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Baker Nissan

Houston, TX

4.8
1,449 Reviews
Baker Nissan has one of the largest inventories of new and pre-owned Nissan's to choose from in Houston. We are a family-owned business, and the only Houston Nissan dealership to have done business for over 34 years under the same name and owner, Bruce Baker. We are proud of our family-type orientation and work hard at maintaining that rapport with our customers. Baker Nissan has received the prestigious Owner First Award of Excellence from Nissan ten times, far more than any other Nissan dealer in Houston. The award is the highest recognition of customer service given to a Nissan dealership. Only 38 of more than 1,100 dealers across the nation have won this honor. The largest inventory of new Nissans in Houston to choose from; the highest levels of customer service; a reputation for customer satisfaction no other Nissan dealership in Houston can touch; makes Baker Nissan the clear choice for Nissans in Houston.
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19630 Northwest Freeway

Houston, TX

77065

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Showing 1,449 reviews

April 28, 2019

Excellent Experience Lauren's Legarda was very personable and helpful in my purchase of a new Rogue yesterday. I appreciated his patience and willingness to let me ask a m More

by DeniseL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laurens Legarda
May 01, 2019 -

Baker Nissan responded

Denisel, thanks for your praise and kind comments about Laurens here at Baker Nissan. It looks like he was able to get you make sure he was patient with you to make sure you drove the right vehicle and find the vehicle that meet your needs. We strive to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

April 17, 2019

The best NO HASSLE DEALERSHIP IN THE WORLD I pulled up frustrated had been to three different dealerships and was just totally exhausted I said exactly what I wanted and Laurens was able to ass More

by Treiva J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laurens Legarda, Michael Fresa
Apr 25, 2019 -

Baker Nissan responded

Hi Treiva , we are very happy to have provided you with such a positive experience! Have a great day Diane Ellis Customer Relations Manager

April 13, 2019

Best service ever I am so glad that I came here. I went to 3 other dealerships and was turned down and I told my side I would try 1 more time and I gave baker Nissan a More

by Jamecia B.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : David "Bubba" Flemons
Apr 25, 2019 -

Baker Nissan responded

Hi Jamecia B, thank you so much for your positive comments about Baker Nissan and the Sales Consultants Terry and Bubba ! WE will continue to take care of all your vehicle needs just come back and see us anytime . Diane Ellis Customer Relations Manager

April 11, 2019

Everything fast and easy! Great Service! I came to check my different option to buy a new car because I needed to change mine.Laurens Legarda provided me all the information that I needed to More

by Erika Rajani
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laurens Legarda
Apr 25, 2019 -

Baker Nissan responded

Erika Rajani, we're happy you found our Laurens to be so supportive during your experience here at Baker Nissan. We are so happy you were able to get everything you wanted and that things we smoothly like we want our customers experience to be. Welcome to the Baker Nissan Family! Carl Baker Management

April 06, 2019

Great service ! Laurens Legarda is a magnificent sales advisor !!! Never felt pressured intl buying my new car like I have at other dealerships. And Ronald Valarezo i More

by Tori1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronald Valarezo, Laurens Legarda
Apr 25, 2019 -

Baker Nissan responded

Hi Tori Thank you again for taking the time to let us know how Laurens did. WE value every customer and there time and look forward to assisting you with all your vehicle needs We hope you have a great day! Diane Ellis Customer Relations Manager

April 05, 2019

Excellent Customer Service !!!! Oh My GOODNESS !!!! We had the best experience ever at Nissan Baker !!! Our salesperson Laurens Legarda went over and beyond for us!!!!! We were out-o More

by ShaSha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laurens Legarda
Apr 05, 2019 -

Baker Nissan responded

Ishanda Coleman, your satisfaction is our top priority and Laurens is no exception. Going above and beyond is our priority as we want all our customers needs met. Thank you again for such a great review as we truly appreciate your business. Welcome to the Baker Nissan family!

March 30, 2019

Feliz con su servicio El joven Laurens Legarda fue muy amable y servicial me gusto su atencion se lo recomendaria mil veces gracias a el estoy feliz con mi vehiculo More

by Eliana H.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laurens Legarda
Apr 25, 2019 -

Baker Nissan responded

¡Apreciamos su crítica positiva sobre su experiencia reciente con Laurens aquí! Agradecemos que se tome el tiempo de su día para brindarnos la oportunidad de ayudarlo. ¡Bienvenido a la familia Baker Nissan! Cuídate.

March 27, 2019

Below average experience Went to purchase a used vehicle. I Had many issues with the truck I bought. Always triple check your used vehicle purchase from this dealership. Sales More

by Jsis2192
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kene Abiakam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ruben Ortega
Apr 05, 2019 -

Baker Nissan responded

Jsis2192,, we are sorry that your experience with Baker Nissan was not positive and your issues with the truck you bought. We would like the chance to correct or at least learn from what caused this. Please call me direct at 281-897-1605. Kevin Allen, GM. Thank you for your time and again sorry for your experience.

March 18, 2019

Excelente servicio en Baker Nissan La atención que recibimos del señor Laurens legarda fue muy excelente y muy amable porque nos ayudó a encontrar el mejor precio y el carro que nosotro More

by Miguel y Sandra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laurens Legarda
Apr 25, 2019 -

Baker Nissan responded

Gracias por darle a Laurens una revisión tan maravillosa y por informarnos de lo bien que lo trataron en Baker Nissan. Siempre es nuestro objetivo para una experiencia verdaderamente excepcional y esperamos trabajar con usted en el futuro. ¡Bienvenido a la familia Baker Nissan! Carl Baker Administración

March 16, 2019

Great guys, good deals Laurens and Mike were great working with me on a trade-in value for my previous car and lowering my monthly payment for my new one. Most car dealershi More

by KaraM95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laurens Legarda, Michael Fresa
Apr 25, 2019 -

Baker Nissan responded

Karam95, thank you for your kind review; we are so happy Laurens, Mike and our staff here were able to make you feel comfortable and welcoming. We are excited you were able to get the vehicle you were looking for a making your dreams come true. Please let us know if you need anything at all we are here for you. Carl Baker Management

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