
Baierl Subaru
Pittsburgh, PA
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2016 Outback 3.06r We were shopping for a new car that was safe, reliable, and fun to drive. We wanted something with lots of technology and and comforts. Baierl had the We were shopping for a new car that was safe, reliable, and fun to drive. We wanted something with lots of technology and and comforts. Baierl had the best inventory and were immediately responsive to our inquiries. They booked us a test drive right away on the car we wanted, which was very hard to find across multiple dealerships in two states. The staff was extremely courteous and helpful. The delivery was straightforward and efficient. We look forward to our first oil change even though it means a a 90 minute drive to get there. More
Love John Snyder John is always a great person to work with. He takes his time to answer every question I have and ensures that every detail is included. John is always a great person to work with. He takes his time to answer every question I have and ensures that every detail is included. More
Loving my new car! I was recommended by my parents as this dealer is Costco certified car dealership. I was very pleased with the service from the whole staff, they work I was recommended by my parents as this dealer is Costco certified car dealership. I was very pleased with the service from the whole staff, they worked with me to find an appointment time to fit both mine and my fathers schedule. They worked with my monthly payments and the style/model of car that i was looking for. Joe showed me how the Costco program works and they type of discount i would receive as a member. I would have worked with Bairel even if i wasn't a Costco member. They are all very professional and approachable. Made us feel comfortable, as i have a 1year old who wanted to crawl all over the show room. More
Lot ofinfo I started on a lot of different car dealership websites and Bairel Subaru was the most imformative and user friendly. There was a great deal of info. I started on a lot of different car dealership websites and Bairel Subaru was the most imformative and user friendly. There was a great deal of info. More
Buying a new car Subara Forester Previously I have had a very good experience getting parts and service at Baierl auto group. These experiences plus location which is very conveinent Previously I have had a very good experience getting parts and service at Baierl auto group. These experiences plus location which is very conveinent to where we live ( 5 miles) influenced our decision to consider looking at vehicles at Baierl Subaru.When we were looking at subarus a Mr. Joe Vitali introduced himself. He was very Professional and knowledgeable answering our questionsand explaining the different packages that had the options we wanted. After visiting several dealers and exploring on the computer, We called Baierl and spoke with sales manager Mr John Erdely who told us just got a subaru forester in that we might be interested in. hw was friendly and helpfuland after we told him er had talked with Joe Vitali he set up a appointmentto look at this vehicle with Joe. We met Joe took a test drive and discussing vehicle in detail we decided to buy the vehicle. Joe made us very comfortable in completeing the transaction.As with alot of experiences trusting the person you are working with is important. Joe made us comfortable during the entire process. Next step was finance office. Mr. Neil Schuetz explained in plain englishwhat seemed to us as a complicated process.(Lots and lots of paper). Neil was friendly and and very attentive to our inquires and concerns. We were impressed by his professional and we were comfortable and trusting that our interest was important.Joe gave us a thorough hands on reviews on the controlsand explained the vehicle operations. As novice new car buyers we had to rely and trust the persons we were dealing with to treat us fairly and not take advantage of our inexperience. The Baierl personnel made us feel comfortable and confident that we got a fair deal. We appreciate and thank them for all the help during the process.Bob and Rosemary Kanith We are not associated with any dealership or service center More
2015 Subaru Forester My husband and I were in the market for a new vehicle and I narrowed my choice down to a Subaru or a Honda HRV. Beverly was our salesperson and was ab My husband and I were in the market for a new vehicle and I narrowed my choice down to a Subaru or a Honda HRV. Beverly was our salesperson and was absolutely wonderful and very patient while we test drove different models on the lot. We ultimately decided on the Subaru Forester a few weeks later, and had the most pleasant buying experience. No one ever seemed pushy or annoyed during the entire process. Neil was great as well, and had everything prepared for us that day. We were in and out with our new car much faster than we anticipated. More
Relaxed and Rewarding Experience I went into Baierl Subaru already knowing that I wanted a new Legacy. The time to order a new 2016 had just opened and there were lots of 2015 models I went into Baierl Subaru already knowing that I wanted a new Legacy. The time to order a new 2016 had just opened and there were lots of 2015 models on the lot. I met with Ron Pushak and felt comfortable with him in the first 5 minutes. He listened to what I wanted and did not pressure me in anyway to try and make a quick sale on a 2015 model. We took a 2015 for a test drive so I could get a feel for it, and came back and proceeded with making out the order for a 2016. During the time the car was on order, I stopped in twice to check the status, and both times it happened to be Ron's day off. That didn't matter at all, I was immediately taken care of by another associate that was available and they got me the information right away. Once the car arrived, we agreed on a delivery day and time with Ron. When we arrived we were greeted like we were the only ones there and it was our day. Lori Siwy in finance had everything ready for us to sign and that went very smoothly. I went to Baierl, not just because I wanted a Subaru, but my daughter has bought two cars there and they treated her the same way I was treated. I would recommend them to anyone who is looking to purchase a vehicle. More
2016 Forester Buying Experience I was set on buying a Honda CRV when my wife suggested we look at something else, just to make sure. We test drove a 2016 Subaru Forester with Ron Pu I was set on buying a Honda CRV when my wife suggested we look at something else, just to make sure. We test drove a 2016 Subaru Forester with Ron Pushak. Ron showed us the car, we drove around the block and loved it. A few days later we test drove the CRV and then immediately went back to take a anther trip around the block with Ron in the Forester. The Forester met our needs and "felt just right". A couple of days later, I went in to "hold" the car until we could finalize the deal. Ron, again, was very helpful. We got a great trade in, they helped arrange a great car loan and could not have been more friendly. I have already told many of our friends that they should check out Baierl Subaru. More
Very pleasant experience My sales person Beverly was very knowledgeable and willing to find out an answer if she didn't know. She promptly returned phone calls. Went over the My sales person Beverly was very knowledgeable and willing to find out an answer if she didn't know. She promptly returned phone calls. Went over the car with me at pickup. Beverly was professional and everything I wanted in a sales person. I would recommend her to friends and family. More
Friendly, knowledgeable, accomodating I walked in, was immediately connected with Beverly who was very friendly and personable, as well as very knowledgeable about the 2015 Forester we end I walked in, was immediately connected with Beverly who was very friendly and personable, as well as very knowledgeable about the 2015 Forester we ended up purchasing. It was nice to not feel any pressure to buy and Beverly was accommodating of our schedule for further visits. During an impromptu visit on Beverly's off-day, Bob dropped everything to take us for a test drive without delay. A second test drive request with Beverly was gladly accommodated. Paperwork process with Beverly and Lori was quick and easy. We could not ask for a better car-buying experience! More