
Baierl Subaru
Pittsburgh, PA
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Would never buy a car from them again! Purchased used 2009 Subaru Forester in 2011. Years later found out that the extended warranty that we purchased at the time was not actually on file w Purchased used 2009 Subaru Forester in 2011. Years later found out that the extended warranty that we purchased at the time was not actually on file with Subaru. The dealership claims that they forgot to register it at the time of sale and that it would be resolved. 4-5 months later- nothing has been done. When you ask the service department about it they blame the finance department. On top of this I've never been impressed with their service department. I try to take our Subaru to the Toyota dealership whenever I can as they treat their customers with respect and appreciate the business. Lucky for us they will work on other brands of vehicles. Baierl's hours are not convenient and it has taken several phone calls and emails to even schedule a service visit at times. We also inquired about purchasing another Subaru from them about 2 years ago and the sales person never called us back. Love the brand, not very fond of the dealership. More
Worth the drive There are at least 4 Subaru dealers closer or me, but driving to Baierl was totally worth it! I have no time to spare with a job and kids - I was rea There are at least 4 Subaru dealers closer or me, but driving to Baierl was totally worth it! I have no time to spare with a job and kids - I was really impressed with how well everyone responded to me so quickly. They were able to accommodate my schedule - even though that meant more than one person had to help me out. Lauren, Bob and John really made this a great car buying experience - quick and easy, everyone I met was extremely friendly. I'm really impressed with their customer service. I felt like maybe I walked in after a meeting for "put the customer first" - but that's how it is all the time there! More
Great first experience buying a Subaru Started my search roughly 2 weeks ago. Worked initially with Allyse over the internet to get some time scheduled. Came in for my first appointment l Started my search roughly 2 weeks ago. Worked initially with Allyse over the internet to get some time scheduled. Came in for my first appointment last week, test drove 3 different cars. My salesperson was Jay, and he was very knowledgeable about all 3 vehicles. I ended up choosing the Impreza hatchback limited, which just stood out from the rest for me. He worked to get me the best deal he could on my trade in, and we worked on several different pricing options in leasing vs buying. We completed the transaction yesterday and i couldn't be more pleased...everything went very smooth, and they made sure i was in and out during my lunch break. Highly recommend this dealership to anyone looking for a Subaru - great group of people! More
Very fast, very easy The purchase of my first Subaru was a wonderful experience. I was given a fair price at the onset, and the sales staff, specifically Amy Demor, was e The purchase of my first Subaru was a wonderful experience. I was given a fair price at the onset, and the sales staff, specifically Amy Demor, was extremely sensitive to my needs. Having completed the credit app online, the entire transaction took less than one hour and I was off in my brand new Outback. Thank you again to the entire Baierl Team. More
Awseome first time Subaru buying experience My experience with Bairel was exceptional. Lauren Groves was my first contact. She responded promptly and efficiently to my request. When we arrived J My experience with Bairel was exceptional. Lauren Groves was my first contact. She responded promptly and efficiently to my request. When we arrived Joe Vitali gave us the VIP no hassle treatment that was an awesome change to the high pressure salesmen that we have dealt with at other dealerships. I absolutely love my new Forester and would highly recommend the Bairel Subaru sales team to everyone. More
Great 1st car buying experience This was my first car purchase, and I had a great experience at Subaru. My salesman, Ron Pushak, was very informative, helpful, accomodating, and enth This was my first car purchase, and I had a great experience at Subaru. My salesman, Ron Pushak, was very informative, helpful, accomodating, and enthusiastic. I never felt pushed or pressured into buying anything I didn't want/need. He made my first car buying experience very enjoyable and easy. I would highly recommend this dealership. Thank you, Baierl Subaru! More
Car buying made easy I had an excellent experience at Baierl Subara. My salesman, Ron, was polite, informative, genuine, and never once did I feel pressured or uncomfortab I had an excellent experience at Baierl Subara. My salesman, Ron, was polite, informative, genuine, and never once did I feel pressured or uncomfortable. Ron worked hard to get me exactly what I wanted at a great price, and we achieved exactly that! I will be a lifetime costumer of Ron's and Baierl and would recommend them to anyone. More
Outstanding customer service!!! Thank you so much to Ron Pushak! Every bit of my experience at Baierl Subaru was enjoyable. He was extremely helpful and so energetic about helping me Thank you so much to Ron Pushak! Every bit of my experience at Baierl Subaru was enjoyable. He was extremely helpful and so energetic about helping me and making sure I got everything I was looking for. At no point did I feel pressured in to anything and I left feeling so informed about everything Subaru's have to offer. 1 month later and I am still overjoyed with my new Subaru and especially the fun I had in picking it out. Its people like Ron Pushak that make this world a better place. More
Repeat Business I've bought multiple cars from Baierl and always found the overall experience positive. They make sure things are done right and this earns my repe I've bought multiple cars from Baierl and always found the overall experience positive. They make sure things are done right and this earns my repeat business. I've purchased 2 Subaru's with Mike and both times found him very open about his pricing. Mike will never never press & or pressure you about any decisions. I always feel like I could have gotten a better deal but I walked away pleased with my trade and purchase price. As a general rule , I never give 5 stars cause I always believe service or quality can always improve but Baierl is the exception. More
Great Buying Experience! Patrick was a wonderful salesman to work with. He made our first "New" car buying experience very easy and painless! We would definetly recommend Patr Patrick was a wonderful salesman to work with. He made our first "New" car buying experience very easy and painless! We would definetly recommend Patrick as well as Baierl Subaru to friends and family. Thank you for making it so great! More