
Baker Nissan
Houston, TX
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1,332 Reviews of Baker Nissan
Incredibly knowledgeable and sales consultant Terry Edwards is a class act. Had no intention of buying that day but when he went to bat for what I needed the deal was incredible. He took the tim Terry Edwards is a class act. Had no intention of buying that day but when he went to bat for what I needed the deal was incredible. He took the time to carefully explain in detail all of the features to help me make the best informed decision. More
Excellent dealership My whole experience was extremely pleasant and professional. They are a great company who knows their products well. Terry went above and beyond to en My whole experience was extremely pleasant and professional. They are a great company who knows their products well. Terry went above and beyond to ensure I went home with a car I loved. I hope to do business with them again. More
Great experience Terry Edwards was polite, patient and cut right to the chase when he could see we were ready to purchase. Did not play games and my wife and I were ve Terry Edwards was polite, patient and cut right to the chase when he could see we were ready to purchase. Did not play games and my wife and I were very happy Terry was the salesperson who helped us. More
Shawn Kennedy is a fraud This salesman will lie about the vehicles condition. When caught, he promises to pay for repair - but won't. Even when another dealership put in writ This salesman will lie about the vehicles condition. When caught, he promises to pay for repair - but won't. Even when another dealership put in writing that he said he would pay, he still pleads ignorance. Negligent fraudulent misrepresentation was easy for this dealership. There is a big difference in stating that tire light is on because the sensor needs recalibrating vs. Sensors not even being there at all! Spare tire bad, lug and Jack not there, a.c. blower out in 10 miles, check engine light on before I even made it home, speedometer off by 7 mph. Steer clear and don't believe anything this place says. Even BBB promises werent kept by this place. With all of my written proof, I was basically called a liar to the BBB. These people should be in jail. If they do this to a disabled registered nurse (who believed in people), they will do this kind of behavior to anyone. More
A day of joy, woohoo. I came in with low expectations but I've got high results, service was great, the saleman very helpful polite he's a good salesman. I came in with low expectations but I've got high results, service was great, the saleman very helpful polite he's a good salesman. More
Great experience I had a great experience at baker Jackson nissan and was overall satisfied. I had a great experience at Barker Jackson Nissan and was overall satisfie I had a great experience at baker Jackson nissan and was overall satisfied. I had a great experience at Barker Jackson Nissan and was overall satisfied. More
Time doesn’t phase some people I was immediately recognized and was called by name and everything fell into place once again for a deal to be made successfully that night. I was immediately recognized and was called by name and everything fell into place once again for a deal to be made successfully that night. More
Terry Edwards I asked GOD to hear my cry, listen to my prayer; he sent me Terry Edward an 😇 I needed a car ASAP this gentleman worked with me and for me until the I asked GOD to hear my cry, listen to my prayer; he sent me Terry Edward an 😇 I needed a car ASAP this gentleman worked with me and for me until the very end of the deal and paperwork was signed. If it have not been for Terry this dealership would have lost a customer and money. I’m Team Terry all the way!!! Thanks Claudia More
Awesome Experience Had an amazing experience at Baker Nissian thanks to Iggy and Efron they made my purchase really easy and super quick. Love my new car and love Baker Had an amazing experience at Baker Nissian thanks to Iggy and Efron they made my purchase really easy and super quick. Love my new car and love Baker Nissian. More
Absolutely Blown Away!! I NEVER leave reviews of businesses that I interact with, but Baker Nissan left me feeling compelled to do so. A few days ago, I went to Baker Nissan I NEVER leave reviews of businesses that I interact with, but Baker Nissan left me feeling compelled to do so. A few days ago, I went to Baker Nissan to pick up my dad whose 2017 Titan was being serviced. Just for fun before lunch, we looked at 2018 Titans for me. I was approached my a young salesman named Austin who was happy to help, but we told him we weren’t buying and just looking. He respected that, but made himself available to answer any questions either way. We were also visited by Frank, who worked very hard to show us that the dealership could get me into a new Titan even tho I had concerns about my credit score. There was no ‘haggling’ back and forth. I got a fair offer on my F150 quickly - and that gave me some clues about how the rest of my experience was going to unfold. Once I felt like it was a realistic possibility, I went ahead and pulled the trigger. From there, I was treated exceptionally well by the finance manager Effran Bryant. He made the paperwork so simple and enjoyable - which was a first for me! Absolutely no pressure to buy additional warranties and made things easy to understand. I then met with Diane Ellis who offered to help me understand the functionality of my new truck. When there was a misunderstanding on one piece of technology that I was excited to use, Diane went WAY beyond the requisite effort and got it corrected in a major way! I was also assisted by Marquess Smith (another salesperson) who was very professional and made me feel like the most important customer that Baker Nissan had! I had an opportunity to speak with one of the owners, Brad Baker, about my experience. I will tell you what I told him. ‘Thank you. I’ve never been treated so well and I’ve done nothing to deserve it. Your team from top to bottom made me feel welcomed and made the car buying experience what it should always be - fun.’ I can honestly say I’ve NEVER been treated like family at a car dealership. Once you experience that, there’s no need to go looking anywhere else for your next vehicle! Go see any of these people at Baker Nissan. I guarantee you’ll be glad you did!! -Trae P. More