
Baierl Subaru
Pittsburgh, PA
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No Diaper Changing Station in the Mensroom I was in to have my Subaru serviced. I have no complaints with the service, they fixed my problem. However, I chose to wait while they did the work. I was in to have my Subaru serviced. I have no complaints with the service, they fixed my problem. However, I chose to wait while they did the work. Unfortunately I can only come in on my days off, which also means I have my daughter with me. They do provide a quiet room with toys to entertain little ones, but I needed to change her diaper. Despite being large enough to support one, there was no place to change my daughters diapers. I didn't check or ask if there was one in the women's room. Please install a diaper changing station in the men's room so that's dads with kids can properly care for them while we wait. Do this and this rating would easily be a 5! Thanks! More
A great car buying experience This is the second car I've purchased from Baierl, also from salesman Frank Fortunato. He is a true straight shooter and a pleAsure to deal with. I've This is the second car I've purchased from Baierl, also from salesman Frank Fortunato. He is a true straight shooter and a pleAsure to deal with. I've already recommended him to a close friend. More
Excellent customer service Had previously purchased a subaru from.this dealership and enjoyed the experience. So it was no surprise when i needed an upgrade, after looking onlin Had previously purchased a subaru from.this dealership and enjoyed the experience. So it was no surprise when i needed an upgrade, after looking online at prices it's the dealership i headed to again. Mike Goessler was my salesman, what a knowledgeable and funny guy! He made the process pretty much stress free. Lori in finance also helped make the process "pain free" - loved not feeling pressured into anything. I got the pleasure throughout the process to also speak/interact with Bob, such a hands on and helpful guy! More
New car experience John Snyder was great. He was very helpful, friendly and honest. We would recommend him highly. Took his time helping us find the right car. John Snyder was great. He was very helpful, friendly and honest. We would recommend him highly. Took his time helping us find the right car. More
Outstanding! Fair! Honest! Personable! No Pressure! John Modaffari was our sales person. What an outstanding guy! We had purchased a new Forester from him a year and a half ago. We wanted to deal with h John Modaffari was our sales person. What an outstanding guy! We had purchased a new Forester from him a year and a half ago. We wanted to deal with him when we purchased our new Outback last week. There is absolutely no hint of pressure from John "Mod." I had researched the price on the web and I got a more than fair price. Lori Siwy was the person in the Finance Office. Again, no pressure. Just the facts on the Warrenties available. You could choose or not choose. We are very pleased. (Our experience at the Service Center, on the Forester, has also been outstanding). Thanks John! Thanks Lori! Thanks Baierl Subaru. By the way, I totally love the new Outback! More
Everyone should buy a subaru from here. This was a really easy and smooth experience. John "mod". Is very knowledgeable of the subaru products. He answered all my questions. I'm a busy worki This was a really easy and smooth experience. John "mod". Is very knowledgeable of the subaru products. He answered all my questions. I'm a busy working mom, with a very limited amount of time. John was very through, he understood and got what I needed, it was a quick process for the trade in appraisal. A smooth and easy transaction overall. If your shopping for a subaru shop with John "mod". More
Top Notch service They all provided the absolute best service I have ever received at a dealership! My salesman Patrick worked around my work schedule to show me the ve They all provided the absolute best service I have ever received at a dealership! My salesman Patrick worked around my work schedule to show me the vehicle and stayed late to answer all my questions about the cars technologies! Wonderful experience! More
Great deal, fast and easy Profession, fast, reliable and no sleazy sales job. Kate was amazing and went above and beyond to make my experience smooth. Great sales team too! Profession, fast, reliable and no sleazy sales job. Kate was amazing and went above and beyond to make my experience smooth. Great sales team too! More
My wife loves her Forrester Joe was knowledgable, professional and helpful. Sales area was clean and spacious with a good selection of cars.Joe was courteous and prompt. A good s Joe was knowledgable, professional and helpful. Sales area was clean and spacious with a good selection of cars.Joe was courteous and prompt. A good sales experience overall More
very saleperson My husband and I stopped in about 2 weeks ago because after test driving many small SUV's we had it narrowed down to the Subaru Outback. Went to about My husband and I stopped in about 2 weeks ago because after test driving many small SUV's we had it narrowed down to the Subaru Outback. Went to about 4 different dealers within about a 65 mile radius. Looked online for inventory and saw they had the two colors I was most interested in seeing. Made the trip down to Baierl and very please that we did. We had Beverly for our salesperson and she was really great. She is very knowledgeable and takes the time to go over every little question or concern we have. Very please with our new purchase so far and thank Beverly for all her very kind help during our purchase transaction. More