
Baierl Subaru
Pittsburgh, PA
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My sister and I visited Baierl to check out the Subaru Imprezza's. We were not pressured by anyone upon our arrival. Amy was our sales rep. and she was very knowledgeable and pleasant to deal with. She de Imprezza's. We were not pressured by anyone upon our arrival. Amy was our sales rep. and she was very knowledgeable and pleasant to deal with. She definitely knows her stuff. She left no stone unturned. I have purchased from Baierl in the past and that is why I returned there. My first experience (with a different sales rep) was just as pleasant and unpressured. I loved the car I got back then (Outback) and I love the car I got this time. More
These ratings are a true and honest reflection of my experience at this Baierl dealership. I was in a car accident in which a woman did not stop at a light and rear ended me in my 2001 Subaru Forester experience at this Baierl dealership. I was in a car accident in which a woman did not stop at a light and rear ended me in my 2001 Subaru Forester (which I had taken excellent care of for 13 years and planned to keep for many more years). My car was totaled. Purchasing a vehicle was not in my budget. I was in a fragile emotional state of mind. David Urquhart was understanding, patient and accommodating. He knew my financial limits reagarding monthly payments and guided me through the process of purchasing a certified, pre-owned Subaru. David never pressured me and explored every option for my financing. Garrett Goss handled the final "paperwork" and explained my payments. He was patient and efficient. When I picked up my "newer" Subaru Forester, David showed me all the features of the car and encouraged me to "try out" the lights, windshield wipers, seat adjustments, etc. He even drove with me to put some gas in the tank!! As I drove off the lot, I knew I had made the best choice in selecting Baierl Subaru. I also knew God had chosen David and Garrett to be my Baierl salesmen. While I am planning on driving this "newer" Subaru for a very long time, I would return to Baierl Subaru in an instant. I've shared my experience with any one who would listen and I'm recommending Baierl, David Urquhart and Garrett Goss to all my friends and family members!!! More
Very friendly and knowledgeabel sales person. Bev answered questions she knew and found out about those she didn't. Always promptly returned phone calls and even saved the change I left in the ashtr answered questions she knew and found out about those she didn't. Always promptly returned phone calls and even saved the change I left in the ashtray of my trade! She helped to expedite the transaction since we had traveled over an hour to come to her dealership and wanted to take delivery of the vehicle that day to avoid a second trip. There was one small mechanical issue that needed to be resolved and since it was a Saturday, there were limited staff available for this. She made it happen. Great job Beverly!! More
WOW!!! What a great car burying experience! We visited Baeirl Subaru in March to purchase a Legacy for our daughter. We had such a wonderful time with John Fitzwater that we decided to return in September Baeirl Subaru in March to purchase a Legacy for our daughter. We had such a wonderful time with John Fitzwater that we decided to return in September to purchase another for ourselves. That was until our youngest daughter suggested that we checkout the feel of an Outback on the showroom floor. Eventhough, we arrived that morning to purchase a Legacy, we presented John with our interest in test driving the Outback. He was more than helpful. We received a more than fair market trade-in credit from our old car and had the new Outback prepped for purchase within minutes of signing. Financing was a breeze with the expert service from Garrett Goss. Great job John and Garrett!! Baeirl Associates ROCK! More
Coming to the dealership, my father and I were optimistic, but cautious about purchasing a new vehicle. John was very approachable, yet at the same time, make us feel un-rushed. John would check u optimistic, but cautious about purchasing a new vehicle. John was very approachable, yet at the same time, make us feel un-rushed. John would check up on us as my father and I discussed options in the dealership lot, and then he would leave us alone until he was needed. He never pushed us, yet when we had questions his knowledge put use at ease and made the process of purchasing this car very practical. Everything went smooth as far as the paperwork details, and the cleaning of the car prior to picking it up. He has called to check up on me and the Subaru and has told me not to hesitate to call him or the dealership with any questions/concerns. I would recommend this dealership, and more importantly John for anyone interested in purchasing a Subaru. More
We had a really great experience at Baierl Subaru. Beverly Nowakowski is an outstanding professional. Knowledgeable, attentive, polite and helpful in all aspects of purchasing our new Subaru Outback. Beverly Nowakowski is an outstanding professional. Knowledgeable, attentive, polite and helpful in all aspects of purchasing our new Subaru Outback. More
My experience at this dealership and with John "Fitz"was great. I wasn't sure about exactly what model I wanted but I knew I did want a Subaru. John went thru the details on all of them and gave m "Fitz"was great. I wasn't sure about exactly what model I wanted but I knew I did want a Subaru. John went thru the details on all of them and gave me lots of info to think about. I returned in a few days and leased a Forrester basically because of his knowledgeable and professional demeanor. I was not rushed into anything and had all info I needed to make my decision. I also appreciated the time taken to explain the basic workings of the car before I left. Way to go John and Baierl!!! More
I am uncomfortable with car shopping, but Amy and Garrett worked with me to make sure I was happy and comfortable with my purchase. They both deserve a medal for dealing with my indecisiveness. Amy was very worked with me to make sure I was happy and comfortable with my purchase. They both deserve a medal for dealing with my indecisiveness. Amy was very knowledgeable and patient, she found me the car I wanted and made sure I understood all of its features. I can't thank them enough and would recommend them and Baierl to anyone. More
We were in the market for a new car to replace one lost in an accident. Frank showed us a number of different used options within our, admittedly low, price range. Unlike other salespersons who might lose in an accident. Frank showed us a number of different used options within our, admittedly low, price range. Unlike other salespersons who might lose interest in you if you don't want to go for the latest model, Frank was friendly and attentive throughout the whole process. He even scoured the whole lot (on foot!) to find the exact rare color we wanted. When it came to negotiating the price, I really appreciated his no-nonsense, honest approach. I never felt like I was being "sold." It felt like he was an advisor helping me make the right purchasing decisions to fit within my budget. I highly recommend Frank and Baierl Subaru. We love our new car! More