
Baierl Subaru
Pittsburgh, PA
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Friendly, understanding, smooth, easy, best deal in town! Everyone I dealt with was very nice. Everything went smoother than expected. I felt like i was treated as a person and not just another wallet. Can't Everyone I dealt with was very nice. Everything went smoother than expected. I felt like i was treated as a person and not just another wallet. Can't say enough good things about the whole experience. Patrick was great to deal with and Lori was super nice and understanding. Both answered all of our questions and walked us through the process. More
Easy Car Buying Experience Really enjoyed the friendliness and lack of pressure car buying experience at Baierl Subaru. Patrick and the sales team were very respectful of my ne Really enjoyed the friendliness and lack of pressure car buying experience at Baierl Subaru. Patrick and the sales team were very respectful of my needs and valued my time as much as theirs. Looking forward to driving my Outback in the years ahead. More
My own experience buying a new car When I arrived at Baierl Subaru. I had afear that I would be flooded with every salesman trying to sell me a car. This did not happen I was extremely When I arrived at Baierl Subaru. I had afear that I would be flooded with every salesman trying to sell me a car. This did not happen I was extremely surprised after a few questions and helping me pick the car and what I wanted in it. I noticed all the staff were taking care of people and I had Kari. I am a jovial person and was kidding around and having a sense of happiness to be there. I had a 2000 Buick LeSabre that I drove up to see A Forrester I had owned since I purchased it/ was really not sure if I wanted to buy or just look/ My wife and her sister both bought a new forrester within he last 5 months/ I loved my Buick and it was under a 100;000 miles. After Kari explained everything I knew what I wanted to do. I wanted the new Forrester but I wanted a touring. I ordered it but I would not pick it up till later in June and this wasMarch . I had no problem they ordered and when I heard it arrived I had not had the Buick picked up by the new owner which I met at Baierl while his cousin car was in for service. I told them I would pick up the car two weeks later and there was told it was no problem. It ended up being 3 days more . They were patient and helpful and were prepared when I finally arrived to get my car. It was beautiful and Kari showed me everthing and how to set all the buttons and controls. It was ovious she was knowable and a pro. I could never ask for a more patient caring sales person. Everyone was great . The financial office helped with the loan papers and even saved me money on my financing. My payments are $205 dollars a month. I met the service people and that was extremely clean and helpful as well. They now have three people as Subaru customers for life . THANK YOU KARI AND EVERYONE AT BAIERL SUBARU .Thank you Howard Graham Jr More
Excellent service and awesome vehicle. We recently bought a used Legacy and worked with Ron Pushak who was very enjoyable to work with as well as more than extremely helpful during the whol We recently bought a used Legacy and worked with Ron Pushak who was very enjoyable to work with as well as more than extremely helpful during the whole process. They took great care of us and we couldn't be happier with the car purchased. More
Good Job John Modaffari Salesperson(John) courteous/professional. Answered all my questions(and even some I didn't realize I had). Explained options/extras without being "p Salesperson(John) courteous/professional. Answered all my questions(and even some I didn't realize I had). Explained options/extras without being "pushy". Feel John was sincere in stating to contact him/dealership with any additional questions-owned car less than a week. More
Great Service Just bought a brand new SUV from Baierl this past Monday. My Sales lady Amy rocked. She showed me everything i needed to know about my new truck. She Just bought a brand new SUV from Baierl this past Monday. My Sales lady Amy rocked. She showed me everything i needed to know about my new truck. She was very professional and courteous to my needs. The whole process went fast and very smoothly. Everyone gets two thumbs up and i will be purchasing from Baierl again in the future. More
Good place for buying subaru! We went there for Subaru Forester. We are really lucky that the dealer offered us a decent price for the new forester 2.5i premium. Joe Vitali who ser We went there for Subaru Forester. We are really lucky that the dealer offered us a decent price for the new forester 2.5i premium. Joe Vitali who served us is really friendly and explained the features clearly (though I can't remember all of them). More
Always helpful Thanks to Patrick for showing me...again...how to use my hands free device. He was kind enough to come out to my car and reprogram it! Also had Thanks to Patrick for showing me...again...how to use my hands free device. He was kind enough to come out to my car and reprogram it! Also had a great experience when purchasing my Legacy ! More
Great experience @ Baierl Subaru Joe Vitali was great to deal with throughout the process. He explained all of the features of the Forester before I decided to purchase and after I ac Joe Vitali was great to deal with throughout the process. He explained all of the features of the Forester before I decided to purchase and after I actually purchased the vehicle. I got a great price and loan rate with no haggling or pressure to buy additional warranties. Great followup from Joe and fantastic customer service. Would definitely buy from Baierl Subaru again. More
We love our "Sub-ees"! This is our third Subaru, and the second purchased from Baierl. We've even recommended Baierl to two other friends who've bought three Subarus betwee This is our third Subaru, and the second purchased from Baierl. We've even recommended Baierl to two other friends who've bought three Subarus between them. Amy was our salesperson the first time, and because it was a good experience, we recommended her to our friends. (It took us a while to make a decision, but Amy hung in there with us and didn't pressure us.) When it came time to purchasing our latest Subaru, Amy was not available when we could make it in, so she kindly suggested we work with John M. John took very good care of us (even suggesting we take an extra day to make some final decisions before ordering) and most of all, we were very, very pleased with the offer Baierl made. Also, when we picked our Forester up, Neil made an adjustment to the original interest rate to match the one we had seen online. We have been very pleased with the professionalism and customer service we've received from the Baierl staff! Finally, the service department has continued to make us feel like a valued customer and taken excellent care of our vehicle. Most recently, they went out of their way to rectify a somewhat persistent brake noise problem we had with our 2013 Outback at no extra cost to us. It was a very agreeable conclusion to a problem that could have left me, the customer, between a rock and a hard place if they hadn't been so thoughtful. We were very appreciative of how they handled the noise problem with the car. We really enjoy Subaru cars and want them to work as expected for as long as possible. The Baierl dealership has certainly helped us keep moving in a positive direction with our purchase of three Subarus; two Outbacks and a Forester. More