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Baierl Toyota

Mars, PA

3.3
860 Reviews

19045 Perry Highway

Mars, PA

16046

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860 Reviews of Baierl Toyota

September 20, 2021

Please do not go there for your car repair they like to tack your money only More

by Ashokbhaisharma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bryan Ferguson
Sep 21, 2021 -

Baierl Toyota responded

I would like to speak with you directly in order to better understand the circumstances you’ve described and reach a satisfactory resolution together. Please contact me directly at your earliest convenience. Thank you, I look forward to speaking with you. Sincerely, Shawn Crow, Service Manager

September 19, 2021

We are always in good hands with your service. The quality of service and the service technician were outstanding. More

by Tiida
Recommend Dealer
Yes
Employees Worked With
Don't know the name
Sep 21, 2021 -

Baierl Toyota responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Shawn Crow, Service Manager

September 07, 2021

The service department is very efficient. Scheduling was quick & easy. The service on my car was completed sooner than expected. I wish a complimentary car was ( like Bairel Ford) offered with service. W More

by Karen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service advisor, Alan Ross & Technician, David Cipoletti
Sep 09, 2021 -

Baierl Toyota responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Daniel Nalley, General Manager

September 03, 2021

Two year multi point inspection and state emission/year inspection appointment - Outstanding team once again ... Eric Smith-my technician Paul Rudolf-parts dept Erin Pusateri-welcoming start to finish c More

by S Condit
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erin Pusateri Eric Smith
Sep 08, 2021 -

Baierl Toyota responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience here at Baierl Toyota! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Shawn Crow, Service Manager

August 30, 2021

Long wait in service dept. need more help in dept. More

by fgalovich
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Douglas Barnes
Sep 01, 2021 -

Baierl Toyota responded

Thanks for your review. We do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Daniel Nalley, General Manager

August 20, 2021

I have always received great service with Baierl Toyota, Gavin and everyone that helped were exemplary, I was not disappointed and would highly recommend you to anyone. Thank you! More

by mikal1149
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gavin Federico
Aug 24, 2021 -

Baierl Toyota responded

We are pleased to hear that you had an excellent experience with Gavin and the rest of our team. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Sincerely, Daniel Nalley, General Manager

August 18, 2021

Customer service is friendly and the service department gave multiple updates during my wait. More

by mthurner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Albert Kallon
Aug 20, 2021 -

Baierl Toyota responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, Daniel Nalley, General Manager

August 14, 2021

Service dept staff was helpful and efficient. My car is a 2 step process for repairs. The first step seems to have been correctly. I need to take it back for a recheck in several days. More

by fsylvester
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen
Aug 17, 2021 -

Baierl Toyota responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Shawn Crow, Service Manager

August 11, 2021

I worked with Bryce and he was efficient and informative about getting my vehicle. He kept me updated on my trucks arrival and called me the day it arrived. The process was smooth and easy which is somet More

by Tiger Paul
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryce ?, Eric Golembiesky
Aug 13, 2021 -

Baierl Toyota responded

Thank you for taking the time to write this review. We are pleased to hear that Bryce was able to provide an efficient and overall positive experience. Sincerely, Daniel Nalley, General Manager

August 10, 2021

I received professional service; they were good at reviewing the costs and the service being provided with me. I highly recommend this Baierl service department. More

by charlie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Douglas Barnes
Aug 12, 2021 -

Baierl Toyota responded

We cannot thank you enough for your wonderful review of Baierl Toyota and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Shawn Crow, Service Manager

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