Baker Nissan

Service Visit I went in today for service on my XTerra. I got several things done and got a good price. Shaun was very helpful and professional. Also, thanks to I went in today for service on my XTerra. I got several things done and got a good price. Shaun was very helpful and professional. Also, thanks to Scott Ross, the Manager. I bought both of my current vehicles at Baker Nissan. I have been going there for service for 9 years. I'm bringing in my other vehicle (Versa) for service this week also. Thanks for the good work and professionalism, as always ! More

Recall and service visit We just recently moved to the area so this was my first time at this dealership. Great prompt service! I would highly recommend this service departme We just recently moved to the area so this was my first time at this dealership. Great prompt service! I would highly recommend this service department. More

Excellent and Exceptional Staff Staff was very helpful with every step of the process. I would recommend Baker Nissan and especially salesman Lance Dodd to anyone who asks. Mr.Dodd w Staff was very helpful with every step of the process. I would recommend Baker Nissan and especially salesman Lance Dodd to anyone who asks. Mr.Dodd was very helpful and worked every step of the way to ensure a very smooth and simple transaction was made possible.They did not hide anything and are very up front about everything. I am more than happy with my purchase and would buy again from Baker Nissan in a heart beat! This dealership is a stand up group of outstanding people! More

Great first car buying experience My first car buying experience with Gabriel was perfect from his first response to an email inquiry and then the final price and purchase of my vehicl My first car buying experience with Gabriel was perfect from his first response to an email inquiry and then the final price and purchase of my vehicle. Gabriel, as well as the other employees at Baker Nissan of Houston are extremely professional and helpful the moment you walk in the door. In addition, the Internet Director, Paul Morgan helped me to get the best deal in the market. This is my first car buying experience and Baker Nissan far surpasses any other dealership I worked with. I highly recommend Gabriel plus he speaks Spanish. That helped me a lot. More

Awesome service! I have been a customer since 2010. I have consistently received excellent service. I am always pleased with the service and quality of work on my vehi I have been a customer since 2010. I have consistently received excellent service. I am always pleased with the service and quality of work on my vehicle. And a special thanks to Shaun Hazeley, Scott Ross and Jose for their help during my recent visit. More

Awesome service at Baker Nissan Great customer service from sales to the service dept. Always professional and very thorough. I will only use Baker Nissan for all my service needs. Great customer service from sales to the service dept. Always professional and very thorough. I will only use Baker Nissan for all my service needs. More

Good dealership, Great Salesperson Gab helped me out in every step of the way. Nice people and management are sensible to deal with. Gabriel made the deal a very fair one. Win win situa Gab helped me out in every step of the way. Nice people and management are sensible to deal with. Gabriel made the deal a very fair one. Win win situation for both me and the store. Definitely will recommend this store.... I even have a couple of friends who bought their cars here and had a pleasant experience. More

Anyone but James My experience with Baker Nissan was amazing for the most part. Eugene was an absolutely amazing salesman. He was not pushy at all, he was very patient My experience with Baker Nissan was amazing for the most part. Eugene was an absolutely amazing salesman. He was not pushy at all, he was very patient with me, and did not give me flack for having a set budget that I was very strict about. We test drove quite a few cars and again, he was bery pleasant about the whole thing. My only complaint with Baker Nissan is one guy at the financing department, James Thompson. I understand that when is almost closing time you are ready to go home, but when you are dealing with a transaction that is thousands of dollars, you might not want to be such an a**hole. He rushed all of my paperwork and lied to me about an extended warranty stating that it was included in the purchase beacuse of a Memorial day promo. That ended up being a LIE! He also said becasue it was so late I would have to pick up my paperwork the next day (I live 25 miles away). I came back the next day, and sure enough he wasn't there, it was his scheduled day off. One of the sales managers offered to overnight it for me, ok I'll take it. One week later, still no paperwork. So I make yet another trip over and he left the paperwork with the receptionist. After reviewing everything I realized the extended warranty he slipped in cost over $2200!!! that I NEVER agreed to. When I went up to the desk and asked to speak to James I was told to wait a moment, after the guy exchanged whipsers on the phone, I was told to take a seat I would be helped in a moment. I was then greeted by a different finance guy. He said James was not there, after explaining the situation to him he was able to cancel the warranty for me. After finshing up, I was walked downstairs and miraculously James was hiding out by the front desk and after he spotted me he turned around and kept his back to me until I left. Overall my experience before financing was absolutely amazing, I just dont recommend James he is inpatient and sneaky. More

Amazing Experience!!! 1000% recommended This is been my best experience so far buying a new car, everything was simple and clear. Excellent price & customer Service. Gabriel, Paul and Rod di This is been my best experience so far buying a new car, everything was simple and clear. Excellent price & customer Service. Gabriel, Paul and Rod did an amazing job!!! I would recommend this dealer to everyone! More