Baierl Subaru

I went to Baierl Subaru to investigate my options for a new car as the end of my lease on a 2010 Corolla was nearing. I didn't walk in expecting to purchase a car today, but Michael was so straightforward new car as the end of my lease on a 2010 Corolla was nearing. I didn't walk in expecting to purchase a car today, but Michael was so straightforward and made everything so simple for me that I was able to walk out the door with my new Impreza today. Knowing that my lease was about to end, I've been researching cars and dealerships for a while. The thing I like best about Baierl Subaru is that I never felt pressured to walk out the door with a car today -- even though I ended up doing so. Every time I asked a direct question about prices & options, I received a direct answer from Michael or Garrett, who handled the financing. I have visited other car dealers who have all but refused to tell me the interest rate that I can expect to pay on a car. It was a refreshing change to visit Baierl, where the sell was a little bit softer, and I felt much more comfortable. I came in having done my homework. I feel that the price I received was fair, and I was treated with respect. Everyone I dealt with was straightforward with me. I appreciate that aspect of the experience most of all. I don't expect to have to buy a new Subaru for many years now, but when I do, I will definitely return to Baierl. More

Non-pressured sales approach Respectful of my requests Non-pressured sales approach Respectful of my requests Received prompt follow-up phone calls Friendliness of all personnel evident on each visit P Non-pressured sales approach Respectful of my requests Received prompt follow-up phone calls Friendliness of all personnel evident on each visit Professional staff and efficiently run showroom More

I visited the dealership to but an Impreza sport hatchback, but while Amy was getting the keys to take one for a test drive I spotted an Outback with a manual transmission. After taking the Impreza hatchback, but while Amy was getting the keys to take one for a test drive I spotted an Outback with a manual transmission. After taking the Impreza for the drive I asked to take the Outback for a test drive also. She said 'of course' eve though she had to arrange to have 3 other cars moved to get it out. I took it for a longer than normal test drive. Then I was torn between the two cars. So I went back the next day and we took them both for long test drives. Then I went back the third day, took the Outback for a drive again and then bough it. Amy was very friendly and patient during all of the visits and never pressured me at all to buy a car. She let me take all the time I needed to drive the cars and look over the cars and features and options. I also wanted to say that dealing with Garrett for the paperwork and financing was also great. It was the easiest and fastest financing transaction I've ever been through. More

My experience with this dealership and John Fitzwater in particular was excellent. After submitting an inquiry on the Forester through the Baierl website, I was contacted by John within 15 minutes and withi particular was excellent. After submitting an inquiry on the Forester through the Baierl website, I was contacted by John within 15 minutes and within an hour he was able to get me prices on all the Foresters they had in inventory. By the time I physically went to the dealership, we only had to negotiate the price of my trade-in, which John made a very smooth and quick process. Furthermore, on the evening I picked up my Forester, Andres did an excellent job explaining all the paperwork and made the whole process stress-free. I would definitely recommend this dealership! More

Patrick Shutrump was tremendous. He demonstrated that he genuinely cared about us. Impeccable manners. very friendly. represented the dealership perfectlyl. Very knowledgeable as to the Outback's mechanical genuinely cared about us. Impeccable manners. very friendly. represented the dealership perfectlyl. Very knowledgeable as to the Outback's mechanical/electronic features. careful to answer our questions. took all the time that was required, never rushing us, even when the dealership was closing for the day. went beyond the call of duty in helping teach us the Outback's features, before and after the sale. Also, Christi Lebak represented the dealership beautifully, arranging adjustments to our appointment time to take delivery of the car. Best Car Purchasing Experience in 35+ years of buying cars in the U.S. and Canada. More

I was torn between another car and the Subaru. The prices was similar, but the employees were very helpful and made my decision to buy the Subaru. The employee was very helpful in pointing out the fea prices was similar, but the employees were very helpful and made my decision to buy the Subaru. The employee was very helpful in pointing out the features in the new car. When I made my decision to buy the car, the employee spent a lot of time with me going over all the features in the car. She even help me get my blue tooth working . That was impressive. I have told my friends about the friendliness I had received. I would recommend this dealership to my friends. MaryAnn Gilch More

Beverly was very assistive in helping me find the perfect car. She was very nice & personable. I would recommend anyone to go to her & Baierl if they're looking for a new car. car. She was very nice & personable. I would recommend anyone to go to her & Baierl if they're looking for a new car. More

Bev waited for me to arrive and was ready to discuss my options. She listened to me and addressed what I was looking for. Bev allowed me test the vehicles I was considering and gave me the knowledge I nee options. She listened to me and addressed what I was looking for. Bev allowed me test the vehicles I was considering and gave me the knowledge I needed to make an informed decision. When Bev did not know the answer, she told me she did not know and she worked to get a prompt answer for me. Many times, we communicated while she was out of the office via text, so that I could easily communicate with her while I was at the office. The entire process took a week, but that was because of me. I wanted to be sure I was making the correct rational decision and Bev helped me by giving me the time and resources I needed to make that decision. More

Patrick's honesty was the number 1 reason I was comfortable with my decision to purchase a new vehicle from baierl Subaru. He answer almost all of my question, and found out the answers to the one comfortable with my decision to purchase a new vehicle from baierl Subaru. He answer almost all of my question, and found out the answers to the one's he didn't know. I respect the fact that he didn't try to pull the wool over my eyes. He was also a facilitator; he made the process easy and comfortable, as appose to pushing me into buying. More

I found the Subaru I wanted on line. Joe Vitali looked the car over for me and gave me an honest assessment of the car. I felt like he had my best interests in mind. His enthusiasm and confidence in Suba the car over for me and gave me an honest assessment of the car. I felt like he had my best interests in mind. His enthusiasm and confidence in Subaru was definately a plus. Although I live out of state and 3 hours away..I was able to purchase the car. It gets a little complicated when you are out of state but everyone was willing to work with me and take care of things in a timely manner. The car was exactly as described and as was photographed. I have only had my car one day but i LOVE it and won't hesitate to get one from Baierl again. I felt no pressure, everything was explained well, and Bob Gavita went out of his way to accommodate my special needs. More