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Baierl Toyota

Mars, PA

4.4
985 Reviews

19045 Perry Highway

Mars, PA

16046

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985 Reviews of Baierl Toyota

May 22, 2026

Sonny was the shuttle driver and was very friendly and helpful and made me feel very comfortable. Such a nice man, thanks, Sonny! Josh was also very nice and professional communicating with me. More

by mezik462
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sonny and Josh
May 22, 2026 -

Baierl Toyota responded

Mezik462, thank you for taking the time to recognize our team at Baierl Toyota! We are so glad to hear Sonny made you feel comfortable during your shuttle experience with his friendly and helpful attitude. It is also great to know Josh provided professional communication throughout your visit. We truly appreciate your kind words and hope to see you again next time you need us!

May 21, 2026

Nice experience with the advisor with professional recommendations on my services. Would come back for future services. More

by zhangn36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
May 22, 2026 -

Baierl Toyota responded

We’re pleased to hear our advisor made such a positive impression! Thank you for choosing Baierl Toyota and we look forward to serving you again in the future!

May 18, 2026

They are friendly and don't leave you waiting long and the waiting room is clean and very comfortable. I've never been disappointed on any of my service visits and I'm thankful for that. Keep up this gre More

by fatcowboy25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Genevie and Steve Matiasic are very kind service advisors
May 19, 2026 -

Baierl Toyota responded

We love to hear that our team was efficient and kind during your visit! Thank you for choosing Baierl Toyota and for sharing your experience. We look forward to your next visit!

May 16, 2026

Ease of making an appointment Thorough service Efficient Nice waiting area Evening hours Price Checkin More

by thefish16117
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Ferguson
May 18, 2026 -

Baierl Toyota responded

We're happy to hear you had such a positive experience with us, from making an appointment to the service itself! We look forward to your next visit at Baierl Toyota! Safe travels!

May 15, 2026

Service department is courteous and timely. This is my Third car bought at Bairel. Highly recommend this dealership More

by Debbie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Kauffman
May 18, 2026 -

Baierl Toyota responded

Hi Debbie, thank you for choosing Baierl Toyota and for your continued support! We're glad to hear our service team made a positive impression. Enjoy your new car!

May 10, 2026

Service Advisor, Ansley Shaffer, was the best person I’ve encountered in 16 years of service there. She did not hesitate to walk to my car with me to show me how to navigate the menu/functions on the dashboa More

by Ldhoffman1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ansley Shaffer
May 11, 2026 -

Baierl Toyota responded

We're beyond delighted to hear this feedback about Ansley! We are so grateful for your continued support and for sharing your experience at Baierl Toyota. See you next time!

May 09, 2026

Our salesman, Mason Cooper, took care of us well and helped us with some technical questions later in the week. More

by gkenderes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh in service
May 11, 2026 -

Baierl Toyota responded

We are happy to hear Mason took such good care of you! Thank you for choosing Baierl Toyota and for sharing your experience. We hope to welcome you back down the road!

May 08, 2026

This was my 1st visit to the service department for my 2026 Grand Highlander and I am impressed with the service department. They are organized, quick and keep you posted with texts so you know the what i More

by Miss Mary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sales kyle
May 11, 2026 -

Baierl Toyota responded

Miss Mary, it's fantastic to hear that you felt so well taken care of during your visit! Thanks for choosing Baierl Toyota and for sharing your positive feedback. Safe travels! We will see you again next time!

April 27, 2026

Good people and good service. Glad they are there to meet my service needs. Good job. More

by fermion1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Ferguson, Sharon McRickard
Apr 28, 2026 -

Baierl Toyota responded

Thank you for the wonderful five-star review of Baierl Toyota. We are happy to hear you had a great experience with our service team and appreciate you trusting us with your vehicle needs. Your support means a lot, and we look forward to seeing you again down the road. Take care!

April 26, 2026

They prioritized my problem and were able to get it fixed earlier than anticipated. Everyone was efficient and friendly. I only gave 4 stars as they do not wash your car as other 5 star dealerships do. More

by Deb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Ferguson, Sharon McRickard
Apr 27, 2026 -

Baierl Toyota responded

Deb, we’re pleased our team was able to prioritize your service needs and deliver the results ahead of schedule! Thank you for choosing Baierl Toyota Service Department and for sharing your feedback. We’ll make sure to consider your input for the future. Have a great day!

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