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Baierl Subaru

Pittsburgh, PA

4.5
968 Reviews

9545 Perry Highway

Pittsburgh, PA

15237

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Showing 968 reviews

March 05, 2015

Would never buy a car from them again! Purchased used 2009 Subaru Forester in 2011. Years later found out that the extended warranty that we purchased at the time was not actually on file w More

by briansae
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Garrett Goss, John Snyder
Mar 25, 2015 -

Baierl Subaru responded

Brian, Thanks again for taking the time to talk to me regarding your service issues and concern with the extended warranty. I want to apologize for the concerns you had with your past service visits and we do appreciate all of your business in the past years. Hopefully will see you or Maria in for service in the future. I know you had the expectation of your used Subaru warranty being good for 6 six years from the date you purchased it however, the certified used warranty can only be added for a specific length of time. During our conversation, you expressed the desire to have an extended warranty on your vehicle to protect you from any major expenses. As I stated, if you like we can offer you an extended warranty from a reputable third party to give you that coverage. I know you would prefer a Subaru warranty unfortunately, they are not available at your current mileage. As you requested, we will be sending you a check to reimburse you for the $500 warranty that was on your vehicle that expired in January. Again, please accept our sincere apology for this misunderstanding and your past service experience. Jay Gagne Service Manager Baierl Subaru 724-940-2031

March 04, 2015

Worth the drive There are at least 4 Subaru dealers closer or me, but driving to Baierl was totally worth it! I have no time to spare with a job and kids - I was rea More

by Tierneykel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Gavita, John Snyder
March 04, 2015

Great first experience buying a Subaru Started my search roughly 2 weeks ago. Worked initially with Allyse over the internet to get some time scheduled. Came in for my first appointment l More

by haddox81
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allyse Hauser, Jay Cotts
March 01, 2015

Very fast, very easy The purchase of my first Subaru was a wonderful experience. I was given a fair price at the onset, and the sales staff, specifically Amy Demor, was e More

by Merrick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Demor, Ethen Omer
February 28, 2015

Awseome first time Subaru buying experience My experience with Bairel was exceptional. Lauren Groves was my first contact. She responded promptly and efficiently to my request. When we arrived J More

by Diane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Vitali
February 26, 2015

Great 1st car buying experience This was my first car purchase, and I had a great experience at Subaru. My salesman, Ron Pushak, was very informative, helpful, accomodating, and enth More

by rmbellan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Pushak
February 26, 2015

Car buying made easy I had an excellent experience at Baierl Subara. My salesman, Ron, was polite, informative, genuine, and never once did I feel pressured or uncomfortab More

by vbuffalini
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Garrett Goss, Ron Pushak
February 26, 2015

Outstanding customer service!!! Thank you so much to Ron Pushak! Every bit of my experience at Baierl Subaru was enjoyable. He was extremely helpful and so energetic about helping me More

by alys_g
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Pushak
February 24, 2015

Repeat Business I've bought multiple cars from Baierl and always found the overall experience positive. They make sure things are done right and this earns my repe More

by BB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Goessler
February 20, 2015

Great Buying Experience! Patrick was a wonderful salesman to work with. He made our first "New" car buying experience very easy and painless! We would definetly recommend Patr More

by Bethany Kelly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Shutrump
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