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Baierl Subaru

Pittsburgh, PA

4.6
971 Reviews

9545 Perry Highway

Pittsburgh, PA

15237

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Showing 971 reviews

September 02, 2022

Recently purchased a new car. Ended up being available much sooner than anticipated. Good experience overall. More

by bzimm
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Shutrump
Sep 05, 2022 -

Baierl Subaru responded

Hi, thank you for your kind words! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

August 18, 2022

Baierl Subaru made my purchase of a used car incredibly easy. Once I indicated interest online I immediately heard from the manager and then salesman Michael Salati. I arranged for a test drive that aftern More

by Satisfied customer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Salati, 5 stars, Jordan Smith
Aug 20, 2022 -

Baierl Subaru responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 11, 2022

My car was towed there and sat for a week. When I called after a week and asked for an estimate of when they would look at it , I was told they couldn't give me an ETA on a towed in vehicle. A More

by Hayes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kayla Mitchell
Aug 13, 2022 -

Baierl Subaru responded

Hi Hayes, we appreciate you taking the time to leave this review. We regret to learn that you did not have a more positive experience with us. If you would be willing, we would like to try and turn your experience around. When you have a chance, please reach out to our Subaru Service Manager, Frank Smith, 412-356-7051, franksmith@baierl.com and we will do our best to make this better.

July 23, 2022

Kara was very helpful in our automotive buying experience. We knew which model and extra features we wanted and she did not push us to add extra packages. Kara was also quick to respond to our em More

by vaeddy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kara Sheedy
Jul 25, 2022 -

Baierl Subaru responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 14, 2022

Candice made buying a car quick and easy! She answered all my questions and made sure I was comfortable in my new Subaru before leaving. More

by Schaming11
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Smith, Candice Borza
Jul 15, 2022 -

Baierl Subaru responded

Hi, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 01, 2022

Salesman was honest and informative. I would recommend him to everyone! We had a bad experience at another dealership and he made my day! More

by Mlkiefer3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom
Jul 03, 2022 -

Baierl Subaru responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 30, 2022

Exactly the experiences for which I was looking - from getting timely support in my search for a car, to the visit, to the 'check-out' process - everybody was pleasant, honest, and efficient. I trust that More

by Jim
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kara Sheedy, Jack Lieb
Jul 01, 2022 -

Baierl Subaru responded

Hi Jim, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 26, 2022

I was in a bad car accident and had to find a new car. I was having a hard time finding any dealer that would listen to what I wanted or help me. Baierl Subaru was fantastic! From the financial department More

by Crystel
Recommend Dealer
Yes
Employees Worked With
Nicolas Pappas 5 stars , Lauren Mancuso, Dominic Meyer
Jun 29, 2022 -

Baierl Subaru responded

Hi Crystel, we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you and we hope to see you again!

June 18, 2022

It was the easiest car buying experience I ever had. Nick is very knowledgeable and also personable. Answered any questions I had and promptly too. More

by tonnaweigner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Pappas
Jun 20, 2022 -

Baierl Subaru responded

Hi, we really appreciate your great feedback! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 01, 2022

This dealership made the purchase of our car easy and exciting. We were very pleased with our experience, everyone was so nice and so helpful!F More

by ljfred
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Shutrump
Jun 03, 2022 -

Baierl Subaru responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help.