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Baker Nissan

Houston, TX

4.8
1,342 Reviews

19630 Northwest Freeway

Houston, TX

77065

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1,342 Reviews of Baker Nissan

October 06, 2021

Customer service very friendly Service advisor very helpful and concern make you feel comfortable Get customer out at a reasonable time More

by Netter
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mr Rolando Murillo
Oct 09, 2021 -

Baker Nissan responded

Netter, we are very happy we could provide you with a positive experience!

September 28, 2021

Very professional, efficient, and knowledgeable. Najee went above and beyond. The waiting area Is clean and comfortable. More

by bnpking
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Najee Rashed
Sep 30, 2021 -

Baker Nissan responded

Bnpking, we are so pleased you enjoyed your visit to Baker Nissan North!

September 28, 2021

Very good car service! Very helpful and know what they are doing! Thank you guys! More

by amo1108
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel, Alondra,
Sep 29, 2021 -

Baker Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

September 27, 2021

They are very helpful and care about the safety of your vehicle and you. Great service ! More

by jczcougars
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Huerta
Sep 28, 2021 -

Baker Nissan responded

Jczcougars, we're glad you had such a wonderful experience with us! If there's anything further we can do for you, we are happy to help!

September 23, 2021

Steven at Baker was quick to respond and talked to me in a way I understood but not like I was stupid. More

by katlandhouston
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vickie Starnes
Sep 28, 2021 -

Baker Nissan responded

Hi Katlandhouston, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 22, 2021

My greatest appreciation to Rogelio and his team for My greatest appreciation to Rogelio and his team for working together to diagnose and fix my car. My car runs like new again. Rogelio listened More

by Janarmao
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rogelio Martinez, Luis Castillo
Sep 24, 2021 -

Baker Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

September 21, 2021

Baker Nissan's service has been one of the best in our experience. From the moment we arrive they are courteous and helpful. They get the job done expeditiously and right the first time. Thanks More

by Ana100613
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Hazeley
Sep 24, 2021 -

Baker Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

September 21, 2021

Baker Nissan Northwest Freeway location.The workers are very friendly and has great customer service and a clean facility. More

by anthonyburras668
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adan, Shaun Hazeley, Amiee Govea
Sep 24, 2021 -

Baker Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

September 20, 2021

I have used Baker Nissan for many years. They have a very caring staff that listens to your concerns and makes sure your needs are met. Their expertise and high standards are greatly appreciated. I would on More

by Janarmao
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sammy Vela, Gabriel Castillo, Rogelio Martinez
Sep 21, 2021 -

Baker Nissan responded

Janarmao, we're so glad that we were able to go above and beyond your expectations! If you're ever in need of more help, please let us know!

Sep 22, 2021 -

Janarmao responded

Rogelio was wonderful to work with. He helped diagnosis exactly what was needed to fix my car. IT RUNS LIKE NEW AGAIN...I need to be extra cautious of the virus and he went above and beyond for me...

September 20, 2021

My experience here was completely horrible. William my sales guy tried to scam me out of my tax saving for a trade in because he said he wouldn’t get paid off the car I was trading in. He wanted me to com More

by Unsatisfactory Service!
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
William in Sales, Shaun Hazeley, Shawn Kennedy, Diane Ellis, Glenn Reifschneider, Amber Caraway, Fernando Diaz, Tanny Perez, Mike Luna, Brayden Hendley, Roger Quintanilla
Oct 12, 2021 -

Baker Nissan responded

we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. WE follow the manufacturer inspection guidelines before placing any vehicle in our inventory that is preowned , however there are times when a vehicle passes every area of inspection and has an unforeseen problem occur , same thing happens with a brand new car , sensors , parts etc can break or go out with out notice but we try our best to correct the issue in a timely manor for each customer and will try to do the same with you when available , Hope to hear from you so we can get this going for you

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