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Baierl Subaru

Pittsburgh, PA

4.6
971 Reviews

9545 Perry Highway

Pittsburgh, PA

15237

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Showing 971 reviews

November 05, 2021

The website falsely claims they will give a $1000 bonus on trade-in's above Kelly Blue Book Fair value of your vehicle -- which is blatantly false. I called, gave my VIN number -- was quoted 19,000 as the More

by walley3
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sales Manager, Jim Sundy
October 08, 2021

Amazing! John was extremely helpful throughout all parts of the purchase process and made the entire experience seamless and quick. Big thank you to John-- couldn't be happier! More

by cmoore1711
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Snyder
Oct 10, 2021 -

Baierl Subaru responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 21, 2021

My bf needed a new used car. The prices were reasonable and the dealer who helped us, Phil, was very straightforward about any questions or concerns we had. We had just moved to PA from Indiana state, so w More

by CalmingSnakes404
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Montesano
Sep 23, 2021 -

Baierl Subaru responded

Hi, we're happy you found our staff to be so supportive during your experience here at Baierl Subaru. We hope you continue to choose us for all your automotive needs! Take care!

September 16, 2021

Honest, Clean, Professional and Transparent. I have not met any person, no matter what department, in any negative way. I'm so HAPPY I made my purchase at Baierl. More

by Nedra D
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dom, John Erdely, Kari King, Neil Schuetz, Brandon Huber, Gary Zonghetti
Sep 23, 2021 -

Baierl Subaru responded

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope to be of service to you again! Take care!

Oct 11, 2021 -

Nedra D responded

Awesome!!! Today, Monday, October 11, 2021, I contacted the Parts Department and spoke with Brian. Though I know he has a busy day Brian made me feel as though he had all the time in the world to answer my questions. To me, that appears to be the Company signature at Baierl. No matter who you contact, you receive that one on one personal service.

August 13, 2021

Jim was very professional and personable. He was able to answer our questions and in some cases answered questions we didn't know we had! He went so far as to contact our insurance company for us. We have n More

by sjusme
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Sundy
Aug 17, 2021 -

Baierl Subaru responded

Hi, we're happy you found our staff to be so supportive during your experience here at Baierl Subaru. We hope you continue to choose us for all your automotive needs! Take care!

July 31, 2021

Nick Pappas made our car buying experience quick and painless. We did our research online beforehand, and I think we finished the whole process in his office in about an hour. More

by fgc837
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Pappas
Aug 17, 2021 -

Baierl Subaru responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 31, 2021

We've purchased three Outbacks through Philip Montesano and four Subarus total from Baierl. Buying a car used to be a dreaded event, but Philip makes it easy. He's always available to answer questions, k More

by hashtag
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Philip Montesano
Aug 17, 2021 -

Baierl Subaru responded

Hi, thank you for your kind review; we are happy to pass along your comments to Philip here at Baierl Subaru! We are always more than happy to assist you if anything else comes up. Take care!

July 07, 2021

Kari King Has provided exceptional customer service the high level of professionalism and courtesy and friendliness she has been extremely responsive even after work hours to email request which have been More

by PlumBob
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kari King
Jul 12, 2021 -

Baierl Subaru responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 01, 2021

It was very good. I was with Ford for many years and I researched many cars before making my decision. John made the process easy. He explained all the features in the car, answered all my questions and More

by oldies57
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Bokin
Jun 03, 2021 -

Baierl Subaru responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

April 22, 2021

This is the second Outback we purchased from John Snyder at Baierl...Very "comfortable" to work with, Price of new vehicle was more or less complete before we even got there....INCLUDING trade-in value of o More

by edkeeney1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Snyder
Apr 24, 2021 -

Baierl Subaru responded

Hi, thank you for your kind words! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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