
Baierl Subaru
Pittsburgh, PA
Filter Reviews by Keyword
By Type
Showing 971 reviews
Very satisfied Back in February I first contacted Baierl about looking for a new car. At the time I told them I was looking to purchase a new vehicle later in the ye Back in February I first contacted Baierl about looking for a new car. At the time I told them I was looking to purchase a new vehicle later in the year. However, my wife and I decided that we preferred to buy a new car sooner as we could avoid having to re-register and re-inspect the car we were replacing and we'd have enough time to break in the car before any summer vacation plans. I emailed Ron and told him what we were looking for and that we wanted to order it. Ron emailed me back fairly shortly and told me that they had a nearly identical unit they had already ordered and would be coming in at the end of March instead of the 8-12 week ordering time that others had told me would be likely. The car came in mid-March and we bought it last week. The purchase went very smoothly. Neil handled the financing and was very helpful. He didn't try to pressure us into anything and gave us time to consider options and discuss cost. One item we had requested wasn't included but Ron very quickly took care of the problem and got it fixed (we had asked for body side molding). It will be installed on Monday at no charge. Really feel like we couldn't have gotten a better dealer experience and thoroughly enjoy the car. More
Excellent in all ways! The entire staff was attentive to our needs and made the process a enjoyable task. We test drove many vehicles and found this dealership and product t The entire staff was attentive to our needs and made the process a enjoyable task. We test drove many vehicles and found this dealership and product to meet our specific requirements, price, ease of purchase, quality of product. More
Easy Peazy Ron Pushak was the best! He was very patient and helpful during the entire process and never made me feel like I was being pushed. Baierl Subaru is lu Ron Pushak was the best! He was very patient and helpful during the entire process and never made me feel like I was being pushed. Baierl Subaru is lucky to have him, and I am lucky to be a customer of theirs! More
New Subaru Impreza 2016 I honestly thought I wasn't going to be purchasing a new car the day I went to shop around and test drive. Amy Demor scheduled me for a test drive the I honestly thought I wasn't going to be purchasing a new car the day I went to shop around and test drive. Amy Demor scheduled me for a test drive the same day, and after one drive I knew I was going to get a Subaru. The staff at Baierl is extremely helpful, and they answered every single one of my questions every step of the way. I've never bought a car before, and this was one of the smoothest consumer experiences I've ever had. More
Return customer - always a good experience Purchased another Subaru at Baierl, an Outback Premium, from John Snyder. We have bought a few cars from John now and he takes time to answer question Purchased another Subaru at Baierl, an Outback Premium, from John Snyder. We have bought a few cars from John now and he takes time to answer questions, clearly knows what he is doing, and does not play the pressure tactics game we have encountered elsewhere. We have also had very good experiences with their service guys. Those reasons keep us coming back time and again. I always check the price we are given and their price is always fair, Baierl does not take advantage of its customers or make the process painful. For those reasons we keep buying cars from John and will be back in the future. Also, a shout out to the rest of the staff. Several asked me if I needed help and were professional and polite about it. Twice when I said thank you for asking they gave me big smiles and said "thank you for coming in" back to me instead of the disappointment that you can receive other places. Very professional. More
Great and fast buying experience, Thank you Amy Domor made car buying a very pleasant experience, looking forward to dealing with Baierl in the future. I have bought many different cars over the Amy Domor made car buying a very pleasant experience, looking forward to dealing with Baierl in the future. I have bought many different cars over the years but by far this was my best experience at any dealer bar none. More
Outstanding Experience Just wanted to give a big thank you to both Jay Cotts and Lori Siwy for a wonderful experience. It is great to see a locally owned business that still Just wanted to give a big thank you to both Jay Cotts and Lori Siwy for a wonderful experience. It is great to see a locally owned business that still instills in their staff the importance of CUSTOMER SERVICE. These folks were knowledgeable in regards to the products and services that were being presented and they were attentive and respectful of my needs and time. Thank you for an outstanding experience. More
Great buying experience I was interested in a new 2016 Legacy and went to the dealer who I purchased my 2010 Outback from. They had no inventory on the lot and no one approa I was interested in a new 2016 Legacy and went to the dealer who I purchased my 2010 Outback from. They had no inventory on the lot and no one approached us as we were looking around in the showroom. We googled other Subaru dealers and decided to drive 30 miles to Baierl. Best decision we could have made! The inventory was unbelievable, and we found 2 Legacys on the lot that were the color and had all of the options I wanted. We went into the showroom and were introduced to Bev Nowakowski, who took a great interest in what I was interested in. She quickly got the keys and we went for a test drive. Throughout the drive Bev reviewed all of the features of the car and the enhancements Subaru has made since 2010 when I purchased the Outback. I was very impressed with her knowledge of Subaru vehicles and how she really cared that I understood all of the features and functions of the car. My husband is very 'painful' when purchasing a vehicle; he fights about the purchase price and trade in value. He had no arguments with this purchase. We received a great price on both ends. When we picked up the car, Bev took time with the delivery, setting up both of my phones on Bluetooth and reviewing all of the new functions I didn't have in my Outback. I would definitely recommend Baierl and Bev if you are looking to purchase a Subaru. More
difficult price negotiation ,highly professional employees. A busy dealership, small tied parking lot , employee seem working by a protocol [I mean by the book, ] cant ,t give an answer for a deal without che A busy dealership, small tied parking lot , employee seem working by a protocol [I mean by the book, ] cant ,t give an answer for a deal without checking with their manager multiple times for a small margin of price negotiation. Employee dressed very professional and act serious and very professional.[No out of line talk or joke or comment] [seem like under stress from their management.. Sale person was generally well informed about the product [legacy premium] was also very accommodative to my time for closing and very willing to help with our questions ,and spent reasonable time to explain the new features to my son and took both of us for a drive to familiarize us with the new car. His boss has good experience with difficult customers and knows how he does not let them go without a deal. Despite I feel I paid 200-300$ extra but very satisfied from the place specifically the proffesionalism of the sales manager that close my deal Other employees in the dealership appear same style . My experience with this place is very good, I highly recommend them for my friends. and they are part of my community . More
New car purchase I was very pleased with my salesman and would not hesitate to recommend him to anyone. The finance person was very easy to work with. I also appre I was very pleased with my salesman and would not hesitate to recommend him to anyone. The finance person was very easy to work with. I also appreciated the manager thanking me for my purchase with Baierl. If you are considering a new or used purchase or lease I highly recommend this dealership and be sure and ask for Patrick. More