
Baierl Subaru
Pittsburgh, PA
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Pleasant experience! We worked with salesman John Modaffari. He was very helpful and patient (since my husband was travelling for business quite a bit and could not get t We worked with salesman John Modaffari. He was very helpful and patient (since my husband was travelling for business quite a bit and could not get to the dealership easily). Our experience was made easier with the help of John and manager, Bill Baierl. More
Buying a new car with confidence I was looking for a good, reliable car. I had talked with several people about their Subarus- every response I had was excellent! Bairel Subaru was I was looking for a good, reliable car. I had talked with several people about their Subarus- every response I had was excellent! Bairel Subaru was highly recommended from the websites. Michael Goessler was my sales rep. Mike is thoroughly knowledgeable about the Bairel inventory and was patient and knowledgeable about every question he answered for me. I never felt rushed. Neil Schuetz was wonderful, too!! Neil explained the warranty options and was able to create a custom package for me. Both Neil and Mike were very honest and up-front about this whole process. I will have my new car serviced from Bairel Subaru. I feel confident about my purchase and the services that I will receive. Mike Goessler and Neil Schuetz are excellent staff and do a great job for Bairel. Both men are highly recommended!! Mary Beth Barsh More
RON PUSHAK I MET RON OUTSIDE THE BAIREL SHOWROOM AS WE WERE CASUALLY LOOKING OVER THE INVENTORY. RON WAS OUTSIDE WITH ANOTHER CUSTOMER WHEN HE VERY GRACIOUSLY I MET RON OUTSIDE THE BAIREL SHOWROOM AS WE WERE CASUALLY LOOKING OVER THE INVENTORY. RON WAS OUTSIDE WITH ANOTHER CUSTOMER WHEN HE VERY GRACIOUSLY ANSWERED A QUESTION FOR US. AS LUCK WOULD HAVE IT HE BECAME OUR SALES REP. HE CLOSED THE PURCHASE IN A VERY SHORT TIME WITH A FAIR DEAL. I TRADED AN 09 OUTBACK FOR THE 2016 MODEL. AND AM VERY IMPRESSED WITH THE UPDATES... More
Pleasant Car Buying Experfience Buying a car is not usually a pleasant experience for me. However, Kari made purchasing my new Subaru painless. She was helpful and informative fro Buying a car is not usually a pleasant experience for me. However, Kari made purchasing my new Subaru painless. She was helpful and informative from the first visit and still answers questions for me. There was no pressure to purchase the car and she took a good deal of time working with me. A paperwork issue occurred after the purchase and I thought it would be difficult to resolve but Kari handled it quickly and pleasantly. I would most definitely buy a car from Kari again. More
Positive experience for first-time buyer Jim Sundy was a wonderful salesman. He was so patient with all of my questions and requests, and I would definitely recommend him to interested buyers Jim Sundy was a wonderful salesman. He was so patient with all of my questions and requests, and I would definitely recommend him to interested buyers. Other staff members including Garrett, Bob, and Neil were very nice, helpful, and respectful. Overall, the entire dealership was great before, during, and after purchase! Also, I love my new forester!! More
Super easy and pleasant Our first Subaru and the dealership was wonderful. Jim Sundy was extremely patient with us and our many questions and made the experience painless an Our first Subaru and the dealership was wonderful. Jim Sundy was extremely patient with us and our many questions and made the experience painless and easy. I would definitely recommend Baierl Subaru!! Love our Outback too! More
Terrific Experience Everyone who dealt with us was friendly and competent. Our salesman, John Modafarri, was patient, very clear and thorough explaining and answering al Everyone who dealt with us was friendly and competent. Our salesman, John Modafarri, was patient, very clear and thorough explaining and answering all of our questions. We were greeted by General Manager Bob Gavita who introduced us to Mr. Modafarri. Neil Schultz also was patient and thorough dealing with finances and extra services available for our new Forester. When we were finishing our purchase, Mr. Gavita came in and thanked us for dealing with them and assured us that we could call anytime if we needed anything dealing with our car. This is our fourth Subaru Forester, and look forward to dealing with you all again. (Mrs.) Debbie DiBenedetto More
Best price , no hassle I highly recommend this dealership. My local dealer wanted $900 more for same car , and couldn't provide me with the model and color I wanted. I got I highly recommend this dealership. My local dealer wanted $900 more for same car , and couldn't provide me with the model and color I wanted. I got the best price from Baierl online and they had the exact car color model and options I wanted. I got to the dealership and 1 hour 15 mins later I was driving back home in my new Subaru. Painless !! More
A great experience First time buyer with Baierl and the entire process was fantastic. I have owned Subarus since 1976 and this was either my 21st or 22nd. Great car and First time buyer with Baierl and the entire process was fantastic. I have owned Subarus since 1976 and this was either my 21st or 22nd. Great car and great service. More
Salesperson was GREAT!!!, Felt Ambushed at Signing We felt our Salesperson, Beverly, was Great; no pressure, just straight facts and information. She took the time to explain things, and answered all We felt our Salesperson, Beverly, was Great; no pressure, just straight facts and information. She took the time to explain things, and answered all our questions. She made the car buying experience very good, and earns top marks. We would have given a lot higher rating, however, if not for the "ambush." When we met with the Finance Guy, Neal, at signing, we were completely taken off guard with the options of warranty coverage. No mention of the various financial options or warranty coverage was presented to us prior to signing. We felt we were ambushed and had no time to prepare, and no time to think nor discuss as a couple, which warranty coverage would best fit our needs. We went into his office, was presented the options, and then felt we needed to make a snap decision right then. We (my wife and I), did not have the privacy to even discuss what we wanted. Initially in Neal's office, it took me a number of minutes to figure out what numbers he was presenting, and why. We feel this was a pressure tactic to get us to buy more warranty coverage. We would have appreciated knowing what the warranty options were up front, having time to research and discuss our best option, then coming prepared at signing. More