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Baierl Subaru

Pittsburgh, PA

4.6
971 Reviews

9545 Perry Highway

Pittsburgh, PA

15237

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Showing 971 reviews

January 05, 2020

Kari was very accommodating to test drive few different models and very knowledgeable about each model's features. She was very easy-going and a pleasure to work with. Highly recommend. More

by vefa
Recommend Dealer
Yes
Employees Worked With
Kari King
December 06, 2019

Terrible workers to deal with. Will never go back. Messed up our scheduled appointment and then didn’t schedule some of the requested work to be performed. Also failed to call with an update when re More

by SubaruOwnerPghPa
Recommend Dealer
No
Employees Worked With
Kayla Mitchell
Dec 11, 2019 -

Baierl Subaru responded

Hello, we appreciate you taking the time to leave this review. We regret to learn that you did not have a more positive experience with us. We take our clients' comments seriously and would appreciate the chance to discuss your experience in more detail. If you would be willing, we would like to try and turn your experience around. When you have a chance, please reach out to our Service Manager, Joshua Gagne at (724) 940-2031 or Joshgagne@baierl.com and we will do our best to make this better.

December 04, 2019

I found my Subaru quickly and with no hassles This is our third experience with Baierl Subaru and it was the third good experience. We have never had high pressure sales people and always treated More

by vlf2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Czado
Dec 05, 2019 -

Baierl Subaru responded

Thank you! We take our reviews seriously and are delighted to hear about your visit. We appreciate your feedback! Our team is available should you require any extra help.

November 07, 2019

Went recently to look at a used Toyota. Took over five Went recently to look at a used Toyota. Took over five minutes in the show room to be acknowledged by somebody and another five minutes for Jim to sh More

by Longshanks83
Recommend Dealer
No
Employees Worked With
Jim Sundy
October 23, 2019

Our review of Baierl WE really enjoyed working with him. We just wish that he would have made us more aware of what we were not getting by asking for a basic Subaru Imprez More

by The Watcher
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hasston Lowman
Oct 24, 2019 -

Baierl Subaru responded

The Watcher, thank you for your kind words! We're happy we could help. If you have any further questions, please give us a call. We're always happy to help!

October 10, 2019

Smooth experience for first-time car buying Dan Robison was a great sales consultant! Very knowledgeable, friendly, understanding, and accommodating to my inquiries and requests. He was flexible More

by catinon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Robison
Oct 11, 2019 -

Baierl Subaru responded

Hello, thanks for your praise and kind comments about Dan! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

October 10, 2019

John is a real pro. He was very honest with all his info. The dealership is first class. I also talked/worked with Lee and Josh. However, I have no association with the dealership More

by Nick
Recommend Dealer
Yes
Employees Worked With
John Snyder, Jay Gagne
Oct 11, 2019 -

Baierl Subaru responded

Hi Nick, thank you for taking the time to highlight some of our staff for their excellent work! We're happy to hear you had a great experience with us. If there is anything else we can do to assist you, please let us know!

October 09, 2019

THE BEST, NEVER ANY HASSELS OR GIMMICKS, straight forward . not associated with any employees, Baierl Subaru has always treated us fairly, weather in the sales process or service issues, have always left the de More

by Ken B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Snyder, Darren Dittmar, Gary Zonghetti, John Robinson, Renata Santucci
Oct 11, 2019 -

Baierl Subaru responded

Hi Ken, thank you so much for your positive comments about Baierl Subaru! If you have any further questions, please give us a call. We're always happy to help!

October 09, 2019

Kari was awesome, she really knows her stuff and was able to get me exactly what I wanted super fast. I'm loving my new Forester! More

by EESmith10
Recommend Dealer
Yes
Employees Worked With
Kari King
Oct 11, 2019 -

Baierl Subaru responded

Thanks for the great review! We're so glad Kari was able to help you! If you have any further questions, please don't hesitate to reach out!

October 09, 2019

My experience with Dan was excellent. His primary goal was making sure I got the exact car that I wanted and he made the purchase experience hassle-free. He was courteous and professional throughout the More

by GregoryS
Recommend Dealer
Yes
Employees Worked With
Darren Dittmar
Oct 11, 2019 -

Baierl Subaru responded

In order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Please don't hesitate to reach out if there's anything additional we can do for you.

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