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Baker Cadillac, Inc.
Leominster, MA
90 Reviews
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Showing 90 reviews
May 25, 2017
Customer care at its best Jason is a true processional. He is knowledgeable, patient and very personable. We were very lucky when he greeted us at Baker Cadillac. Jason ensur Jason is a true processional. He is knowledgeable, patient and very personable. We were very lucky when he greeted us at Baker Cadillac. Jason ensured that the purchase of our used car went smoothly. He was very helpful when we went to register our car and found that the clerk at the Town Hall had never registered a car before. Jason was able to help her get trough the process. Jason made sure we were comfortable with the car and paperwork before he left us. He is customer care at its best. We were very pleased and highly recommend Jason and Baker Cadillac. He made the car buying experience easy and fun. Elaine and Myron More
by Elaine Tittemore
Employees Worked With
Jason Plamondon
Helpful May 20, 2017
CADILLAC PURCHASE ON THE PHONE AND IN PERSON EVERYONE WAS PROFESSIONAL , KNOWLEDGLABLE , AND COURTEOUS . SPECIAL THANKS TO ANTHONY STAMEGNA FOR HIS GREAT ASSISTANCE AND ON THE PHONE AND IN PERSON EVERYONE WAS PROFESSIONAL , KNOWLEDGLABLE , AND COURTEOUS . SPECIAL THANKS TO ANTHONY STAMEGNA FOR HIS GREAT ASSISTANCE AND TECHNICAL ORIENTATION . GOOD JOB DONE BY ALL - More
by DON
Employees Worked With
ANTHONEY STAMEGNA - SALES CONSULTANT, Mark Schelfhaudt, Tom Mara, Paul Barker
May 10, 2017
Easy and awesome Jason made buying our new vehicle a breeze. Due to the urgency of our situation, we needed to find a vehicle that suited all of our needs within our b Jason made buying our new vehicle a breeze. Due to the urgency of our situation, we needed to find a vehicle that suited all of our needs within our budget and quickly. JP made that happen! everyone at Baker has been a pleasure to work with and I would highly recommend him and his team! More
by KayLee
Employees Worked With
Jason Plamondon
May 01, 2017
professional , well informed sales staff Paul Barker was very helpful in assisting us with our purchase of a new vehicle. He took the time to understand what our needs were, and then to addre Paul Barker was very helpful in assisting us with our purchase of a new vehicle. He took the time to understand what our needs were, and then to address each one. His knowledge of the products was great and provided a very easy stress free buying experience. Tom Mara also was very helpful in locating a cd player for us and having it installed . More
by GMBuyer
Employees Worked With
Tom Mara, Paul Barker
April 29, 2017
Not in the cards.. I've been searching for just the right car and met an upfront sales person that was very helpful. We wanted a very specific color and equipment combin I've been searching for just the right car and met an upfront sales person that was very helpful. We wanted a very specific color and equipment combination that was hard to find. The folks at Baker worked hard for my business and Marissa kept in touch frequently. In the end I found one out of state while visiting friends. (Sorry) It was not in the cards. More
by Blackjack
Employees Worked With
Marissa Tomer
April 26, 2017
Stress free, no high pressure, helpful and honest This was our first purchase at Baker. Anthony was so helpful, friendly and no pressure. He spent a good amount of time with us to explain the many fea This was our first purchase at Baker. Anthony was so helpful, friendly and no pressure. He spent a good amount of time with us to explain the many features of the car we purchased and was more than willing to answer questions after the purchase if we have any. This is our first Cadillac and so far we love it. More
by Happycustomer
Employees Worked With
Anthony Stamegna
April 26, 2017
Exceeded expectations Baker's service department recently resolved a warranty issue. They replaced a rear hatch component and I had the car back the same day. However, what Baker's service department recently resolved a warranty issue. They replaced a rear hatch component and I had the car back the same day. However, what I did not expect was for the interior matts to be vacuumed and spotless. Seemingly a small point but it speaks volumes about how Baker Cadillac treats their customers. Keep up the good work team! By the way, the salesperson who sold me the car stills sends me an occasional Email asking how my SRX is performing.. More
by Mr Paul
Employees Worked With
Andy.., Megan Curtis, Shelley Debitetto
April 24, 2017
Best Service Bar None!!! Baker Cadillac really knows what customer service is. You feel like your issue is their issue and they do everything they can to solve your problems Baker Cadillac really knows what customer service is. You feel like your issue is their issue and they do everything they can to solve your problems and minimize any inconveniences I was on a business trip and my wife's escalade had a major issue occur. Baker was there to help her out, get her into a loaner, looked up the extended warranty information and took what was a very troubling situation for her and eased her stress. I will be forever grateful to Baker and the excellent service they provide to my wife while I was out of town and could not be there for her. Baker really is a family run business. I am now part of the family having services both of my Cadillac's there as well as having purchased 2 vehicles from them. I consider myself truly a part of the Baker family. More
by frankt66
Employees Worked With
Megan Curtis, Thomas J. Haley, Shelley Debitetto
April 24, 2017
Fair, Honest, and Friendly Baker Cadillac is a friendly down to earth dealership. Mr. Baker is on premises himself and is very easy to talk to. I purchased a new 2017 XT5 and Baker Cadillac is a friendly down to earth dealership. Mr. Baker is on premises himself and is very easy to talk to. I purchased a new 2017 XT5 and the experience was very easy. They were fair in the dealings with me and their service is top notch! I am truly glad to be a part of the Baker family and will be for a long time to come. You can't go wrong here! Our salesman Jason Plamondon "JP" was awesome. Very professional and straight forward. He really cares about my needs and worked tirelessly to help me out. I am very glad to have JP as a sales representative and will look forward to future dealings with him. More
by frankt66
Employees Worked With
Jason Plamondon
April 18, 2017
Friendly and professional Very friendly from the moment I walked in. JP was very knowledgeable and gave me a great tutorial of my car. Answered all my questions thoroughly and Very friendly from the moment I walked in. JP was very knowledgeable and gave me a great tutorial of my car. Answered all my questions thoroughly and looked up any answers he was unsure of. Found him to be very personable and up front. More
by Boggle
Employees Worked With
Jason Plamondon
