
Baierl Subaru
Pittsburgh, PA
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HAPPY TO BE A CUSTOMER OF BAIERL SUBARU OUR SALESPERSON, AMY DEMOR WAS VERY WARM, KNOWLEDGEABLE, AND GREAT TO DEAL WITH IN PURCHASING OUR FIRST SUBARU. I WOULD RATE HER 10 OUT OF 10. CAN'T OUR SALESPERSON, AMY DEMOR WAS VERY WARM, KNOWLEDGEABLE, AND GREAT TO DEAL WITH IN PURCHASING OUR FIRST SUBARU. I WOULD RATE HER 10 OUT OF 10. CAN'T GET ANY BETTER THAN THAT, WHICH SHE VERY WELL DESERVES. THANKS AGAIN AMY. More
Easy to deal with start to finish. I bought a new Forester Limited on 08/15/2014. Made the deal online; Allyse Hauser is excellent. Sale finalized/vehicle picked up; Patrick was very k I bought a new Forester Limited on 08/15/2014. Made the deal online; Allyse Hauser is excellent. Sale finalized/vehicle picked up; Patrick was very knowledgeable about the vehicle and he was patient and effective in the presentation of the features. I met Bob a few nights before when I dropped off a down payment. All three of these folks made me feel welcome and comfortable with this purchase. I've had strange and unnecessary dealings with other new car dealers over the past 10 years or so. Nothing like this at Baierl Suburu, honest, straightforward and easy to buy a car from. More
Positive Experience in All Respects From the initial online/email contacts through the day that my vehicle was delivered, my experience with Baierl was unusual. I encountered no hard s From the initial online/email contacts through the day that my vehicle was delivered, my experience with Baierl was unusual. I encountered no hard sell or high pressure tactics; rather, David Urquhart acted as a guide through the process and made sure first that he understood what I needed and then worked to ensure that I understood specifications, options, costs, etc. He would not accept a deposit until he was sure that my requirements were being met. On the day that the vehicle was ready for delivery, David picked me up at my home, expedited all of the paperwork, and thoroughly reviewed vehicle operation and safety. He was intelligent and practical. He was pleasant without being effusive and readily earned my trust and confidence. In addition, the price I was offered through Baierl for my car was the best (lowest) of all of the area dealerships which I contacted during my search. David reviewed all options with me, but did not try to pressure me into overextending myself. I already have recommended Baierl Subaru to my neighbors and colleagues, who were astounded that I finally bought a new car after 18 years of tooling around in the same aging Jeep. More
Honest,Straight forward and Knowledgeable I had my wife's 2010 Forester in for service not intending to purchasing a new vehicle. While at the dealership, I had the opportunity to speak to I had my wife's 2010 Forester in for service not intending to purchasing a new vehicle. While at the dealership, I had the opportunity to speak to Beverly Nowakowski just inquiring on the value of the Forester and a possible upgrade to an Outback for the additional room to aid in transporting our grandchildren. With no sales pressure in a straight forward professional manner, Beverly got us into a 2015 Outback which we both are very pleased with having every option we wanted at a price which was exceptional More
Buying a car Our overall experience was extremely good. This included our salesperson, Frank Fortunato who showed us various cars and demonstrated all the benefit Our overall experience was extremely good. This included our salesperson, Frank Fortunato who showed us various cars and demonstrated all the benefits of the Subaru and your business manager, Allyson BAIERL, who did a super job of managing the financial details. Frank is very personable and professional and timely in following up. Sincerely, Lydia and Dick Schaefer More
Friendly Jay was very friendly and very helpful! He never gave up on the car I wanted. There were some bumps in the way but he helped every way possible. Jay was very friendly and very helpful! He never gave up on the car I wanted. There were some bumps in the way but he helped every way possible. More
Wonderful Experience. I made my very first New Car purchase With Baierl Subaru this past weekend. Being my first time making such a purchase, I was fairly clueless in what I made my very first New Car purchase With Baierl Subaru this past weekend. Being my first time making such a purchase, I was fairly clueless in what to expect. David and Andres made it very simple and explained each step of the process so I could understand exactly what was what. They helped get the car that was best for me, while staying within my budget. David and Andres were very nice and were never pushy. The process was straight forward, with no hidden fees/contracts... It was truly a delight working with Baierl Subaru. I highly recommend them. More
New car purchase Bev was fantastic, the sales experience was great. I have already told several potential buyers to go to your dealership. I enjoyed how well we were Bev was fantastic, the sales experience was great. I have already told several potential buyers to go to your dealership. I enjoyed how well we were treated . More
2015 Subaru Forester; Great Internet Service; Minimum Effort I just purchased a 2015 Subaru Forester from Baierl - my first ever Subaru. I had visited several dealer websites and requested quotes on the specific I just purchased a 2015 Subaru Forester from Baierl - my first ever Subaru. I had visited several dealer websites and requested quotes on the specific Forester I wanted (2.5i with the Alloy Wheel Package). Amber responded almost immediately with a competitive quote for a vehicle that was due in at the end of the month. Her first offer was the best I received, although most of the dealers I contacted made offers for similar vehicles at roughly the same price. I had put time into studying the market to pick the vehicle/options I wanted, and with Amber's first offer I had a hassle free negotiation that none of the other dealers would beat. The Forester's are selling so fast that all of the dealers seemed to be making offers on cars that hadn't even been delivered to their lot yet - which was also true for Baierl. Since I liked the vehicle and the offer, Amber made an appointment for me with a salesman - John Snyder. In a visit lasting roughly 1-2 hours, John took me and my wife for a test drive in a 2014 Forester that was on the lot, and I ordered the Forester that was being delivered at the end of the month. John didn't even require me to make a down payment. Then the unexpected happen. On the day I came into pick up my new Forester, there was an accident moving it from the garage to the outside lot. John offered me several choices since my Forester was now unsellable. The option I picked was to get a similar Forester scheduled to arrive on the lot in the next month. John agreed to modify the second Forester so that it would have a matching set of options. So I came in a month later and picked up my new Forester. Other than the rare accident, the only other issue I had with the Baierl sales process is that I had to make an appointment to pick up my new vehicle - which I never had to do before (having priorly purchased three new GM cars). But given the high demand for Subaru Foresters, I understand why Baierl requires customers to reserve a pick-up slot - to avoid keeping customers from waiting for the final paperwork to be filled out if a group would happen to show up at the same time. All in all, I was very pleased with my purchasing experience at Baierl. More
Great Online & Dealer Experience My husband and I were looking for a vehicle to replace a Jeep Liberty and an aging Toyota Camry. After many weeks of research, we decided to purchase My husband and I were looking for a vehicle to replace a Jeep Liberty and an aging Toyota Camry. After many weeks of research, we decided to purchase the Subaru Forester in the Venetian Red. Finding one in red is not as easy as you would think. After weeks of contacting dealers and doing online searches, we came in contact with Baierl Subaru. The Forester we bought at Baierl was red and the same price as a lower model we found at another dealer. Our salesman, David Urquhart, was professional, friendly, had a good sense of humor, and pressure free. Andres Ruano made the financial part of the deal extremely easy and quick. Thank you, Baierl for a wonderful car buying experience. More