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Baker Nissan
Houston, TX
1,533 Reviews
Baker Nissan has one of the largest inventories of new and pre-owned Nissan's to choose from in Houston. We are a family-owned business, and the only Houston Nissan dealership to have done business for over 36 years under the same name and owner, Bruce Baker. We are proud of our family-type orientation and work hard at maintaining that rapport with our customers.
Baker Nissan has received the prestigious Owner First Award of Excellence from Nissan ten times, far more than any other Nissan dealer in Houston. The award is the highest recognition of customer service given to a Nissan dealership. Only 38 of more than 1,100 dealers across the nation have won this honor.
The largest inventory of new Nissans in Houston to choose from; the highest levels of customer service; a reputation for customer satisfaction no other Nissan dealership in Houston can touch; makes Baker Nissan the clear choice for Nissans in Houston.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 1,533 reviews
May 02, 2013
I have had great experiences with this dealership thus far. Everyone was friendly and very willing to assist. They were also very knowledgeable in their areas of specialty. far. Everyone was friendly and very willing to assist. They were also very knowledgeable in their areas of specialty. More
by Ennyece
Employees Worked With
Zachary (sales person), Shaun Hazeley, Carlos Escobar
May 01, 2013
Baker Nissan North was up front, friendly, and knowledgeable. I absolutely love my new car. The dealer had a large selection and the finance part was smooth and quick. knowledgeable. I absolutely love my new car. The dealer had a large selection and the finance part was smooth and quick. More
by raibonka
April 24, 2013
This was the best experience I've had in a very long time at a dealership. Britton, my salesman was just great. He was able to get the exact car that I was looking for at even a lower price than I expe time at a dealership. Britton, my salesman was just great. He was able to get the exact car that I was looking for at even a lower price than I expected. I highly recommend Baker Nissan North and Britton Leever as #1 salesman. More
by look2buy
April 23, 2013
I am a regular customer ar Baker Jackson Nissan since I purchased my vehicle there. The service is always exceptional! A very satisfied customer indeed. purchased my vehicle there. The service is always exceptional! A very satisfied customer indeed. More
by mary thomas
Employees Worked With
shaun , Shaun Hazeley
April 22, 2013
I have had a wonderful experience with Baker Nissan. Not only from the time I purchased my brand new Altima Coupe, but even now when I go in for services. The staff is very friendly, and more than helpful! only from the time I purchased my brand new Altima Coupe, but even now when I go in for services. The staff is very friendly, and more than helpful! I couldn't ask for better customer service. Thank you Baker Nissan! More
by Moniquec92
Employees Worked With
Gabriel Castillo
April 19, 2013
My experience with Baker Nissan was great. I went in with a huge problem dealing with my windshield. The rearview mirror came off and Mario Flores and Larry Patterson (manager) assisted me very quickly. Thei a huge problem dealing with my windshield. The rearview mirror came off and Mario Flores and Larry Patterson (manager) assisted me very quickly. Their customer service was out of this world. I was granted a loner car while my car was being serviced, and within 24 hours my car was repaired. I am very grateful that I didn't have to find a way to work. I would refer these gentlemen to anyone. They took care of me. Thanks!! More
by bnmosley
April 15, 2013
Pleased & completely satisfied with the competent & highly detailed A to Z handling of my 2013 Murano by Rod Deason. My whole experience was first class: the ambiance inside the dealership was tops, & highly detailed A to Z handling of my 2013 Murano by Rod Deason. My whole experience was first class: the ambiance inside the dealership was tops, as was the cleanliness of any area visited; staff at Spare Parts (was introduced to Eric Provest) helpful & friendly; introduced to Margie Tidwell (Customer Relations Manager) who offered any help at any time & was also a joy to talk with; and, of general note, all staff on floor had a nice smile on passing by. This was my first Nissan experience – thank you! More
by dallas35
April 15, 2013
We got and excellent service from David and a great experience purchasing our Nissan Pathfinder 2012 from Felipe, Thank you!! 100% satisfaction!! I will recommend this North Baker Nissan to everybody!! experience purchasing our Nissan Pathfinder 2012 from Felipe, Thank you!! 100% satisfaction!! I will recommend this North Baker Nissan to everybody!! More
by MairellisRodriguez
Employees Worked With
Felipe Rodriguez and David Villareal , Felipe Rodriguez
April 15, 2013
Charles Hall was an excellent sales person and very patient with me. This was the first car I purchased and he made it a good experience. Would highly recommend. Thanks again. patient with me. This was the first car I purchased and he made it a good experience. Would highly recommend. Thanks again. More
by poby07
April 07, 2013
Priced cars in Austin where we live, also in San Antonio, then in Houston. Austin prices were the highest, San Antonio prices were better but Baker in Houston offered the best deal and made it worth the 2 1 then in Houston. Austin prices were the highest, San Antonio prices were better but Baker in Houston offered the best deal and made it worth the 2 1/2 hour drive. We were greeted as soon as we stepped out of our car. EVERYONE in the dealership was friendly and accessible. If you're standing around, someone is going to ask you if you need help and get you whatever you need including finding your salesman. It is a very large dealership but you never get the feeling it's impersonal. Everyone smiles and wants to help. They took a lot of time with us to show and explain the car to us even after the sale. When we finished and were leaving, we felt more than just a business relationship to Charles and Jonathan, we felt they were also friends. The only caution is the financing. We were only offered a lower rate if we purchased extended warranty. Had they offered the lower rate, we would keep our financing through Nissan but as it stands, we will immediately refinance through our credit union at a much lower rate. They had the ability to keep this part of the deal and through short-sightedness, lost it. I still HIGHLY recommend Baker Nissan! In the future if we want to purchase another Nissan, we will start there first and make the drive from Austin. Baker Nissan is truly "worth the drive." More
by Sassilass
Employees Worked With
Jonathan Church
