Baker Nissan

With a great recommendation from a friend who is like Angie's list of our neighborhood, I went directly to Baker Nissan where I contacted Chris Godwin. After speaking with Chris, he referred me to his s Angie's list of our neighborhood, I went directly to Baker Nissan where I contacted Chris Godwin. After speaking with Chris, he referred me to his sales representative Rod Deason . My husband was out of town but I couldn't drive my current car a day longer. I have car anxiety and my current car is a small little sports car and I felt like I was in danger every time I was on the freeway. Houston is full of trucks and SUV's and I felt like I was driving a go-cart. Rod was a pleasure to work with. Not only did he know every detail about each car, he showed a genuine interest in what I needed and wanted in a car. I will highly recommend Baker Nissan, Rod and Chris to all of my friends. More

I found out about Baker Nissan through the Car Pro website and this dealership meets the stringent requirements to be associated with CarPro. I had previously gone to a different dealership but left website and this dealership meets the stringent requirements to be associated with CarPro. I had previously gone to a different dealership but left after a test drive on a new 2014 Pathfinder with a feeling that all he really wanted was to close the deal, and if we weren't ready to deal that day he was moving on to another customer. I also considered the Hyundai Santa Fe, but was dissapointed that the 2014 model was not out yet. After Chris Godwin the general manager contacted me via email and we chatted over the phone, I felt right away that this was going to be a good car buying experience and my feelings were justified. He did not have the exact vehicle I was looking for, but had it available at the other dealership. Over the phone, he gave me a fair price for my trade in and a bottom line price for the new pathfinder. He had it trucked in on Monday and we test drove it on Wednesday. Mr. Godwin turned us over to the very capable hands of Rod Deason, our salesman, and when Mr. Godwin arrived at the dealership (he was off the property when we arrived but he had already informed me that he would be gone and when he would be back), he came over and introduced himself to both me and my husband and also made us feel quite welcome. Back to Rod Deason. Rod's product knowledge is unsurpassed. I have never worked with a salesman that knew his product so well. It was apparant that he reads the manuals also, as he was up to date on the 2014 service schedule (oil changes, etc). He spent a good deal of time with us on the front end even before the deal was closed, making sure we knew about how to access programming features, where all the buttons were to push to adjust mirrors, seats, etc. and was quite thorough with all the features of the car during the test drive. After we decided to buy the car, He spent 4 hours with us off and on, making sure that all the necessary paperwork was taken care of, and informing us of when we would be going in to finance, then telling us clearly what the next steps in our journey was. Carl Baker was pleasant and courteous when working with us on our trade in. We were well taken care of by Felipe Rodriguez in finance - he made the process (which is tedious at best) as quick as possible and we were on our way. He was pleasant and professional as well. We were turned back to Rod, who walked us through the last steps of introducing us to the new vehicle - he paired my bluetooth phone to the system, showed us how the remotes worked, went through every last inch of the vehicle and made sure we were satisfied with the vehicle before we left the property. He also made sure I had his contact information so I can call with any questions or issues. Rod also took us to the service department and gave us a quick tour, and also introduced us to the folks in that department. Overall, from the very nice lady (sorry I do not remember her name) who greeted us at the door when we first arrived, to all the people who work at Baker Nissan, my husband's and mine overall impression is that this is a professional operation and the people enjoy working here as well. The vehicle was spotless when it was delivered to us. It is usually the little things that give me an idea of how well a business is run - happy looking and friendly employees, people following through with what they say they are going to do, employees treating us professionally. I am totally satisfied with Baker Nissan and will recommend this dealership to anyone who is looking for a new vehicle, and let them know Rod will certainly make the process enjoyable. My husband and I recieved the total VIP treatment !!! Thanks everyone! More

I went into Nissan to test drive a Versa. I was quickly greeted by Harry. When I explained what I wanted, he took me inside and looked up what they had on the lot that fit my needs. He walked me over to wh greeted by Harry. When I explained what I wanted, he took me inside and looked up what they had on the lot that fit my needs. He walked me over to where the Versas where on the lot and then went to grab keys so that we could test drive one. He did grab the wrong ones, but as long as I was test driving one the color of the car did not matter so much. He drove the car off the lot and then pulled over to allow me to drive. He encouraged me to take in on the freeway and the side streets. He made conversation about the features of the car, how they matched what I was looking for, and also friendly conversation about kids and cars, leather seats in Houston, and my partners lead foot. I did not feel pressured to buy, but got a lot of information about the car in a very friendly way. After the test drive, we returned to the lot, he showed me some other Versas that had different features. Then took me inside to get some estimates. Until this point I did not realize that he was new, but he came back with Patrick who explained that since Harry was still in training, Patrick would be doing some of the process. He got information on payments, down, and trade to estimate my payment. While they inspected my trade, Harry showed us around the dealership, including introducing my partner and I to David and allowing us to ask him questions about servicing and oil changes. By this time, I was pretty sure I wanted the versa so when Patrick told me that he thought he could get me in my range, I allowed him to run my credit and get a firm estimate. He quickly came back, told me the results, the best payment was $7 above where I wanted to be and discussed my options. He was honest and helpful and we quickly came to agreement. Rodell entered into the picture to help Harry get all the paperwork done correctly and quickly. He was cheerful and friendly. We got everything signed, including the agreement to tint the windows for me. They also put up with my partner and his asking for free stuff. They were very busy that day . . . very busy and there was a long wait for finance to get the paperwork. During this time, Harry and all where constantly checking on us, updating us on status, and Rodell even popped over to let us know he was leaving but to let Harry and Patrick know if we needed anything. After a wait, Patrick informed me that Brian would come down from finance and be taking care of us, even though he was the boss and rarely helped customers. Brian came and got us quickly. Again he was friendly and conversational. Offered me a deal on a warranty and quickly drew up the papers for us. He explained everything as we signed it and got us headed down to do the final checklist. We met up again with Harry. He walked me through all the features of the car. Explained how to get the tint and free first service scheduled. Then 5 hours later I drove off the lot in my 2014 Versa Note with all of 8 miles on it! I am quite the happy girl. More

My wife and I purchased a new Nissan Pathfinder yesterday from Baker Nissan North. The purchasing experience was one that caught us off guard in that we had never experienced a more professional, courteous, from Baker Nissan North. The purchasing experience was one that caught us off guard in that we had never experienced a more professional, courteous, and customer caring environment / treatment than we got at this dealership. From a car salesperson's perspective, I'm sure that I am not the easiest customer to satisfy as I research my purchase as thoroughly as I can, plan my purchase strategy and come prepared to undergo a very uncomfortable / stressful negotiation to get the best deal possible. In past automobile purchasing occasions, I knew that I would have to be thoroughly prepared to expect non-professional treatment, uncomfortable negotiations and lack of total honesty from each person involved in the purchase process. I can truthfully say this did not occur at the Baker Nissan North dealership. The salesperson (Rod Deason) was excellent by being persistent from the start in ensuring we knew what we were purchasing, the options available to us, that all of our questions were honestly / thoroughly / courteously answered and that we were happy with our purchase. Several times my wife and I changed our minds on significant aspects of the automobile being purchased and not one time did Rod act exasperated or say / do anything to show impatience with us. Instead, he kept saying that he wanted to ensure we were happy with our purchase and would do all he could to make it so. He did. In fact, we were treated very courteously even from others not involved in the purchase from helping me find an available personal computer for me to briefly use to ensuring we had plenty of coffee / water to drink or a comfortable place to sit, etc. I would be remiss in not commenting on the professional and courteous treatment to me and my wife demonstrated by Chris Godwin (General Sales Manager). He was very fair on the automobile's pricing and worked to personally ensure we were being taken care of to our satisfaction throughout the whole purchasing process. This was a refreshing and unique treatment that we had never been exposed to before. It was greatly appreciated! Felipe Rodriguez (Business Manager) also did a great job in working with my wife and me to understand the purchase agreement documents, warranties and payment options available to us. He clearly answered our questions and also treated us very professionally and courteously. Overall, this is a class group of automobile sales professionals that my wife and I never expected to encounter in an automobile dealership during our automobile purchase. Blew us away! Great job and thanks for treating us the way you did and helping us through our automobile purchase. More

Very pleasant visit and satisfied customer thanks to Rod Deason at Baker Nissan North. I was greeted the second I walked though the door and was introduced immediately to Chris the GM. After hearing my wa Deason at Baker Nissan North. I was greeted the second I walked though the door and was introduced immediately to Chris the GM. After hearing my wants he handed me off to a Rod Deason who was very attentive to what I was looking for but didnt hammer me with the "hard sell" mentality. I felt at ease as Rod dealt in integrity and honesty and didn't just tell me what I wanted to hear. I would definitely refer family and friends to Rod knowing that they to would be in good hands. Sincerely, Laura B. Houston, TX More

Excellent service! I will do business with Baker Jackson Nissan North again! They helped me find a vehicle with everything that I wanted. They were also very quick. Nissan North again! They helped me find a vehicle with everything that I wanted. They were also very quick. More

My son and I went to Baker Nissan and worked with Charles Hall to purchase a certified pre-owned Nissan Sentra. Charles with very knowledgable and friendly. We are very happy with our experience at Baker N Hall to purchase a certified pre-owned Nissan Sentra. Charles with very knowledgable and friendly. We are very happy with our experience at Baker Nissan and particularly with Charles Hall. I will strongly recommend Charles to anyone looking to buy a car. Mike and Ryan Miller More

I have nothing but good things to say about the service department! Great Service great prices and I have always been given the truth as to what is needed for my car when I bring it in for servicing! Go an department! Great Service great prices and I have always been given the truth as to what is needed for my car when I bring it in for servicing! Go and see Shaun Hazeley for any services needed on your Nissan, He's a great service advisor!! Just keep up the great work Baker Nissan North!! A customer for life!! I'm giving you a rating of a 10 on a scale 1 to 10 More

I purchased a 2013 Nissan Murano from Baker Nissan on 08/03/13. What an EXCEPTIONAL experience! Everyone was friendly and professional. I got just the car I wanted at a great price. They understood m 08/03/13. What an EXCEPTIONAL experience! Everyone was friendly and professional. I got just the car I wanted at a great price. They understood my needs and wants. THIS is the dealership I will send all my friends and family too and purchase vehicles from. Thank you Baker Nissan! More

I was very satisfied with the service I received on my 2010 Nissan Altima on August 1, 2013. Staff was very helpful and friendly. Service advisor, Shaun Hazeley, was outstanding!!!! 2010 Nissan Altima on August 1, 2013. Staff was very helpful and friendly. Service advisor, Shaun Hazeley, was outstanding!!!! More