Baierl Toyota

Absolutely Terrible Experience. If I could give zero stars, I would. Dealing with Olaniyan was one of the worst experiences I’ve ever had with a supposed “professional.” From the mo If I could give zero stars, I would. Dealing with Olaniyan was one of the worst experiences I’ve ever had with a supposed “professional.” From the moment I arrived, it felt like I was being disrespected just for showing up. He didn’t greet me properly, barely made eye contact, and acted like I was bothering him just by asking basic questions. Tried calling a few times beforehand - no response. No follow-up, no courtesy, nothing. When I finally met him in person, instead of trying to help or even pretend to be polite, he seemed more interested in making sarcastic comments and insulting me than doing his actual job. It's clear this guy isn’t here to help customers - he’s here to belittle them. I left feeling disrespected, frustrated, and completely baffled that someone with such an attitude is allowed to represent a business. Avoid Olaniyan at all costs if you value your time, money, or basic human decency. More

Baierl dealership engaged in unethical and potentially illegal practices, including misrepresenting a car’s accident history, altering financing terms after signing, and adding unauthorized charges. These illegal practices, including misrepresenting a car’s accident history, altering financing terms after signing, and adding unauthorized charges. These actions suggest fraud and deceptive business tactics. Complaints have been filed with regulatory authorities, and potential buyers are strongly warned to avoid this dealer. More

Fast talking high pressure dealership. If you’re just starting to look don’t give them your drivers license. Walk out. They dont answer your questions fully and bounce you from one pe If you’re just starting to look don’t give them your drivers license. Walk out. They dont answer your questions fully and bounce you from one person to the next. My advice run. Ended up with a car the didn’t disclose was one they had leases and didn’t tell us upfront that the fuel tank had been replaced. All the greater kept saying that this vehicle was good for our health. Had lumbar support. Should have ran. Live and learn but I guess we didn’t learn enough. Never told us the car had been leased from them. Just kept saying only one owner low milage. They also couldn’t produce a second key fob for car. Also failed to disclose fuel and had been replaced with only a little over 12,000 miles Kept asking them about all the electronics and how things worked and we were given a fast crash course leaving us in the dark. Have to go back out today because we couldn’t get the GPS and other things to work even with the book instructions. So sorry I purchased this car. If VW would have a hybrid, but not a plug in, I would have gone back to them. Had a VW for 13 years best car ever. Beware of these kind of dealerships. Polite and friendly staff but that’s all a front for a sale. It’s their job. More

Truck has 2 unsafe tires and they passed it for inspection regardless. Have to guess they did this under the advisement of their parent company Lithia motors to try and save themselves money. Peopl inspection regardless. Have to guess they did this under the advisement of their parent company Lithia motors to try and save themselves money. People are friendly but they prioritize profit over customer safety. I would NOT take my business to any Lithia owned dealership More

This Toyota locations is running a scamming operation not a business, Toyota parts there are extremely overpriced compared to nearby dealers! I had no idea until I bought new brake pads, and when I went to t a business, Toyota parts there are extremely overpriced compared to nearby dealers! I had no idea until I bought new brake pads, and when I went to the next Toyota dealership for the remaining parts, and they told me about their bad reputation, then I realized I had been completely scammed. More

I will never return to this dealership. The service advisor was extremely rude—he essentially told me to leave and find another place if I didn’t like their service, just because I asked ab The service advisor was extremely rude—he essentially told me to leave and find another place if I didn’t like their service, just because I asked about the services they offer. He behaved as though he owned the dealership and seemed confident no one could hold him accountable, even if I complained. I walked out, and I want to warn others to be caution when considering this nightmare place. More

The service department at this dealership is an absolute disaster. As a 65-year-old woman unfamiliar with mechanical terms, I asked for a clarification on a repair issue. Instead of helping me, the service disaster. As a 65-year-old woman unfamiliar with mechanical terms, I asked for a clarification on a repair issue. Instead of helping me, the service representative raised their voice and displayed anger. It’s not my fault I don’t understand technical jargon, and I found their behavior rude and unacceptable. I regret not reading the negative reviews before visiting, and I would never recommend this dealership to anyone. More

Outstanding! Lonnie is friendly, professional and kept me informed. When he saw me walk into the Service Dept he immediately said hello and told me he would be r Lonnie is friendly, professional and kept me informed. When he saw me walk into the Service Dept he immediately said hello and told me he would be right with me. An excellent associate for your dealerships. More

This dealership is completely unreliable—terrible customer service and endless delays with no updates. They clearly have no respect for their customers' time or money, and I’ll never return. Avoid customer service and endless delays with no updates. They clearly have no respect for their customers' time or money, and I’ll never return. Avoid working with them! More