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Baker Nissan
Houston, TX
1,812 Reviews
Baker Nissan has one of the largest inventories of new and pre-owned Nissan's to choose from in Houston. We are a family-owned business, and the only Houston Nissan dealership to have done business for over 36 years under the same name and owner, Bruce Baker. We are proud of our family-type orientation and work hard at maintaining that rapport with our customers.
Baker Nissan has received the prestigious Owner First Award of Excellence from Nissan ten times, far more than any other Nissan dealer in Houston. The award is the highest recognition of customer service given to a Nissan dealership. Only 38 of more than 1,100 dealers across the nation have won this honor.
The largest inventory of new Nissans in Houston to choose from; the highest levels of customer service; a reputation for customer satisfaction no other Nissan dealership in Houston can touch; makes Baker Nissan the clear choice for Nissans in Houston.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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October 06, 2021
The service department at Baker Nissan is Awesome. Their professionalism is Stella.. You will be greeted with a smile and also explained about any needed service to your vehicle. You can come back and ask a professionalism is Stella.. You will be greeted with a smile and also explained about any needed service to your vehicle. You can come back and ask any needed questions again and receive an answer right away. More
by patnchyna
Employees Worked With
Rolando Murillo
September 22, 2021
My greatest appreciation to Rogelio and his team for My greatest appreciation to Rogelio and his team for working together to diagnose and fix my car. My car runs like new again. Rogelio listened My greatest appreciation to Rogelio and his team for working together to diagnose and fix my car. My car runs like new again. Rogelio listened carefully and deciphered as I tried to describe exactly what was going on. He took the time to explain exactly what was needed and to get me the best price. He also went above and beyond because of my health issues to keep me safe. Thank you Rogelio!!! More
by Janarmao
September 21, 2021
Baker Nissan's service has been one of the best in our experience. From the moment we arrive they are courteous and helpful. They get the job done expeditiously and right the first time. Thanks experience. From the moment we arrive they are courteous and helpful. They get the job done expeditiously and right the first time. Thanks More
by Ana100613
Employees Worked With
Shaun Hazeley
September 21, 2021
Baker Nissan Northwest Freeway location.The workers are very friendly and has great customer service and a clean facility. very friendly and has great customer service and a clean facility. More
by anthonyburras668
September 20, 2021
I have used Baker Nissan for many years. They have a very caring staff that listens to your concerns and makes sure your needs are met. Their expertise and high standards are greatly appreciated. I would on caring staff that listens to your concerns and makes sure your needs are met. Their expertise and high standards are greatly appreciated. I would only trust them with my car. More
by Janarmao
September 20, 2021
My experience here was completely horrible. William my sales guy tried to scam me out of my tax saving for a trade in because he said he wouldn’t get paid off the car I was trading in. He wanted me to com sales guy tried to scam me out of my tax saving for a trade in because he said he wouldn’t get paid off the car I was trading in. He wanted me to complete the deal first then sale him my car because he would get 300 for it. But it would cost me 1800 in the process. He actually thought I was stupid. Also they don’t show you the carfax or any numbers unless you demand it. First off they sold me a car with no AC. Then bugs started coming out of every which way in the car. They said they did a 128 pt check but how do you miss something as big as the AC not blowing cold air. I called and they they fixed it but I was without a car for 2 full days. William the sales guy called to tell me the AC was working fine when they sold it to me I said if that was so why did they fix it? Sean the sales manager and the financial guy in the front are absolute xxxxxxxx and they feed off each other’s ignorance. I asked to speak with the General manager and Sean the sales director said there was no one above him to speak with. I had to go and get the original car that I traded in because I had no trust in the reliability of the car they sold me. When I did that, they tried to make me feel like a complete fool. Needless to say stay clear of this dealership, there isn’t anything but crooks working here! Also they don’t honor their internet coupons!!!!! More
by Unsatisfactory Service!
Employees Worked With
Other Employees :
William in Sales, Shaun Hazeley, Glenn Reifschneider, Amber Caraway, Fernando Diaz, Tanny Perez, Mike Luna, Brayden Hendley, Roger Quintanilla
