
Baierl Subaru
Pittsburgh, PA
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My wife and I had a very pleasant experience purchasing our pre-owned car from this dealership. The salesman was very helpful with our test driving and purchase of the car. our pre-owned car from this dealership. The salesman was very helpful with our test driving and purchase of the car. More
Dealership was very friendly and helpful. I was greeted immediately upon entering. John introduced himself and offered me coffee. He then introduced me to Patrick who would be the person that would work w immediately upon entering. John introduced himself and offered me coffee. He then introduced me to Patrick who would be the person that would work with me. Patrick was very knowledgeable about the cars. He asked me whether I was interested in a new or used car, and he explained leasing to me since I was unfamiliar with it. We test drove the car twice and he answered all of my questions to my satisfaction. He explained all of the different functions of the car both before I drove it and upon completion of the sale to be sure that I understood everything. I was provided with workups of what my monthly payments would be based on various down payments. Garrett went over all of the financing documents and answered all of my questions. I really appreciated that everyone who worked with me was low-keyed, informative, patient, and well-mannered. I never felt that I was being pushed into a decision. It was a very positive experience. More
The sales consultant I worked with was Michael Goessler. He made the car buying experience great. He knew everything about each car he showed me and he took the time to make sure I got the car I wanted. I He made the car buying experience great. He knew everything about each car he showed me and he took the time to make sure I got the car I wanted. I would recommend Michael to anybody who wants to have a good car buying experience. More
I was very nervous before I got there for the first time, because I had never owned a brand new car, and the whole idea was intimidating. But from the moment I stepped inside the showroom I felt very comfort because I had never owned a brand new car, and the whole idea was intimidating. But from the moment I stepped inside the showroom I felt very comfortable with the process. The whole experience was incredibly wonderful. I made an appointment online, and when I showed up I was given immediate attention. Michael went through all of the features on the car before the test drive. He showed me why the car I was interested in was the best option around, and I am certain he meant every word. He pointed out features while I was driving and explained why they were beneficial. When I came in to finalize my purchase, the entire process was very well timed and smooth. He also took me around and introduced me to every member of the team, from the manager to the service team. While they were processing the paperwork, Michael helped me set up my Bluetooth and the positioning of the mirrors, so everything would be perfect before I left. When I drove off the lot with my new car, I was already positive that I made a great choice and that I would be happy returning to a trusted team for all my routine maintenance. Three days after my purchase, Michael even called to check in and make sure I knew how everything worked. I am very impressed with everything - the Forester, the dealership, and the personnel. More
Our salesperson, John Modaffari, was fantastic! He was friendly, helpful and not aggressive about the sale. His demeanor made us return to the dealership a second time despite the aggressive nature of th friendly, helpful and not aggressive about the sale. His demeanor made us return to the dealership a second time despite the aggressive nature of the internet sales team. The internet sales team, I don't remember the person's name, contacted me several times all because I wanted to know the "e-pricing". I understand they have to follow up with people and they really want the sale, however, I do not like aggressive sales people and I almost went to another dealer. Luckily we looked past the internet sales team and remembered the help we had received from John Modaffari when we had gone into the dealership and we returned. He saved the sale for the dealership! We didn't end up with the vehicle we went to look at, our choice, we ended up with a great deal on a used 2013 outback and are ecstatic. John Modaffari made the process easy and smooth and we left a satisfied customer! More
Wow! Mr.Fritz is a wonderful salesman. He is very considerate, thoughtful and efficient. My experience at Subaru was a good thing! Mr.Fritz and Garrett made it possible for me to get a deal for m considerate, thoughtful and efficient. My experience at Subaru was a good thing! Mr.Fritz and Garrett made it possible for me to get a deal for my needs and for the car I wanted. I traded in my Imprenza Subaru for a new Forester! My Imprenza will be missed since I had it for so long, and yet it has many miles left to it. I know that Subaru is a steadfast, solid car and very safe. Mr. Fritz made the sales transactions hazzle free. He even was was so thoughtful of the things that must be done, that he called my auto insurance and transferred my new car over. I was covered as I drove out! Nice going, because I never even thought of it. I love my new Forester, and I feel so safe driving it! This has made a whole difference in my life. Life is good! Thank You guys! More
Allyse was a pleasure to work with. I went to Baierl to buy my first Subaru and Allyse made sure that the whole process was comfortable for me. I ended up leaving with exactly what I wanted--nothing more a buy my first Subaru and Allyse made sure that the whole process was comfortable for me. I ended up leaving with exactly what I wanted--nothing more and nothing less--for a great price. More
I came into the dealership on my lunch break looking to purchase a new car. I did not think an hour would be enough time to really get the ball rolling but before I left Mr. Omer was able to present me wi purchase a new car. I did not think an hour would be enough time to really get the ball rolling but before I left Mr. Omer was able to present me with several different options. I was able to pick the option that worked best for me and we scheduled a closing date that worked best for my schedule. It was that easy. More
I've purchased a lot of cars in my life and this was by far the best experience my wife and I have had. Amy is very professional in her approach to all aspects of the process. We had stopped at the de by far the best experience my wife and I have had. Amy is very professional in her approach to all aspects of the process. We had stopped at the dealership as part of our comparison shopping and ended up making a purchase. We had visited a Toyota dealership (not Baierl) earlier where the salesman didn't know much about the vehicles we looked at and basically dissed my wife several times during the visit. Amy knows the details about the cars she sells, works to find out your needs and puts it together quickly and efficiently. They made us an offer we couldn't turn down with the fairest offer to on my trade in that I've ever gotten. When I picked up the car, Amy provided a comprehensive review of the car and all of the assoicated programs we had purchased. Garrett breezed me through the paperwork before Amy went over all the controls and options in the car. I don't think you'll regret talking to Amy if you're looking for a Subaru! More
This is our second purchase from Beverly. She is very knowledgeable on all of the vehicles and we felt no pressure in making a purchasing. She was friendly and very customer service oriented and made ev knowledgeable on all of the vehicles and we felt no pressure in making a purchasing. She was friendly and very customer service oriented and made every effort to meet our budget needs. More