Baker Nissan

Great team of people. I know I probably gave Jamaal a headache by changing my mind but the deal worked and now I have the truck that I really wanted. headache by changing my mind but the deal worked and now I have the truck that I really wanted. More

Display a good understanding of employees' roles.Open Display a good understanding of employees' roles. Open and relate well with the employees. Demonstrate confidence in himself and others. Influentia Display a good understanding of employees' roles. Open and relate well with the employees. Demonstrate confidence in himself and others. Influential and encourages better performance. Friendly but Assume strong leadership skills when needed. Just meeting him one time and I have all of the confidence in the world Thank you Shawn - My experience with you each time I saw you was satisfying beyond belief .! I really hope someday I can visit you again . Only time will tell Mr. Kennedy !!xo More

Salesman was very nice! Left me setting his desk for over an hour. But, it was kinda understandable due to the business. Finance guy was was pleasant. It was after the purchase where I received poor customer an hour. But, it was kinda understandable due to the business. Finance guy was was pleasant. It was after the purchase where I received poor customer service. Needed help with a warranty issue, but kept getting the run around. More

First tine here great customer service from Rolando Murillo. I recommend him for future services. Clean customer lobby and Stephanie the cashier very nice. Quick service. Murillo. I recommend him for future services. Clean customer lobby and Stephanie the cashier very nice. Quick service. More

As soon as I got to the lot I was greeted with a smile and a friendly atmosphere. Every question I had was answered by each person that helped me with the lease of my new Nissan. Special thanks to Cesar V and a friendly atmosphere. Every question I had was answered by each person that helped me with the lease of my new Nissan. Special thanks to Cesar Vivas and Luis Castillo. More

I’m from Louisiana I’m here in Texas for a short period due to Hurricane Laura Shawn Hazeley and his team was awesome 👏🏾 had a free oil change and free tire rotation very friendly staff .. due to Hurricane Laura Shawn Hazeley and his team was awesome 👏🏾 had a free oil change and free tire rotation very friendly staff .. More

Deceptive Business Practices Deceptive business practices, does not honor Truecar - nearly $2k of dealer add-ons not listed on truecar or Baker's email followup, or their own webs Deceptive business practices, does not honor Truecar - nearly $2k of dealer add-ons not listed on truecar or Baker's email followup, or their own website - bait and switch, inflated taxes and license fees (nearly double) for Louisiana residents that new car sales manager refused to verify. Louisiana residents need to carefully review the purchase order before signing! And finally, they attempt to obtain a copy of your drivers license with DOB/SSN for a 5-line credit check, under the guise of verifying your identity even when you specifically tell them you're preapproved through your own credit union. State of TX allows multiple forms of picture ID when purchasing a new vehicle - and I sent them to the link for this as well, and still they insisted. I have evidence of all this... text messages, purchase order and recorded conversation. I would avoid this dealership. More

I purchased my Altima in 2017. When signing the contract, I asked the finance rep regarding the GAP policy, he misled me by showing me that yes, I had a policy from American Financial Warranty Corporation (A I asked the finance rep regarding the GAP policy, he misled me by showing me that yes, I had a policy from American Financial Warranty Corporation (AFWC). In 2020, my vehicle was totaled in a car accident. Then, I was advised that no I do not have a GAP policy but instead I have a theft policy. I did not agree to a theft policy and I was misled to think that I was signing up for a GAP policy. I was misled by this company and the finance rep. I trusted what the finance rep said was true, but now I learn that Baker Nissan can not be trusted. A bad sale! This is very deceptive to sign me up for a theft policy instead of the GAP policy that I requested and then to show me on paper to confirm the misleading information. I did not ask for a theft policy and I was not given the GAP warranty that I was misled to think that I was purchasing. This deceptive practice from Baker Nissan has cost me over $6,000. Read everything!!!! And verify your GAP warranty coverage immediately after purchase. More

Excelente servicio, Rolando Murillo fue servicial, profesional, muy bieb con el trabajo, conocedor de los servicios y productos de Nissan, especialmente con el cambio de aceite. profesional, muy bieb con el trabajo, conocedor de los servicios y productos de Nissan, especialmente con el cambio de aceite. More