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Baierl Toyota

Mars, PA

4.2
940 Reviews
Call Dealership (724) 655-4309
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19045 Perry Highway

Mars, PA

16046

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940 Reviews of Baierl Toyota

May 10, 2026

Service Advisor, Ansley Shaffer, was the best person I’ve encountered in 16 years of service there. She did not hesitate to walk to my car with me to show me how to navigate the menu/functions on the dashboa More

by Ldhoffman1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ansley Shaffer
Report | Print
May 11, 2026 -

Baierl Toyota responded

We're beyond delighted to hear this feedback about Ansley! We are so grateful for your continued support and for sharing your experience at Baierl Toyota. See you next time!

May 09, 2026

Our salesman, Mason Cooper, took care of us well and helped us with some technical questions later in the week. More

by gkenderes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh in service
Report | Print
May 11, 2026 -

Baierl Toyota responded

We are happy to hear Mason took such good care of you! Thank you for choosing Baierl Toyota and for sharing your experience. We hope to welcome you back down the road!

May 08, 2026

This was my 1st visit to the service department for my 2026 Grand Highlander and I am impressed with the service department. They are organized, quick and keep you posted with texts so you know the what i More

by Miss Mary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sales kyle
Report | Print
May 11, 2026 -

Baierl Toyota responded

Miss Mary, it's fantastic to hear that you felt so well taken care of during your visit! Thanks for choosing Baierl Toyota and for sharing your positive feedback. Safe travels! We will see you again next time!

April 27, 2026

Good people and good service. Glad they are there to meet my service needs. Good job. More

by fermion1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Ferguson, Sharon McRickard
Report | Print
Apr 28, 2026 -

Baierl Toyota responded

Thank you for the wonderful five-star review of Baierl Toyota. We are happy to hear you had a great experience with our service team and appreciate you trusting us with your vehicle needs. Your support means a lot, and we look forward to seeing you again down the road. Take care!

April 26, 2026

They prioritized my problem and were able to get it fixed earlier than anticipated. Everyone was efficient and friendly. I only gave 4 stars as they do not wash your car as other 5 star dealerships do. More

by Deb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Ferguson, Sharon McRickard
Report | Print
Apr 27, 2026 -

Baierl Toyota responded

Deb, we’re pleased our team was able to prioritize your service needs and deliver the results ahead of schedule! Thank you for choosing Baierl Toyota Service Department and for sharing your feedback. We’ll make sure to consider your input for the future. Have a great day!

April 24, 2026

Not happy with service calls & was told that it will be on Monday & here it is Friday & no call yet More

by Fvaras
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amnesty
Report | Print
Apr 24, 2026 -

Baierl Toyota responded

Thank you for your feedback. We’re sorry to hear you haven’t received the service call you were expecting. That’s not the experience we want for our customers. Please reach out to us directly so we can look into this and get you the information you need. Courtney Gardina - Service Manager - courtneygardina@baierl.com

April 23, 2026

Excellent service! Took care of my car quickly and sent me a video of what they did. More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None of the above.
Report | Print
Apr 24, 2026 -

Baierl Toyota responded

It was our pleasure, Mark! We're here if you need anything else from Baierl Toyota. Until next time, safe travels!

April 23, 2026

Lonnie is at what he does the service sells you on the dealer. Keep up the great work More

by robertsteinmetz26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lonnie
Report | Print
Apr 23, 2026 -

Baierl Toyota responded

We are so happy to hear that you had a fantastic experience at our dealership! Your satisfaction is our top priority and it's great to hear that we were able to meet your needs.

April 22, 2026

Baierl Toyota has always given me excellent service. I purchased my car in 2023 and I have been happy with the service. I recommend Baierl when you are purchasing a new car and for the service after!! More

by conisam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lonnie
Report | Print
Apr 27, 2026 -

Baierl Toyota responded

We're grateful for your feedback. Thank you for your recommendation of our sales and service teams at Baierl Toyota! We look forward to seeing you next time. Take care!

April 17, 2026

Great experience, fast easy transaction. I was in an out as promised. Definitely will return More

by JoeC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Celentano, Bryan Ferguson, Sharon McRickard, Douglas Barnes, Darshele Johnson, Albert Kallon, Lee Welch
Report | Print
Apr 20, 2026 -

Baierl Toyota responded

We know your time is valuable, Joe, and the team works hard to get you back on the road quickly. Let us know if you need anything else from Baierl Toyota!

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