
Baierl Subaru
Pittsburgh, PA
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I haven't purchased a new car in 15 year so I had some doubts about how this process would go. Frank Fortunto was my sales person and he made the process very smooth. I never felt pressured by Fran some doubts about how this process would go. Frank Fortunto was my sales person and he made the process very smooth. I never felt pressured by Frank, I asked for his best up front (I was still considering a Honda at that time) because I didn't want to play the back in forth game. He gave me a great price and I never did take the Honda for a test drive. Frank told me when I took the Outback out for a test drive that it was going to be my car, and he was right it was. I believe that comes from the confidence Frank has in the Subaru brand. I appreciated that Frank took the time to go over all the vehicle features especially synching up my cell phone to the Bluetooth hands free feature. I will recommend Baierl Subaru to anyone who asks and I will recommend that they ask for Frank Fortunato. More
Our experience was excellent. Mike is a great guy and very informative. He knows so much about each car and really took the steps to explain everything. You can tell that he believes in Subaru and the p very informative. He knows so much about each car and really took the steps to explain everything. You can tell that he believes in Subaru and the products he sells. We will totally recommend Baierl Subaru. More
David greeted us with a smile and was upfront and honest throughout the whole process. He set reasonable expectations and surpassed all of them. He truly is a friendly and kind person to purchase car from! throughout the whole process. He set reasonable expectations and surpassed all of them. He truly is a friendly and kind person to purchase car from! Andres was informative and patient with us. He also is a very pleasant and friendly person to do such an important purchase from. More
I had contacted the dealership through the Subaru website, and I was set up to meet with Ethan. The email contact was very informative - from the quote I had requested online, the email listed severa website, and I was set up to meet with Ethan. The email contact was very informative - from the quote I had requested online, the email listed several cars they had in stock that matched what I was looking for as well as another recommendation on a used car that was similar to what I had requested a quote for but at a great price. Ethan was very helpful, answered all my questions, and allowed me to test drive all the cars I was interested in. He also helped me understand additional options they offered when buying, and Garrett outlined the Subaru certified warranty and walked me through the financing without error. More
Amy Demor & Andres Ruano were SUPER helpful & did everything they could to ensure we left with our new car that day... and, we did! Will definitely go back in the future. everything they could to ensure we left with our new car that day... and, we did! Will definitely go back in the future. More
I have purchased my fifth Subaru from Baierl Subaru (formerly Suburban) and have worked with John Snyder for a number of years. John is very attentive to his customer's needs and ensures that his cust (formerly Suburban) and have worked with John Snyder for a number of years. John is very attentive to his customer's needs and ensures that his customers are happy and satisfied. Also, I have been very satisfied the service department and the support I have received from the staff. More
Beverly was the best sales person I have ever delt with. I have owned six cars, the Subaru TriBeCa I just bought from Beverly is my seventh car. She took her time with me and explained every detail of th I have owned six cars, the Subaru TriBeCa I just bought from Beverly is my seventh car. She took her time with me and explained every detail of the car, inside and Out. She was very informed, and was extremely patient, and very knowledgeable. I would defanitly by another car from her. It is much nicer buying a car from a woman, then a man. I never felt preserved dealing with Bererly. Keep up the good work Beverly. More
My husband and I went to Baierl Subaru to test drive a new 2013 Legacy. We had a 2009 Legacy that we purchased here in 2010. We previously worked with Joe Vitali and we were lucky enough to find him the m new 2013 Legacy. We had a 2009 Legacy that we purchased here in 2010. We previously worked with Joe Vitali and we were lucky enough to find him the moment we walked in the door! We test drove the car and loved it. I have now owned three subaru legacies and i love them. I feel very safe and comfortable driving it, especially with my family. This was the second time that Joe Vitali has sold us a car and we will continue to give him our business and recommend him to friends and family! More
My wife and I went there to check out a new Subaru Tribeca. Beverly got us tested driving the Tribeca right away and was very helpful and friendly. She made it really easy to want to buy a car. I'll b Tribeca. Beverly got us tested driving the Tribeca right away and was very helpful and friendly. She made it really easy to want to buy a car. I'll be perfectly honest, I don't typically like going into dealerships, but I really didn't feel any pressure with Beverly. She did everything so fast because she knew we were crunched for time. She gave us a great price. I didn't even feel the need to have to negotiate. I felt I was getting a great deal immediately. I also didn't feel like I was being judged or rushed because I wanted to try out my car seats in the new car just to be sure it was going to fit my family (3 kids). She was awesome with my kids. I will definitely be going there for my future purchases. I really hope she'll be there for when I do. I also can't leave our Garrett, who was also great. He also understood that we didn't have a ton of time, and was patient with us throughout the whole process. He got the papers ready quickly, and was super friendly. Thanks so much guys for making the whole experience wonderful for us! More
Mike Goessler met us with a very friendly approach. He engaged us with information and answers about the Subaru 2013 XV Crosstrex I planned to buy. During a test drive I learned Mike was versed about the engaged us with information and answers about the Subaru 2013 XV Crosstrex I planned to buy. During a test drive I learned Mike was versed about the product he was selling. Mike returned several phone called I made promptly. I was extremely pleased that Mike Goessler handled my 2013 XV Crosstrex purchase. Jan Ridenour More