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Baker Nissan

Houston, TX

4.8
1,331 Reviews

19630 Northwest Freeway

Houston, TX

77065

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1,331 Reviews of Baker Nissan

March 12, 2018

Amazing experience My experience was wonderful... Terry Edwards was my salesman and he went above and beyond my expectations... my car payment was super low and he got m More

by RMHowell 12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
O’Neal Boykin, Felipe Rodriguez, Terry Edwards
Mar 19, 2018 -

Baker Nissan responded

Thank you for leaving us a review!

March 08, 2018

Great buying experience I bough a Nissan Rogue from Terry last week. He was very thorough at explain the cars features and knowledgeable about the warranty details. My car bu More

by Amberdhiggins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Edwards
Mar 19, 2018 -

Baker Nissan responded

Thank you for leaving a review!

March 07, 2018

New car purchase My wife and I had previously purchased our first vehicle with them 6 years ago...which we loved the service then. I decided it was time to purchase a More

by Fb79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel Hernandez
Mar 19, 2018 -

Baker Nissan responded

Thank you for the kind words and for letting us know that Gabriel helped you find your new car!

March 04, 2018

good deal Terry Edwards was polite and patient as i am a old man and do not need to be pushed . Entire staff was friendly and informative about a used pro4x tha More

by micheal winzer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felipe Rodriguez, Terry Edwards
Mar 19, 2018 -

Baker Nissan responded

Thank you so much for your review, Michael! We appreciate you.

February 24, 2018

Good sales staff, quick decision to buy. I took my 2006 Nissan in for service. I decided to check out the new cars sincE the service bill was going to be high and I was tired of dumping $$ i More

by KenG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Hill
Mar 19, 2018 -

Baker Nissan responded

Ken, we're elated to hear about how great your experience was and that you now have a reliable vehicle that suits your needs. Thank you for leaving a review.

February 19, 2018

Excellent Service The reason for the 5 stars all around is because of the experience I continue to have with the dealership. They have treated me with respect and alway More

by arisromero713
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel Hernandez, Victor Castillo
Mar 19, 2018 -

Baker Nissan responded

Thank you so much for the kind words and for taking the time to not only be a loyal customer but also to write a review.

February 18, 2018

Dishonest and Disrepectful Baker Nissan was my first stop in looking at a new-to-me Rogue to purchase, after having searched all available options with my desired feature set wi More

by S. Wilson
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Patty Maldonado, Ruben Ortega
Mar 12, 2018 -

Baker Nissan responded

Hi Wilson, I'm sorry you didn't have the best experience at our dealership. Our number one priority is to serve our customers, so we are disappointed to hear that your time at our store was less than satisfactory. Please give us a call at (281) 890-5656 so that we can properly handle this issue. We hope to hear from you soon!

February 16, 2018

quick and easy Didn't take long to get back on the road again.Only concern that I had,was the price offers of my trade in.Told me one price before I got there,then t More

by papainil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Edwards
Mar 19, 2018 -

Baker Nissan responded

Papainil, we apologize for the miscommunication on our end when it came to your experience at our dealership but we're grateful that you were able to get out and on the road! Thank you for your feedback.

February 14, 2018

Terry Edwards...AH Mazing! Bought a vehicle at Baker Nissan from Terry Edwards. He was a classy, helpful and genuine guy. This was the easiest car buying experience ever. Ev More

by Brookmac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felipe Rodriguez, Terry Edwards
February 14, 2018

auto nissan versa note 2016 certificado No estoy satisfecho con el auto que me vendieron07/29/17 desde que lo saque no me gusto el funcionamiento de la transmisión del auto y problemas en More

by Tarifi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rafael hernandez
Mar 12, 2018 -

Baker Nissan responded

Hi Tarifi, We're sorry your time at the dealership was not ideal. We sincerely apologize for your experience and hope to make this right with you. Please give us a call at (281) 890-5656, and we'll have a sales representative handle this carefully and efficiently. We hope to hear from you soon.

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