
Baierl Toyota
Mars, PA
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860 Reviews of Baierl Toyota
I thought I had set up an appt for 6pm on 7/24/13, to meet with an associate regarding a trade in promotion I received in the mail. But when I arrived, the concierge asked me if anyone had gotten back t meet with an associate regarding a trade in promotion I received in the mail. But when I arrived, the concierge asked me if anyone had gotten back to me to confirm that appt and they hadn't. Patrick Evans happened to be standing nearby and readily offered to assist me. Patrick is great at his job. Very friendly, listens well and communicates clearly all with a little humor. He was knowledgeable and able to explain the differrences in models. I never felt pressured and in fact waited almost 24 hours before actually calling back to buy the new Camry. Upon receipt of delivery, he went over the technology and taught me how to use the Bluetooth and Pandora. I would definetly refer family and friends to Baierl and Patrick in particular. This is my second new car from Baierl. My experience with the Service Department has been great as well. More
My experience with Baierl Toyota and Patrick Evans over the years have been truly fabulous. The professionalism and going the extra mile to make my family 100% satisfied has made me a loyal customer of Toy the years have been truly fabulous. The professionalism and going the extra mile to make my family 100% satisfied has made me a loyal customer of Toyota and Baierl Automotive Thank You Patrick and Staff for all that you have done. I recommend this dealership to all I know Congratulations Rick Jergel More
We initially came in only to gather information, but after Patrick carefully listened to us, he helped us narrow our focus to the Highlander. After that, he patiently introduced us to both the hybrid an after Patrick carefully listened to us, he helped us narrow our focus to the Highlander. After that, he patiently introduced us to both the hybrid and the regular, helping us further refine our focus to the regular and ultimately to the Limited. After that it was an easy decision to purchase. Patrick was excellent and his attention to us during our seemingly endless questioning was superb. A wonderful car-buying experience! More
Patrick Evans is a consummate professional sales person. He spent the personal time to go ver everything and made sure we understood all the technology. For me, this was the first new car purchase ever. I h He spent the personal time to go ver everything and made sure we understood all the technology. For me, this was the first new car purchase ever. I have been in sales for 35 years and have had a company car for that long. Patrick even amended his travel plans for the day to make sure we could pick up the car from him and receive his personal service and touch. It is no wonder he has several Salesman of The Year awards. Lindsay Baierl took care of the financial side of our purchase, and even though there was a slight hitch with the Bank Check, everything went smoothly. She worked with us to make everything as easy as possible. She fully explained everything and especially went into detail regarding the Extra Care Platinum Plan. Although we will be retiring next year and plan to keep both our Toyotas a long time, we would not even hesitate to return to Baierl or to recommend Baierl to friends for another purchase. Thanks so much for everything. More
Patrick did a wonderful job in making us feel like we were the most important people at the dealership. He was very helpful in going over all of the features of the RAV4 models so that our decision was were the most important people at the dealership. He was very helpful in going over all of the features of the RAV4 models so that our decision was very easy to make. He has a great sense of humor and made our purchase a very relaxed experience. I will recommend not only Baierl Toyota but Patrick as the salesman to work with. More
Patrick Evans is very personable and knowledgeable. I Patrick Evans is very personable and knowledgeable. I was treated with the best care. The staff were also very courteous. I also liked the fact tha Patrick Evans is very personable and knowledgeable. I was treated with the best care. The staff were also very courteous. I also liked the fact that Patrick treated me with respect and no pressure. Thanks Patrick for making my experience buying a new Rav4 enjoyable. Thanks to everyone involved. More
Even though I was buying a used car I was treated as though I was buying the most expensive car on the lot. Everyone involved in the sale was great from beginning to end. Attention to detail, service, though I was buying the most expensive car on the lot. Everyone involved in the sale was great from beginning to end. Attention to detail, service, efficiency and accuracy of sale was impressive. All employees were friendly and knowledgeable. It was truly a great car buying experience and will highly recommend this dealership to others. You can be sure if and when the need arises I will return. Thank you Patrick, Glenn, and Lindsay. I love my Camry. More
We had a fantastic experience (if that is even possible when spending this much money on a car) working with Patrick Evans to purchase our new Highlander. We had spent about a week or so prior to meeting when spending this much money on a car) working with Patrick Evans to purchase our new Highlander. We had spent about a week or so prior to meeting with Patrick to narrow down what type of vehicle we were interested in purchasing. We were looking at both new and used vehicles. We also belong to a couple of organizations that have car purchasing programs. We actually came to Baierl through the Direct Buy program. Patrick was energetic and enthusiastic about his products. He was extremely personable and worked with us to show us exactly what the costs of the vehicle were going to be. We had to leave the dealership to compare our other options as well. We determined through our research it really didn't make sense to look at a used vehicle when we could use zero percent financing on a new vehicle. Our search came down to two new Highlander Limited SUVs. One was a magnetic gray and the one at Baierl was Nautical Blue. Since they were both Limited models the features were pretty much the same from the other dealer to your Nautical Blue Limited. It came down to what we felt were better potential service options from Baierl, the proximity of Baierl to our home, the color actually entered into the decision too since the vehicles were so comparable, we felt there was a small difference in money in our favor through the Direct Buy plan and finally the service from Patrick and the friendliness of Patrick helped to "seal the deal". I would also point out, by the time we finished our comparison we came back to the dealership about 4:40PM and the dealership closed at 5PM. We were ready and needed to make the deal. Patrick stepped up and while we know he had other places to be later that night he put those plans aside for the time being and helped us get the deal completed that evening. The finance person, the dealership management all stayed after closing on a Saturday to complete this deal and they did it in good spirits. Everyone treated us with the best care possible and it was appreciated. The only negative in the whole transaction (aside from the tremendous pile of money we spent for our car) was the trade in value of our vehicle. I had hoped and expected a little more than what was offered. I understand our vehicle had issues though so it is what it is. More
Patrick made every effort to satisfy my needs. He searched for options when I was unsure of what I wanted. Once I settled on a car he was very helpful and professional. searched for options when I was unsure of what I wanted. Once I settled on a car he was very helpful and professional. More
Our experience dealing with Patrick Evans and the dealership was outstanding. Overall it was a friendly atmosphere and the staff was extremely knowledgeable with the best price we had found for a 200 dealership was outstanding. Overall it was a friendly atmosphere and the staff was extremely knowledgeable with the best price we had found for a 2009 Toyota Venza. There was no pressure to buy and compared to my last three vehicle purchases this was the quickest completion of the entire process. We will be visiting Baierl Toyota again! More