
Baierl Subaru
Pittsburgh, PA
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Impressed by the knowledge the salesmen had. Our salesmen was knowledgeable, didn't pressure us into something we didn't want, listened to what we did want. He was very friendly and a pleasure t Our salesmen was knowledgeable, didn't pressure us into something we didn't want, listened to what we did want. He was very friendly and a pleasure to work with. More
larry and Austin Vensel Overall experience was very good! Salesperson Amy very nice to work with!she went over everything very good And explained all info! We really like Overall experience was very good! Salesperson Amy very nice to work with!she went over everything very good And explained all info! We really like the WRX , Like seeing our names on whiteboard when getting the car! Everyone was friendly! Lori was great too! More
1st Subaru The purchase of my first Subaru from Bairel was exceptional from the moment I entered the showroom to the signing of all the papers two days later. B The purchase of my first Subaru from Bairel was exceptional from the moment I entered the showroom to the signing of all the papers two days later. Because the sales personnel were very busy on the first morning, John Erdely, sales manager, greeted my husband and I and answered all questions. When a sales person became available, John introduced us to Jim Sundy, who provided courteous and professional service throughout the two-day period that I reviewed and drove four different model cars. Jim was very knowledgeable and was able to provide comparison information that greatly assisted in the decision-making. Jim did not try to “sell” me a car, but rather provided the information necessary for me to “purchase” an automobile. John continued to be present during the process and willingly quoted better pricing for the various models that I drove and adjusted the sticker prices well below what I could have hoped for. He also took into consideration an appraisal of my trade-in that I received from a different dealership. The volume of paperwork was dealt with very efficiently by Lori. Well past closing time, Jim walked me to my new car, where he sat with me and showed me the various features. The following business day, Jim called twice at my home to inquire as to my satisfaction with my new Subaru and to assure me that he would be available if I had any other questions. On a sale of 1-10, Jim and the Bairel Subaru Dealership get an 11! More
New car purchase My experience was fantastic! Patrick Shutrump's knowledge of the car and patience in teaching me about all the features was incredible. I visited the My experience was fantastic! Patrick Shutrump's knowledge of the car and patience in teaching me about all the features was incredible. I visited the showroom several times and he was always willing to discuss the car, friendly, and not pushy. Lori Siwy explained the additional service packages in terms I could understand and skillfully processed all the paperwork for my purchase. Baierl really sets the bar high for customer care. More
Excellent first experience with this dealership. This was our first Subaru and our first experience with Baierl Subaru. Everyone we delt with was very courteous, friendly and professional, beginning This was our first Subaru and our first experience with Baierl Subaru. Everyone we delt with was very courteous, friendly and professional, beginning with the reception area through the entire sales process. Amy Demor and Lori Siwy were exceptional. A new car purchase can be a stressful event but Amy and Lori treated us like we were old friends. I would recommend Amy and Lori to anyone wishing to purchase a car. More
Awesome Customer Service! I really appreciated the great customer service I received from all the employees I worked with. Patrick and Allyse both went out of their way to be I really appreciated the great customer service I received from all the employees I worked with. Patrick and Allyse both went out of their way to be available for any questions. They even answered my text messages to make things easier. More
First new car First experience ever buying a new car, and it really couldn't have been more positive and stress-free. Mike Goessler was super knowledgeable, friendl First experience ever buying a new car, and it really couldn't have been more positive and stress-free. Mike Goessler was super knowledgeable, friendly, and accommodating throughout the whole process, and quick to return phone calls and move the ball forward. I definitely will be recommending him to friends. Neil, the finance guy, was also great and very easy to work with. If I was nervous about making the biggest purchase of my life to date, he helped ease them with an extended conversation about our mutual love of skiing. As a middle child, I've never had a new anything, so thanks to these guys for making the purchase of my first new car the fun and exciting experience it should've been. More
Superior Hand Holding by Baierl Subaru My sales person was Ron Pushak. He made himself available on his day off to take care of my purchase of a 2016 Subaru Outback. From our meeting to My sales person was Ron Pushak. He made himself available on his day off to take care of my purchase of a 2016 Subaru Outback. From our meeting to a test drive and onward to my purchase, he was there for me above and beyond my expectations. I had the opportunity to meet most of the staff and especially those individuals that I would be dealing with in the future for service. This dealership staff is one happy family and I felt part of it. I even had the opportunity to meet Mr. Baierl, Jay the head of service, and Bob Gavita whom thanked me for purchasing a car through Baierl. More
Easy sales experience We had done extensive research online and were now going into the dealerships to test drive and get quotes in order to make our final decision on thre We had done extensive research online and were now going into the dealerships to test drive and get quotes in order to make our final decision on three different brands we were considering. The non-pressured, friendly experience combined with an extremely fair trade-in deal and sticker markdowns, we wound up making the purchase that day. The entire sales experience was very positive and we left knowing that we had made a fair deal. We never felt pressured or deceived. More
Tremendous and positive! Love the new wheels! This was a tremendously positive experience. Patrick was excellent, patient, and very knowledgeable. He did everything he could to help us with test d This was a tremendously positive experience. Patrick was excellent, patient, and very knowledgeable. He did everything he could to help us with test driving, the sale, and preparing the car for pick up. No hard sells or pushy schemes. Second car I have bought from this dealership and they keep getting better! Thanks Patrick - you rock! Baierl you should put his name up on that plaque in your show room! Best, L & A More