Yamet "Jim" Medina
Yamet "Jim" Medina at Baker Nissan

Yamet "Jim" Medina

Service Advisor

Baker Nissan

19630 Northwest Freeway
Houston, TX 77065

4.8
74 Reviews
4.8

74 Reviews

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Languages Spoken

English English

Spanish Spanish

74 Reviews of Yamet "Jim" Medina

August 04, 2026

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Good service and the service guy was nice and understanding. Tried to get my car back quickly as possible More

by SKMCDANIEL1
Service Price Transparency
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Recommend Dealer
Yes
Aug 05, 2026

Baker Nissan responded

Thank you for sharing your experience with us! We are thrilled to hear that our service and team member made a positive impact. Our goal is always to provide the best service possible and to get you back on the road as quickly as possible. We appreciate your support and hope to see you again soon!

August 02, 2026

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Mr. Medina’s attitude and concern for my vehicle needs were cold and dismissive. Bad More

by Msdesmarie
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Recommend Dealer
No
Aug 07, 2026

Baker Nissan responded

We are disappointed to hear that you felt your experience with Mr. Medina was dismissive we understand you were explaining the information that an outside mechanic provided to you , we were trying to ensure you that our shop foreman is trained specifically for Nissan parts and repairs along with our Master and Platinum Technicians whom have even more certification and training so your vehicle was in good hands with our team. Your satisfaction is important to us we strive for long term business with every customer

August 01, 2026

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Great service every time. Yamet is a wonderful service advisor. He goes above and beyond to make the experience smooth and pleasant. Ricardo is a great and very trustworthy me More

by DT
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Recommend Dealer
Yes
Aug 06, 2026

Baker Nissan responded

Thank you for taking the time to share your experience with us! We are thrilled to hear that Yamet and Ricardo have provided exceptional service and exceeded your expectations. We are dedicated to providing a smooth and pleasant experience for all of our customers. Thank you for choosing us!

July 29, 2026

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Service was very good,understood my problem with vehicle ,checked vehicle for safety maintenance,went over options that were needed for my truck More

by YVETTE6906
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Recommend Dealer
Yes
Jul 31, 2026

Baker Nissan responded

Thank you so much for your positive feedback! We are thrilled to hear that our team provided you with excellent service and took the time to understand your vehicle's needs. It's our top priority to keep your truck safe on the road. We appreciate your trust in us and look forward to serving you again in the future.

July 27, 2026

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No complaints! This site has been good to me for many years! Yamet is the BEST!!! More

by UMEKABURSON
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Recommend Dealer
Yes
Jul 27, 2026

Baker Nissan responded

Thank you for the glowing review! We are thrilled to have been of service to you for many years. Yamet appreciates your support and we are dedicated to continuing to provide our best to our valued customers.

July 23, 2026

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Mr. Medina was extremely helpful and I appreciate his willingness to explain the situation. I will continue to deal with Baker Nissan! More

by angelagentry05
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Recommend Dealer
Yes
Jul 26, 2026

Baker Nissan responded

Thank you for your kind words! We're so glad Mr. Medina provided excellent service and you had a positive experience at our dealership. We look forward to continuing to serve you at Baker Nissan!

July 21, 2026

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Yamet and Amiee always provide outstanding service at Baker Nissan. I love the inspection videos, they respect my time, and the quality of work is always excellent. Their professionalism and communicatio More

by CARLBAKER007
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Recommend Dealer
Yes

Other Employees Tagged: Amiee Govea, Luis Estrada

Jul 22, 2026

Baker Nissan responded

"Thank you for your glowing review! We are grateful to have Yamet and Amiee on our team, providing outstanding service and keeping you informed every step of the way. We appreciate your loyalty and look forward to continuing to provide high-quality work for your vehicle at Baker Nissan." #BestTeam #ExcellentService #CustomerSatisfaction

July 20, 2026

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Everything was good, as far as the transactions. At the time I felt like I was getting a great deal compared to what I had just to find out the car I bought was a lesser level. But over all Everyth More

by ABUGUIA28
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Recommend Dealer
Yes

Other Employees Tagged: Amiee Govea, Marco Pena

Jul 22, 2026

Baker Nissan responded

Thank you for your feedback! We're glad you had a positive experience with our transactions. We apologize for any confusion about the car's level and will always strive to ensure our customers feel they are getting a great deal. Thanks for choosing our business!

July 19, 2026

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Yamet Medina is always a pleasure to work with! He is very knowledgeable in all aspects of the Service Department. Thanks again Yamet. More

by IRISHKIDIII
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Recommend Dealer
Yes
Jul 21, 2026

Baker Nissan responded

Thank you for your kind words! We appreciate your feedback and are thrilled to hear that Yamet has consistently provided excellent service. We will make sure to pass along your compliments to him. Thanks for choosing our business!

July 18, 2026

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Employee Rating

Yamet Medina provides excellent customer service. Always willing to help out and keep customer informed on status of vehicle. More

by LOUELLA_MOTT
Recommend Dealer
Yes
Jul 21, 2026

Baker Nissan responded

Thank you for your glowing review! At our business, providing exceptional customer service is our top priority. We're so glad to hear that Yamet Medina has been able to exceed your expectations and keep you informed about your vehicle. We truly appreciate your support!

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