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Baierl Toyota

Mars, PA

3.3
860 Reviews

19045 Perry Highway

Mars, PA

16046

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860 Reviews of Baierl Toyota

May 29, 2023

Gavin sold me my Highlander. He was very respectful and compassionate doing so. I’d certainly purchase another from him. I had a great overall experience with Baierl Toyota. If y More

by Mamma
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gavin
May 30, 2023 -

Baierl Toyota responded

Congrats on your new Highlander! We are pleased to hear you had an overall great car buying experience with Gavin and our team looks forward to working with you again!

April 13, 2023

Super accommodating, friendly service. Bought my car at Bairel Toyota 2 years ago and drove 5 hours to have it serviced where I knew I could trust the service. Thank you again. More

by Hollyfm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Ryder
Apr 14, 2023 -

Baierl Toyota responded

Hi Holly, we appreciate your patronage and trusting us to care for your vehicle. We look forward to working with you again!

April 12, 2023

Service department picked up my vehicle at stated time. Contacted me in a timely manner after inspecting the truck. Made appropriate service recommendations. Returned vehicle after completion of service th More

by Jec
Recommend Dealer
Yes
Employees Worked With
Lonnie Samba
Apr 14, 2023 -

Baierl Toyota responded

Hi Jec, we are happy to see you are satisfied with your most recent experience. Let us know if we can help out again in the future, take care!

January 31, 2023

Rodney Phillips was helpful and knowledgeable about the Camry I was interested in. He spent a lot of time making sure I was satisfied with the new Camry More

by Crnp
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rodney phillips
Feb 02, 2023 -

Baierl Toyota responded

Congrats on your new Camry! It's great to see Rodney was helpful during your experience and we hope to see you again in the future!

January 12, 2023

I put money down on a car, and was told that when it came in, if I didn't like it, the clolor etc., I could cancel the order-no problem. When the car came in, I didn't like the color, and there were many hai More

by vilnicki3
Recommend Dealer
No
Employees Worked With
Gavin Federico-Salesman, Dan Nalley-General Sales Mgr., Brad Pavlik-General Mgr.
Jan 19, 2023 -

Baierl Toyota responded

Hi Victor, I regret to learn your recent buying experience was less than satisfactory. I would like the opportunity to speak with you about this in further detail and hope you will contact me at your soonest, thank you. Daniel Nalley DanNalley@baierl.com General Sales Manager

January 11, 2023

Courtney in service was a huge help ! She got our 2017 Sienna in and our problem taken care of at minimal cost as well as doing so in less than 3 hours with no open appointments ! she rea More

by kmacdonald121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney
Jan 15, 2023 -

Baierl Toyota responded

Hello, we're pleased to see Courtney went above and beyond to get your Sienna taken care of. Come see us again in the future if needed!

December 30, 2022

This dealership was straightforward, honest and fair. Everyone we encountered was polite. There was no high pressure tactics or unwanted opinions given. It is a great dealership. More

by LG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Cuda
Jan 03, 2023 -

Baierl Toyota responded

Hello, we truly appreciate your positive feedback about our team. Let us know if there is anything we can assist with in the future. Have a great day!

September 20, 2022

Purchased a used vehicle from Cliff Matthews. It was such an awesome experience. Cliff was knowledgeable about the vehicle and even took the time to send me a personalized vehicle to demo the loo More

by Henry B.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clifford Matthews
Sep 26, 2022 -

Baierl Toyota responded

Hi Henry, congrats on the new ride! We're pleased to see you had an awesome car buying experience with Cliff. Let us know if there is anything we can help with in the future. Take care!

September 12, 2022

It was a great experience very simple process, they are very helpful friendly people. I will definitely buy my next car there also More

by Dgnalley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
A j Vidra
Sep 15, 2022 -

Baierl Toyota responded

Hello, congrats on the new ride! We're pleased to see you had an overall great and simple car buying experience with our friendly team. Let us know if we can assist further in the future. Have a great day!

September 09, 2022

I visited this dealership on 8/31 to try to purchase a vehicle and had a trade. This dealership is very poor on giving you what your car is valued and the finance office is very poor on structuring a loan More

by Louis
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dave Mendenhall
Sep 19, 2022 -

Baierl Toyota responded

Hi Louis, I regret to learn you are not satisfied with your most recent experience regarding the trade in value on your vehicle. If you would like to contact me directly, I am more than happy to answer any questions you may have. Hope to hear from you soon, thank you. Daniel Nalley DanNalley@baierl.com General Sales Manager

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