Baierl Toyota

Lower Tire Warning Light I 1st took my car to NTB in Cranberry because of the low tire warning light being on and my husband said the front passenger tire seemed to be "leakin I 1st took my car to NTB in Cranberry because of the low tire warning light being on and my husband said the front passenger tire seemed to be "leaking". NTB said there was a crack in the bead and patched it. However, the warning light was still on, and they told my husband "oh that's a Toyota thing and it will eventually go out once you start driving it." When my husband brought my Highlander home and told me that, I called the Toyota Dealership in Cranberry Twp. explained all this to them. They told me to bring the car right in. So my husband took the car there, it was checked out immediately and the problem was the spare tire only had 8lbs of air in it. The technician also checked all tires and the one NTB had patched. Not only did we get immediate and superior service we are not charged a dime. I could kick myself for not thinking to take my car to Toyota in the first place (where I actually had purchased the car). But I figured, "oh it's just a tire", I take it to a "Tire Shop". Trust me I will not make that mistake again! Thank you Toyota and especially the Technician who worked on my Highlander! More

Summer tires are on! Had my summer tires put on my car and it was done within an hour. This included the multi list of looking at other things on my car. I really like t Had my summer tires put on my car and it was done within an hour. This included the multi list of looking at other things on my car. I really like this dealership! More

Lexus 330 PA state inspection. I was impressed with the cleanliness in the Customer Service Area. The counter and especially the payment card keypad were sprayed with cleaner befor I was impressed with the cleanliness in the Customer Service Area. The counter and especially the payment card keypad were sprayed with cleaner before and after my use. In this time of Covid-19 this is very important. More

Car Service GM was really friendly and supportive. answered all my questions for service and told me he would engage in future car purchase, which I felt really GM was really friendly and supportive. answered all my questions for service and told me he would engage in future car purchase, which I felt really taken care of! More

I am very pleased with my experience in the service department. The service department is organized and had my car inspected efficiently. I was contacted with the status of tires and brakes and given department. The service department is organized and had my car inspected efficiently. I was contacted with the status of tires and brakes and given recommendations in a clear manner More

Service and Inspection at No Cost. Took the Venza in for a faulty check engine light, from a repair that was conducted in Tampa, FL. The tech there is not put a Vaccumm hose back on ti Took the Venza in for a faulty check engine light, from a repair that was conducted in Tampa, FL. The tech there is not put a Vaccumm hose back on tight enough, which led to the check engine light. Baierl fixed it for free and also did the annual inspection for free. Great prices on tires right now, too!! More

Efficient, knowledgeable service on a Saturday. I called for service on Saturday morning for a check engine light problemt. Got a same day appt. for that afternoon. They checked it out, told me the I called for service on Saturday morning for a check engine light problemt. Got a same day appt. for that afternoon. They checked it out, told me the problem, and cleared the code. I was there less than an hour. No charge and David Bauman was the friendly, knowledgeable service advisor. I've always had good service with Baierl Toyota. AHR More

Service! Erin is always so helpful and pleasant. I really appreciate that they are so close to where I live. I was very pleased in how they serviced my suv. Erin is always so helpful and pleasant. I really appreciate that they are so close to where I live. I was very pleased in how they serviced my suv. More

This dealership sucks. The management team doesn't know what they are doing. The cars are garbage and they do illegal things. They deserve to be shut down. They treat customers like crap. I can only imagin what they are doing. The cars are garbage and they do illegal things. They deserve to be shut down. They treat customers like crap. I can only imagine how they treat their employees. More

Parts and service departments really value their customers JD Tharp (Parts Manager) and Eddie Ward (Technician) went above and beyond to make my service visit a positive experience. This is the consistent lev JD Tharp (Parts Manager) and Eddie Ward (Technician) went above and beyond to make my service visit a positive experience. This is the consistent level of commitment and excellence I have always experienced working with them as a customer. More