both of them made the financing, warranty and “moving forward” part very easy. What I appreciated the most, throughout the entire process, was the consistency of the message. Allyse provided me with details and a price. That did not change when it went to Rich. Rich had a warm personality and I did not get the type of vibe I’ve gotten from other vehicle salespersons. Garret provided me with a reasonable financing rate and Lori was able to make it even better. I will definitely reach out to Baierl Subaru for future purchases. More
Kudos to Simon Bacher We had a great experience at this dealership, overall this place is very professional and you will not be pressured to make a quick decision. I wo We had a great experience at this dealership, overall this place is very professional and you will not be pressured to make a quick decision. I would highly recommend Simon Bacher from their internet sales division. Simon is very professional and knowledgeable. He will be very willing to assist you, and spend enough time with you to help you find out what would be a good fit for your situtation. More
Bought a Subaru Crosstrek Ron was excellent with us. He was very fair and straight forward, and he explained the advantages and disadvantages of the car in order to make us a m Ron was excellent with us. He was very fair and straight forward, and he explained the advantages and disadvantages of the car in order to make us a more informed buyer. After signing the paper work, and knew I would have to come back to pick up the car. Ron went out of his way to pick us up and use the driving time to walk us through more of the features of the Crosstrek. I highly recommend you go with Ron at Baierl. More
2017 Subaru Forester Purchase Hands down excellent experience. Sales person was knowledgeable, personable, helpful, and went above and beyond in terms of patience - i.e. I went to Hands down excellent experience. Sales person was knowledgeable, personable, helpful, and went above and beyond in terms of patience - i.e. I went to the dealer 4 or 5 times to ask questions. I would go back again for our next car purchase. More
Subaru Purchase The attention to detail that Jim provided was outstanding. He knew the car in and out, no pressure on purchasing. Will take car for service! The attention to detail that Jim provided was outstanding. He knew the car in and out, no pressure on purchasing. Will take car for service! More
Could not have asked for a better experience! I purchased my second Subaru at Baierl and had the best experience imaginable! My salesman, Ron Pushak, was the most helpful salesman I have ever work I purchased my second Subaru at Baierl and had the best experience imaginable! My salesman, Ron Pushak, was the most helpful salesman I have ever worked with. He was patient, knowledgeable and genuine throughout the entire process. This was the third car I have purchased and it could not have gone more smooth. I never felt pushed into a decision and had all of my questions answered. Do yourself a favor and ask for Ron Pushak on your next Subaru purchase, you will not be disappointed! More
Great Experience Our son bought a Subaru WRX in August 2015. He loved it. He works in West Virginia and commutes daily from Pittsburgh. While he did put snow tires on Our son bought a Subaru WRX in August 2015. He loved it. He works in West Virginia and commutes daily from Pittsburgh. While he did put snow tires on for the winter he was very pleased with the handling thru snow. So we knew when we would be in the market this year for a new vehicle we were looking at Subaru also. His salesperson was Amy Demor. We were so impressed with her knowledge of Subaru and her professionalism while still being very personable, we contacted her directly when we were ready to purchase one. We first inquired about the internet pricing and were contacted immediately by Michael Salati who answered all our questions regarding that. We then contacted Amy, made an appointment to look at the 2016 Forrester and ended up purchasing it that day. She explained all the features and how they worked in great detail. When we went to do the financing we met with Neil Schuetz who was also very knowledgeable, professional and easy to work with. He explained all the extended warranty options, yet never pressured us to take them all. We took what we felt we needed and were very satisfied. When we actually picked up the car Amy again went over many features making sure we had a great starting knowledge of how things operated. All in all purchasing our 2016 Subaru Forrester was a great experience. We would highly recommend Amy and Baierl to all of friends. More
Live in Erie now but returned to Bairel for second car I purchased my very first car from Baierl Subaru in July of 2014 and had a great first time car buying experience. Since then, I always had pleasant i I purchased my very first car from Baierl Subaru in July of 2014 and had a great first time car buying experience. Since then, I always had pleasant interactions with the service department which they recently remodeled. I even went to their express service one day when my tire pressure light would not turn off after inflating my tires and they told me to pull right into the service bay and checked my tires and filled them right then and there without any charge. It was a simple fix but I was impressed with how willing they were to accommodate such a simple request and not even charge anything for the time they took. I also had a remote starter placed and was pleased with that visit as well. I used their body shop as well after a car accident, which is super convenient since there is an enterprise car rental right next door so I was able drop off and pick up my car with ease and not have to worry about needing picked up since I was able to walk to the car rental place. I recently decided to return to Baierl to buy a new 2016 Subaru outback and worked with Joechris Ross who was not pushy at all and was very honest as I was deciding between the forrester and the outback. I went in on a Friday afternoon and was able to return early the next day to pick up my new car, with remote starter installed and all. They worked on my car while we were going over the paperwork and financing since I was on a time crunch and headed out of town that Monday. My dad has bought a legacy from this dealer too, and even though I live in erie now I wanted to return to Baierl since I trusted them and have always had positive customer service experiences, and its a great hometown dealer as well. More