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Baker Nissan
Houston, TX
1,448 Reviews
Baker Nissan has one of the largest inventories of new and pre-owned Nissan's to choose from in Houston. We are a family-owned business, and the only Houston Nissan dealership to have done business for over 34 years under the same name and owner, Bruce Baker. We are proud of our family-type orientation and work hard at maintaining that rapport with our customers.
Baker Nissan has received the prestigious Owner First Award of Excellence from Nissan ten times, far more than any other Nissan dealer in Houston. The award is the highest recognition of customer service given to a Nissan dealership. Only 38 of more than 1,100 dealers across the nation have won this honor.
The largest inventory of new Nissans in Houston to choose from; the highest levels of customer service; a reputation for customer satisfaction no other Nissan dealership in Houston can touch; makes Baker Nissan the clear choice for Nissans in Houston.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 1,449 reviews
March 07, 2013
Bought a used '04 Black Acura TL from Baker Nissan North for my daughter from Jeff Milcoun. I have bought a few cars and this was the absolute easiest car buying experience I have ever had!! I was not North for my daughter from Jeff Milcoun. I have bought a few cars and this was the absolute easiest car buying experience I have ever had!! I was not able to come into the dealership very much because of my work schedule but Jeff went the extra length to make sure we were able to get the car A.S.A.P.!! Next time I need to buy a car I know who I am going to ask for! More
by jeanettebell96
Employees Worked With
Jeff Milcoun
March 06, 2013
Rod and Baker Nissan North provided the best car buying experience I could have hoped for. The dealership itself was nice, clean and friendly environment. Rod went out of his way to assist me during the ca experience I could have hoped for. The dealership itself was nice, clean and friendly environment. Rod went out of his way to assist me during the car buying process from beginning to end and really made this a great experience. He was straight forward, easy to work with and knowledgeable about all the vehicles I looked at. I am highly satisfied with the service I received across the board. Really excited about my new pathfinder and would recommend Rod at this dealership to anyone in the market for a Nissan. More
by adumoit
March 05, 2013
We always had a good experience with Baker Nissan. This time we worked with Mr. Sammy Vela. He was extremely helpful, with a very pleasant personality. He has very strong sales skills and knows how to clos time we worked with Mr. Sammy Vela. He was extremely helpful, with a very pleasant personality. He has very strong sales skills and knows how to close a deal, without pushing the client. Buying the car through him was, definitely, a pleasant experience. Again. More
by achelaru31
Employees Worked With
March 03, 2013
Service was great. Rod did very good job and lead from the beginning to the end of the deal. More than that ,I could get the price I wanted , way below than was on sticker. And interest rate was 2.4% for the beginning to the end of the deal. More than that ,I could get the price I wanted , way below than was on sticker. And interest rate was 2.4% for 60 months. I would definitely recommend Rod Deason and Barker Nissan, cause customer satisfaction for dealers is one of the priorities on Barker Nissan More
by Maharram
March 01, 2013
I Always feel safe and comfortable bringing my car here to the dealership. Everyone is friendly, honest and respectful; I dot have to worry about being screwed over. to the dealership. Everyone is friendly, honest and respectful; I dot have to worry about being screwed over. More
by Rsevill13
Employees Worked With
Shaun Hazeley, Gabriel Castillo
February 27, 2013
I would absolutely recommend Baker NIssan to anyone in the market for a new car. I walked into Baker Nissan with the intention of just test driving a car I had been considering purchasing. Buying a new the market for a new car. I walked into Baker Nissan with the intention of just test driving a car I had been considering purchasing. Buying a new car was terrifying for me, but the salesman, Rod made it better for me. I didn't think I'd be buying a vehicle that day, but once the paperwork began the process went by extrememly fast. I'm a single female, new to the workforce and with an insurmountable amount of student loan debt, so I thought it was going to be a complicated process. I was all alone and terrified that they were going to tell me that a new car was out of reach. But that didn't happen, they got me approved and into a brand new 2013 Sentra for a great price! Everyone there was so nice to me, they gave me a fantastic deal. Rod even threw in all season floor mats for me, which I love! All in all, buying a new car was a great experience. Only because the team there at Baker were able to calm my nerves, get me approved for something I absolutely love, were super nice, give me a fantastic price and make the process go extremely fast ( I was running late for a birthday dinner). I would most definitely return to this dealer for future car purchases! More
by jetty83
Employees Worked With
Rod Deason
February 27, 2013
The people at Baker Nissan North were very friendly and knowledgeable. Rod Deason was our salesman. We told Rod what we were looking for. He looked on the computer to see what our options were. He found si knowledgeable. Rod Deason was our salesman. We told Rod what we were looking for. He looked on the computer to see what our options were. He found six cars that met our options. He took us to the vehicles. We test drove a Nissan Rogue, it just wasn't the one I needed. We then test drove a silver Nissan Murano. The Murano fit like a glove. We paid a fair price and a car note close to what we wanted. During the test drive, Rod explained all of the features in the Murano. When we got back to the dealership I parked the car. We got out of the car. Rod explained in detail all the rest of the special car features. We were very happy to have some features we have never had on any other car we've had. We liked all the features (back seats that reclined, windows that roll down by remote, keyless start and much more). We were very impressed with the Murano and Rod. Everyone we came into contact with was very kind and considerate of what we wanted. The total experience was exceptional. We noticed when we got home the antennae was missing. My husband went to Baker Nissan North. He informed Rod that the antennae was missing. He got my husband an antennae right away. I'm sure all our needs later on will be met and taken care of right away. I would buy another vehicle at Baker Nissan North when needed. More
by Murano2012
Employees Worked With
Rod Deason
February 18, 2013
Looking to purchase my 3rd Altima from this same dealership, I went in about noon on a VERY busy Saturday. Yet, I still received warm, personal attention from my salesman. I was not ambushed the mo dealership, I went in about noon on a VERY busy Saturday. Yet, I still received warm, personal attention from my salesman. I was not ambushed the moment I walked onto the lot. I received a warm greeting, told if I had any questions they would be glad to answer them, and we started discussing my needs and wants. They worked very hard to get me an EXCELLENT deal. They gave me more for my trade than other dealerships were offering (by 20%, I might add), gave me a lower interest rate than others were offering me, and worked REALLY hard to give me a great deal. There was one hiccup between the time we finalized the cost, and getting up to finance-- because of how busy they were there was a 45 minute wait. The General Manager came over and personally apologized for the wait, offered me a little something to make up for the wait (it did!), and they had me going up to sign my paperwork. I felt like I was part of a family -- they truly worked with me to get me the best possible deal, at the payment I wanted, at an unbelievable interest rate that I was floored that they were able to secure for me. The biggest reason I feel so comfortable at Baker Nissan is because they talk WITH you and not AT you. They're not just reading from a memorized script, mindlessly pushing you to buy more you can afford or want -- they really listen to your needs. More
by jlmhoutx
Employees Worked With
Gabriel Hernandez
February 06, 2013
I felt Baker Nissan North gave me really fair pair on my 2010 Nissan Aramada I was looking to trade according to KBB. After my purchase of 2010 Certified Nissan Maxima I noticed a few small things that pea 2010 Nissan Aramada I was looking to trade according to KBB. After my purchase of 2010 Certified Nissan Maxima I noticed a few small things that peaked my concern, and upon addressing with Baker Nissan Management they help ease my uncertainties. More
by destinie20
Employees Worked With
February 06, 2013
I came in after credit history checks were ran, and began to come together on a deal for Altima SE we shook hands and began to sign paper work, both Kevin sales manager and Rodrick, were all in the loop... d to come together on a deal for Altima SE we shook hands and began to sign paper work, both Kevin sales manager and Rodrick, were all in the loop... deal agreed. Sat around just under hour and a half, then told that in order to go ahead with the deal, Nissan Baker would require another $5000 down payment, due to "Limited" credit history good enough though to start the business with. In short, shake hands agree a deal, fill in paper work sign here and there, have the sales manager congradulate.. hour later, Nissan baker go back on there word and agreement DEMANDING more money to do a deal. I have attempted to call manager, does a great job of passing the buck as they say. Strongly advice people to just take in the FACTS and make there own mind up More
by Chris Rob
Employees Worked With
Kevin salas manager, Rodrick sales staff member
