Baker Nissan

2014 Pathfinder I was very pleased with my experience with Baker Nissan. Originally I was planning on purchasing a Subaru. After poor customer service that bordered o I was very pleased with my experience with Baker Nissan. Originally I was planning on purchasing a Subaru. After poor customer service that bordered on belligerent I decided to look elsewhere. I inquired online with Baker and several other Nissan dealerships in Houston since we live about 2 hrs. away and was promptly contacted by Paul Poock. He was very helpful and accommodating. He answered every question that I had and was professional and courteous while doing so. He was willing to work to make the deal that I was interested in. From start to finish I was very pleased and love my new pathfinder. His prompt response and quality customer service is what made me decide to choose Baker Nissan to purchase my vehicle, even though we do have a Nissan dealership in the town that we live. This is my first "new" car since I have previously only driven used vehicles. After the bad taste that I was left with working with the Subaru dealership I didn't even want to proceed with finding a vehicle. This says a lot since my old car was 11 years old and had a non operative air conditioning in the Texas summer! I am glad that things worked out like they did though and was able to work with all of the professional staff at Baker Nissan. I appreciate all of the staff that we worked with at Baker and look forward to the continued quality customer service that we have experienced so far More

Turn my frown upside down. I love my Certified 2013 Nissan Sentra. Love it!!!! I really appreciated the way my Sales person Yahya Yusif, treated me. He was patient and never I love my Certified 2013 Nissan Sentra. Love it!!!! I really appreciated the way my Sales person Yahya Yusif, treated me. He was patient and never ever pressured me into buying a car, in any way. His calm attitude is why I bought from you. I had stayed away from big dealerships for over a decade because of my last new car buying experience. It was at a dealership that is now closed...thankfully. They essentially held me hostage until I signed the paperwork. I had an appointment to make and they had taken my car keys when I walked into the dealership under the guise of doing an estimate for trade in. I asked for my keys back countless times and they refused, I even called the cops to try to get my keys back and was laughed at. It was a truly degrading experience. I never walked back into a dealership, other than to do warranty repairs from that day. Even the service departments were awful, putting on charges for services and supplies that were never used. I appreciated the trust that was put in us in order to make the deal go through. From what I understand my Dad bought a car from you the next day; when he dropped off the down payment. I have faith that your service department will reflect the excellent treatment I received during the sale. I do my maintenance, and I want to be treated like an intelligent human being. I will be using my coupons when I receive them. The only minor flaw in the experience was when the finance....numbers (sales) manager came to the table with the proposed monthly payments; I had to remind him he needed to talk to me, because I was the one spending the money. He chose to speak to my sister at the start about my finances, simply because she had been there before. My pocket book, my conversation. Like I told all the gentlemen I dealt with that day, I knew as soon as I sat in the drivers seat, that this was my car. I am thrilled your finance department was able to work out a reasonable monthly payment, give me a more than fair trade, and treated me with respect. More

Pat Thomson Pathfinder 14 I simple love my Nissan Pathfinder SUV . I love everything about it. I love the design . I love the comfortable seating 7-8 persons. I love the lumbar I simple love my Nissan Pathfinder SUV . I love everything about it. I love the design . I love the comfortable seating 7-8 persons. I love the lumbar seat it helps my back. I love the instrument panel . I love everything about it. I love how it drives and I bet you would love it too. I got my Nissan Pathfinder at Baker Nissan located on 290 near Hwy 6 in Houston Texas. I had a very good experience when I purchased my New Nissan Pathfinder from the Baker Nissan Dealership. I want to thank Chris Godwin General Manager for helping me in purchasing my new vehicle . I want to thank Rod Deason Finance Manager for his professionalism and sales women Vanessa Richards for her professionalism and patience along with many of the Baker Nissan employees I had the pleasure to meet. A big Thank You Too You All for making my experience delightful and pain free. More

Amazing This is a great place. I came to get my car serviced here and from day one, I have been treated with the most respect from this dealership. Their cust This is a great place. I came to get my car serviced here and from day one, I have been treated with the most respect from this dealership. Their customer service is wonderful. Well for me it is. I have worked with Carlos for the last couple of months to get my car serviced and he is the sweetest guy. He has patience and he listens. Just great customer service all the way around. This is the place to come to if you want good service. More

Bent over backwards for me! I was having problems with my car and I was upside down in it. This dealership gave me more than what my trade was worth and put me in a truck that wa I was having problems with my car and I was upside down in it. This dealership gave me more than what my trade was worth and put me in a truck that was affordable. If I was to buy another vehicle I'd choose this dealer. The sales team was awesome. The people I dealt with were just awesome. They bragged on how well the owner's treat the employee's. Everyone had a smile on their face even thought they all were busy running around. The reason I chose Baker Nissan was one The Car Pro mentioned them and the same truck in my area was $2,000 more than Baker Nissan. They even gave my dad a price on his car to trade in. He was so impressed that he's thinking of going over there to get a car from them. And Drew (my sales guy) was great. He explained everything to me helped me get my truck set up and was just wonderful. If your looking at getting a new Nissan ask for Drew Perry. More

Routine Oil and Filter change My husband and I took our 2013 Murano to Baker Nissan for a routine oil and filter change. We were greeted right away and the initial paperwork only My husband and I took our 2013 Murano to Baker Nissan for a routine oil and filter change. We were greeted right away and the initial paperwork only took a few minutes. When we were told that it would take about an hour and a half, due to a lot of cars ahead of us, we decided to go get some lunch. The attendant guided us to a nearby restaurant only a block away. By the time we finished lunch we received a call that the car was ready. As a plus, they had also washed it for us. We have always had a great service experience at Baker Nissan. More

good trustworthy service I brought our armada in for service of transmission. Drain and refill the fluid . It was done timely and correctly as far as I can tell. The people th I brought our armada in for service of transmission. Drain and refill the fluid . It was done timely and correctly as far as I can tell. The people there including my service guy Barry Thomas was helpful at getting me in and out and the waiting area is nice, providing the free snacks and coffee. More

GREAT EXPERIENCE I wanted to purchase a new vehicle and found exactly what I wanted thanks to Baker Nissan. Their staff showed great effort in helping me find the perf I wanted to purchase a new vehicle and found exactly what I wanted thanks to Baker Nissan. Their staff showed great effort in helping me find the perfect vehicle. The dealership was very straight forward which is exactly what I like. I will definitely be going to Baker to purchase any cars in the future. More

EXCEPTIONAL CUSTOMER SERVICE FROM CHRISTINA MARTINEZ Dear Baker Nissan: On Wednesday, July 23, 2014, I experienced a nightmare when my AC stopped working in my Pathfinder. As you know, living in Hous Dear Baker Nissan: On Wednesday, July 23, 2014, I experienced a nightmare when my AC stopped working in my Pathfinder. As you know, living in Houston, Texas with AC can be real challenge. I have visited Baker Nissan's Service Department on other occasions to have my car service, and in the past my service advisor was Mr. David Bentz. Mr. Bentz always provided excellent service; therefore, I was at a lost when I learned that he had moved on to other career endeavors. I really thought that Mr. Bentz's excellent customer service and professionalism could not be matched until I met Ms. Christina Martinez. Ms. Martinez was absolutely wonderful throughout the entire process, providing the same excellent and professional customer service that Mr. Bentz provided; however, she went beyond my expectations with her assistance. Ms. Martinez took care of everything for me from working with my warranty company, to ensuring that I had shuttle service and a rental car promptly available to me. Ms. Martinez consistently kept me abreast of my car service status, and educated me on how my warranty program worked because originally I thought that the service I required would not be covered. She saved my more than 50% of the total price by advising me of my coverage correctly. I genuinely appreciate the excellent customer service that was provided by Ms. Martinez. Also, I was very pleased with the professionalism of the shuttle driver and the rental car agent. Everyone made me experience stress free. I have been a customer of Nissan for over 20 years, never owned any other type of car, and as of to date I have been very satisfied with my Nissan Dealerships experiences. Again, thank for a job well done! More

Gabriel made it possible This is the second car I get a Baker this year....within five months! That tells a lot about a customer happy with the service received. I would defin This is the second car I get a Baker this year....within five months! That tells a lot about a customer happy with the service received. I would definitely recommend it to everyone! And get Gabriel, he's the best!!! More